Phone Number 18004447171
Krystal Grand Puerto Vallarta
Avenue de las Garzas 136, Zona Hotelera, Near La Isla, Puerto Vallarta, 48333, Mexico
Rating
3.9
Price Level
$$$
Rooms
451
Pets
No
from JPY 399,094.17
21
Jan

Krystal Grand Puerto Vallarta, Puerto Vallarta

Krystal Grand Puerto Vallarta

Located in Puerto Vallarta 200 metres from Playa de Oro The Hacienda at Hilton Puerto Vallarta provides accommodation with a restaurant free private parking a fitness centre and a bar. Featuring room service this property also provides guests with a terrace. The hotel features an outdoor pool a 24-hour front desk and free WiFi is available. Guests at the hotel can enjoy a buffet or a Full English/Irish breakfast. Cruise Ship Pier is 700 metres from The Hacienda at Hilton Puerto while Puerto Vallarta International Convention Center is 6 km away. The nearest airport is Lic. Gustavo Diaz Ordaz Airport 3.9 km from the accommodation.

Krystal Grand Puerto Vallarta

Price & Availability

Select your room

Krystal Grand Puerto Vallarta

Junior Suite Balcony Double ·

All Inclusive
Exclusive discount -244.02 - Package Rate
Total
JPY 399,094.18
Krystal Grand Puerto Vallarta

Junior Suite Double With Balcony ·

All Inclusive
Total
JPY 404,478.69
Krystal Grand Puerto Vallarta

Jr. Suite Balcony ·

All Inclusive
Total
JPY 421,872.69
Krystal Grand Puerto Vallarta

Double Bed - Suite ·

All Inclusive
16% discount
Total
JPY 444,155.43
Krystal Grand Puerto Vallarta

Jr. Suite Balcony Double ·

All Inclusive · 2 Queen Beds
Book now and save
Total
JPY 447,695.06
Preferred Rate
Krystal Grand Puerto Vallarta

Junior Suite Balcony Usd ·

All Inclusive
Especial Invierno - 7.00% discount
Total
JPY 474,491.23

Overall

Good
3.9
500 reviews
5
2329
4
1257
3
662
2
344
1
311

Customers Review

Value 3.9
Location 4.4
Cleanliness 4.1
Comfort 4.1
Neighborhood 4.3
Amenities 3.5
Condition 4
Quality 5
Recomendation 76.3%
“Stayed at this hotel in mid July 2022. I had a bad experience and will never go back. I got to my room and the room was dusty. I could have wrote my name on the side table with my finger. The sheets were dirty. The balcony furniture was full of mold. Went to the desk several times. The first time they came and changed the sheets. My room was changed the day before I left. The food wasn't all that great. The drinks were watered down. On the day I checked out I was asked how was my stay? I told the front desk personnel my experience and didn't even get an apology. They were so focused on cutting the bracelet off my hand. Maybe it was to shut me up before the other guest heard what I was saying. I went there expecting to have a great experience but was very disappointed. Will never go back to this hotel. I gave them a 2 because I loved the beach and the pool.”
— Gia Fran
“I arrived on the 4/30/22 was given the wrong room from what I had paid for (ocean view) they put me in a different hotel the “Hacienda hotel” was supposed to stay at the resort side but the hacienda room was decent. I asked for room service, I didn’t get my dinner until 1 1/2 late and cold, the guy said “ we had late parties” as if that should mean anything to me, then he asked me to pay, wow! I tried to change rooms but I was told I had to wait till the next day. Then I was promised by a manager I was going to get an upgrade and a complimentary spa day. Then after 5 hours without a room, they finally took me to my dream room with an ocean view… my view was a hallway of the hotel. At this point, I was very mad and demanded to receive the room I paid for. I had to wait for another 1 hour, they finally took me to a room that I supposedly paid for (didn't look great) then the room they were going to give me for free (upgrade for sure). Now, this room did have an ocean view room but the room was dirty and beat up. Fortunately, they made up for it with an AMAZING spa day! A bottle of champagne to the room, and they work hard to make our vacation better. The Service here is pretty good, I would've given them a 5-star but they need to be more organized with their customers and try to get it right from the beginning so there is no need to make up for it BUT I appreciate what they did for us.”
— Sonia Barrientos

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