Phone Number 18004447171
Canopy by Hilton Dallas Uptown
2950 Cityplace West Blvd, In Dallas (Uptown), Dallas, TX 75204, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Rooms
150
Pets
Yes
from $ 3,057.51
09
Jan

Canopy by Hilton Dallas Uptown, Dallas

Canopy by Hilton Dallas Uptown

Have a truly local stay at Canopy by Hilton Dallas Uptown set in a vibrant neighborhood where locals come to shop dine work and play. You*ll find the story of Uptown throughout the hotel including artwork vintage bricks from McKinney Avenue and a refurbished piece of the M-Line Trolley which has connected Uptown to Dallas for over 100 years. We*ll welcome you with a locally inspired keepsake at check-in. Every Just-Right Room has free WiFi a 55-inch TV refrigerated drawer Nespresso machine and a place for everything on uncloseted shelves and racks. Close the sliding barn door and enjoy a cool night*s sleep on beds made just for Canopy. We*ll also deliver a free Canopy Break Fast Bag each morning if you like. Suites feature more space a separate living area balcony and extras like robes and Canopy socks. Our lobby is an energetic space that transitions as the day does we call it Canopy Central. Enjoy a complimentary artisanal breakfast each morning or join us around the communal table for complimentary evening tastings of local brews and spirits. The Canopy Cafe is a great place for light bites and local coffee and our rooftop lounge offers stunning views of Dallas. The hotel Enthusiasts are happy to plan tours and activities connecting you to the best Uptown has to offer. Walk to Klyde Warren Park the Dallas Museum of Art and the AT-T Performing Arts Center or set off on a complimentary Canopy Bike to explore Deep Ellum the Park Cities and the Arts District.

Canopy by Hilton Dallas Uptown

Price & Availability

Select your room

Canopy by Hilton Dallas Uptown

2 Queen Beds ·

Room Only
Total
$ 3,057.51
Canopy by Hilton Dallas Uptown

1 King Mobility/Hearing Accessible W/ Bathtub ·

Room Only
Total
$ 3,057.51
Canopy by Hilton Dallas Uptown

2 Queen Hearing Accessible ·

Room Only
Total
$ 3,057.51
Canopy by Hilton Dallas Uptown

2 Queen Mobility Accessible W/ Roll In Shower ·

Room Only
Total
$ 3,158.52
Canopy by Hilton Dallas Uptown

Doble Cama King Size ·

Room Only
Total
$ 3,288.27
Canopy by Hilton Dallas Uptown

Doble Dos Camas Queen Size ·

Room Only
Total
$ 3,288.27
Canopy by Hilton Dallas Uptown

1 King Bed Dallas Skyline View ·

Room Only
Total
$ 3,301.26
Canopy by Hilton Dallas Uptown

1 King Corner Mobility/Hearing Access Bathtub ·

Room Only
Total
$ 3,301.26
Canopy by Hilton Dallas Uptown

2 Queen Beds ·

Bed & Breakfast
Total
$ 3,309.54
Canopy by Hilton Dallas Uptown

1 King Mobility/Hearing Accessible W/ Bathtub ·

Bed & Breakfast
Total
$ 3,369.69
Canopy by Hilton Dallas Uptown

2 Queen Hearing Accessible ·

Bed & Breakfast
Total
$ 3,369.69
Canopy by Hilton Dallas Uptown

1 King Bed With Terrace ·

Room Only
Total
$ 3,382.51
Canopy by Hilton Dallas Uptown

1 Kg Terrace Mobility/Hearing Access Ri Shwr ·

Room Only
Total
$ 3,382.51
Canopy by Hilton Dallas Uptown

Room, 2 Queen Beds, Accessible (Roll-In Shower) ·

Bed & Breakfast · 2 Queen Beds
Total
$ 3,408.89
Canopy by Hilton Dallas Uptown

Room, 2 Queen Beds ·

Bed & Breakfast · 2 Queen Beds
Total
$ 3,408.89
Canopy by Hilton Dallas Uptown

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) ·

Bed & Breakfast · 1 King Bed
Total
$ 3,408.89
Canopy by Hilton Dallas Uptown

Room, 2 Queen Beds, Accessible (Hearing) ·

Bed & Breakfast · 2 Queen Beds
Total
$ 3,408.89
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Room Only
Special Rate Plan
Total
$ 3,409.49
Canopy by Hilton Dallas Uptown

1 King City View-Hearing Accessible ·

Room Only
Total
$ 3,410.48
Canopy by Hilton Dallas Uptown

1 King Mobility Hearing Accessible With Tub ·

Bed & Breakfast
12% discount
Total
$ 3,411.63
Canopy by Hilton Dallas Uptown

2 Queen Access With Roll In Shower ·

Bed & Breakfast
12% discount
Total
$ 3,411.63
Canopy by Hilton Dallas Uptown

Double Accessible King Size Bed ·

Room Only
Total
$ 3,417.04
Canopy by Hilton Dallas Uptown

Double Accessible With Views ·

Room Only
Total
$ 3,417.04
Canopy by Hilton Dallas Uptown

Double With Views ·

Room Only
Total
$ 3,417.04
Canopy by Hilton Dallas Uptown

Habitación, 1 Cama De Matrimonio Grande, Bañera (mobility & Hearing) ·

Room Only
Total
$ 3,451.64
Canopy by Hilton Dallas Uptown

Habitación, 2 Camas De Matrimonio ·

Room Only
Total
$ 3,451.64
Canopy by Hilton Dallas Uptown

Habitación, 2 Camas De Matrimonio, Accesible Para Personas Con Discapacidad (hearing) ·

Room Only
Total
$ 3,451.64
Canopy by Hilton Dallas Uptown

2 Queen Beds - Accessible Room ·

Room Only
5% discount
Total
$ 3,463.59
Canopy by Hilton Dallas Uptown

1 King Bed - Accessible Room ·

Room Only
5% discount
Total
$ 3,463.59
Canopy by Hilton Dallas Uptown

2 Queen Beds With Terrace ·

Room Only
Total
$ 3,463.75
Canopy by Hilton Dallas Uptown

2 Queen Beds With Dallas Skyline View ·

Room Only
Total
$ 3,463.75
Canopy by Hilton Dallas Uptown

2 Queen Mobility Accessible W/ Roll In Shower ·

Bed & Breakfast
Total
$ 3,481.09
Canopy by Hilton Dallas Uptown

Habitación, 2 Camas De Matrimonio ·

Bed & Breakfast
Total
$ 3,489.39
Canopy by Hilton Dallas Uptown

Habitación, 2 Camas De Matrimonio, Accesible Para Personas Con Discapacidad (hearing) ·

Bed & Breakfast
Total
$ 3,489.39
Canopy by Hilton Dallas Uptown

Habitación, 1 Cama De Matrimonio Grande, Bañera (mobility & Hearing) ·

Bed & Breakfast
Total
$ 3,489.39
Canopy by Hilton Dallas Uptown

Double King Size Bed ·

Room Only
Total
$ 3,501.17
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,501.38
Canopy by Hilton Dallas Uptown

2 QUEEN HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,501.38
Canopy by Hilton Dallas Uptown

1 KING MOBILITY/HEARING ACCESSIBLE W/ BATHTUB - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,501.38
Canopy by Hilton Dallas Uptown

2 QUEEN MOBILITY ACCESSIBLE W/ ROLL IN SHOWER - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,501.38
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,517.34
Canopy by Hilton Dallas Uptown

2 QUEEN MOBILITY ACCESSIBLE W/ ROLL IN SHOWER - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,517.34
Canopy by Hilton Dallas Uptown

1 KING MOBILITY/HEARING ACCESSIBLE W/ BATHTUB - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,517.34
Canopy by Hilton Dallas Uptown

2 QUEEN HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,517.34
Canopy by Hilton Dallas Uptown

Doble Vistas A La Ciudad Cama King Size ·

Room Only
Total
$ 3,550.36
Canopy by Hilton Dallas Uptown

Habitación Vistas A La Ciudad Cama King Size ·

Room Only
Total
$ 3,550.36
Canopy by Hilton Dallas Uptown

Doble Accesible Cama King Size ·

Room Only
Total
$ 3,557.17
Canopy by Hilton Dallas Uptown

1 King City View/hear Acc ·

Bed & Breakfast
Total
$ 3,564.16
Canopy by Hilton Dallas Uptown

1 King City View/hear Acc ·

Room Only
Total
$ 3,579.31
Canopy by Hilton Dallas Uptown

Double Two Queen Beds ·

Room Only
Total
$ 3,585.30
Canopy by Hilton Dallas Uptown

1 King Mobility/hearing Accessible W/ Bathtub ·

Room Only
Total
$ 3,618.87
Canopy by Hilton Dallas Uptown

Doble Cama King Size ·

Bed & Breakfast
Total
$ 3,623.94
Canopy by Hilton Dallas Uptown

1 King Bed Dallas Skyline View ·

Bed & Breakfast
Total
$ 3,628.99
Canopy by Hilton Dallas Uptown

1 King Corner Mobility/Hearing Access Bathtub ·

Bed & Breakfast
Total
$ 3,628.99
Canopy by Hilton Dallas Uptown

Doble Con Terraza ·

Room Only
Total
$ 3,637.88
Canopy by Hilton Dallas Uptown

Room 1 King Bed Accessible Bathtub (mobility & Hearing) Non-refundable ·

Room Only
Total
$ 3,652.94
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Bed and Breakfast Rate 1
Total
$ 3,670.57
Canopy by Hilton Dallas Uptown

Room, 1 King Bed, City View ·

Bed & Breakfast · 1 King Bed
Total
$ 3,671.27
Canopy by Hilton Dallas Uptown

Room, 1 King Bed, Accessible, City View (Hearing) ·

Bed & Breakfast · 1 King Bed
Total
$ 3,671.27
Canopy by Hilton Dallas Uptown

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub) ·

Bed & Breakfast · 1 King Bed
Total
$ 3,671.27
Canopy by Hilton Dallas Uptown

1 KING BED DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Room Only
Special Rate Plan
Total
$ 3,680.89
Canopy by Hilton Dallas Uptown

1 King City View-hearing Accessible Vis Fire Alarm/door/phone Alert-welcome Gift 360 Sq Ft-nespresso-fridge-serta Canopy Bed ·

Room Only
Total
$ 3,709.23
Canopy by Hilton Dallas Uptown

1 Kg Terrace Mobility/Hearing Access Ri Shwr ·

Bed & Breakfast
Total
$ 3,715.42
Canopy by Hilton Dallas Uptown

1 King Bed With Terrace ·

Bed & Breakfast
Total
$ 3,715.42
Canopy by Hilton Dallas Uptown

Habitación, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·

Room Only
Total
$ 3,726.96
Canopy by Hilton Dallas Uptown

1 King City View-Hearing Accessible ·

Bed & Breakfast
Total
$ 3,748.96
Canopy by Hilton Dallas Uptown

Habitación, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·

Bed & Breakfast
Total
$ 3,757.84
Canopy by Hilton Dallas Uptown

Room, 1 King Bed, Terrace ·

Bed & Breakfast · 1 King Bed
Total
$ 3,758.68
Canopy by Hilton Dallas Uptown

Room, 1 King Bed, Accessible, Terrace (Mobility & Hearing, Roll-in Shower) ·

Bed & Breakfast · 1 King Bed
Total
$ 3,758.68
Canopy by Hilton Dallas Uptown

Queen Room With Two Queen Beds - Hearing Access - Non-refundable ·

Room Only
Total
$ 3,762.77
Canopy by Hilton Dallas Uptown

Room, 2 Queen Beds, Accessible (Roll-In Shower) ·

Room Only · 2 Queen Beds
Total
$ 3,771.14
Canopy by Hilton Dallas Uptown

1 KING BED WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Room Only
Special Rate Plan
Total
$ 3,771.43
Canopy by Hilton Dallas Uptown

1 KING CITY VIEW-HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,781.59
Canopy by Hilton Dallas Uptown

1 KING CORNER MOBILITY/HEARING ACCESS BATHTUB - VIS FIREALRM/DOOR/PHN ALRT/WELCOME GIFT - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,781.59
Canopy by Hilton Dallas Uptown

1 KING BED DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,781.59
Canopy by Hilton Dallas Uptown

1 KING CITY VIEW-HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,788.01
Canopy by Hilton Dallas Uptown

1 KING CORNER MOBILITY/HEARING ACCESS BATHTUB - VIS FIREALRM/DOOR/PHN ALRT/WELCOME GIFT - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,788.01
Canopy by Hilton Dallas Uptown

1 KING BED DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,788.01
Canopy by Hilton Dallas Uptown

2 Queen Beds With Dallas Skyline View ·

Bed & Breakfast
Total
$ 3,801.86
Canopy by Hilton Dallas Uptown

2 Queen Beds With Terrace ·

Bed & Breakfast
Total
$ 3,801.86
Canopy by Hilton Dallas Uptown

Habitación, 1 Cama De Matrimonio Grande, Terraza ·

Room Only
Total
$ 3,818.70
Canopy by Hilton Dallas Uptown

Habitación, 1 Cama De Matrimonio Grande, Terraza ·

Bed & Breakfast
Total
$ 3,847.38
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Room Only
Special Rate Plan
Total
$ 3,861.96
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Room Only
Special Rate Plan
Total
$ 3,861.96
Canopy by Hilton Dallas Uptown

1 KG TERRACE MOBILITY/HEARING ACCESS RI SHWR - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,874.99
Canopy by Hilton Dallas Uptown

1 KING BED WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,874.99
Canopy by Hilton Dallas Uptown

1 KING BED WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,878.21
Canopy by Hilton Dallas Uptown

1 KG TERRACE MOBILITY/HEARING ACCESS RI SHWR - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,878.21
Canopy by Hilton Dallas Uptown

2 Queen Beds With Dallas Skyline View Incl Evening Tasting-welcome Gift-comp Wifi 370 Sq Ft-nespresso-fridge-serta Canopy Bed ·

Room Only
Total
$ 3,891.80
Canopy by Hilton Dallas Uptown

Doble Vistas A La Ciudad Cama King Size ·

Bed & Breakfast
Total
$ 3,902.85
Canopy by Hilton Dallas Uptown

Habitación Vistas A La Ciudad Cama King Size ·

Bed & Breakfast
Total
$ 3,902.85
Canopy by Hilton Dallas Uptown

Habitación, 2 Camas De Matrimonio, Vistas A La Ciudad ·

Room Only
Total
$ 3,910.45
Canopy by Hilton Dallas Uptown

Habitación, 2 Camas De Matrimonio, Vistas A La Ciudad ·

Bed & Breakfast
Total
$ 3,936.92
Canopy by Hilton Dallas Uptown

1 KING BED DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Bed and Breakfast Rate 1
Total
$ 3,953.00
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,968.40
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Room Only
Total
$ 3,968.40
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,968.44
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·

Bed & Breakfast
Total
$ 3,968.44
Canopy by Hilton Dallas Uptown

Queen Room With Two Queen Beds - Hearing Access ·

Room Only
Total
$ 3,987.90
Canopy by Hilton Dallas Uptown

Doble Con Terraza ·

Bed & Breakfast
Total
$ 3,995.74
Canopy by Hilton Dallas Uptown

Room 1 King Bed Accessible Terrace (mobility & Hearing Roll-in Shower) Non-refundable ·

Room Only
Total
$ 4,041.44
Canopy by Hilton Dallas Uptown

1 KING BED WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Bed and Breakfast Rate 1
Total
$ 4,047.17
Canopy by Hilton Dallas Uptown

1 King City View-hearing Accessible Vis Fire Alarm/door/phone Alert-welcome Gift 360 Sq Ft-nespresso-fridge-serta Canopy Bed ·

Bed & Breakfast
Total
$ 4,077.13
Canopy by Hilton Dallas Uptown

Room 2 Queen Beds City View Non-refundable ·

Room Only
Total
$ 4,138.90
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Bed and Breakfast Rate 1
Total
$ 4,141.27
Canopy by Hilton Dallas Uptown

2 QUEEN BEDS WITH DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·

Bed and Breakfast Rate 1
Total
$ 4,141.27
Canopy by Hilton Dallas Uptown

2 Queen Beds With Dallas Skyline View Incl Evening Tasting-welcome Gift-comp Wifi 370 Sq Ft-nespresso-fridge-serta Canopy Bed ·

Bed & Breakfast
Total
$ 4,272.06
Canopy by Hilton Dallas Uptown

Queen Room With Two Queen Beds - Breakfast Included In The Price ·

Bed & Breakfast
Total
$ 4,292.65

Overall

Wonderful
4.5
267 reviews
5
274
4
37
3
17
2
13
1
16

Customers Review

Cleanliness 4.8
Comfort 4.7
Neighborhood 4.9
Amenities 4.4
Condition 4.7
Recomendation 99%
“My wife and I drove from Phoenix to Dallas yesterday. We booked four nights at the Hilton Canopy because it located near some friends. I used the Hilton website to book the room (confirmation attached). After driving for 15.5 hours, we arrived just after midnight. I went inside to check in. A woman named Marla was at the front desk and asked for my reservation information, which I gave her. She then proceeded to tell me that my reservation had been cancelled. I told her that there must have been a mistake because I didn’t receive any notifications from the hotel other than my reservation confirmation (proof attached). She said that a $1 charge on my credit card didn’t go through so my reservation was terminated. I told her that I had the credit card that I used to book the room in front of me and she could run the card now. She said that I needed to be smarter about making my reservations and input a correct credit card. I told her that I didn’t deliberately input a wrong credit card. I had been on the road traveling for the last month and maybe the credit card company flagged the transaction. That seemed weird thought because I booked through the Hilton site. I was given a confirmation email. Other than the confirmation email I had no further communication from the hotel. I asked if she could just reinstate the reservation. She said she couldn’t because it was after midnight. It was 12:07am.I would need to now pay the walk-in rate—which was $70 more per night. I also would need a different room type because they no longer had my kind of room. I asked her to help me out because I had no way of knowing that my reservation was cancelled. She again said that I needed to be smarter about making my reservations and input a correct credit card. I gave up and walked out of the hotel. Because the Canopy didn’t inform me that they cancelled my reservation, I had to find a dog friendly hotel near my friends at 1am on a Friday night. I then had to pay the walk in at another hotel, which was farther away from my friends. The experience I had at the Canopy and the treatment I received from Marla at the front desk is one of the worst hotel experiences I’ve had in my life. I’d avoid the hotel if at all possible and stay at a place that values their customers and treats people with respect. EDIT: reached out the manager and he left me a nice response if I am ever back in Dallas I will try again.”
— John Franklin
“Beautiful hotel in Uptown Dallas.Located in The West Village Neighborhood, you have access to shopping, dining and night life.They have two great bars, the one on the top floor offersgreat views of Downtown, Turtle Creek, The Design District and beyond.”
— Paul Gonzalez

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