Canopy by Hilton Dallas Uptown
2950 Cityplace West Blvd, In Dallas (Uptown), Dallas, TX 75204, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Camere
150
Pets
Yes
da
$ 3,057.51
09
Jan
Canopy by Hilton Dallas Uptown, Dallas
Canopy by Hilton Dallas Uptown
Price & Availability
Select your room
2 Queen Hearing Accessible ·
Room Only
Non Refundable
1 King Mobility/Hearing Accessible W/ Bathtub ·
Room Only
Non Refundable
2 Queen Beds ·
Room Only
Non Refundable
2 Queen Mobility Accessible W/ Roll In Shower ·
Room Only
Non Refundable
Doble Cama King Size ·
Room Only
Non Refundable
Doble Dos Camas Queen Size ·
Room Only
Non Refundable
1 King Bed Dallas Skyline View ·
Room Only
Non Refundable
1 King Corner Mobility/Hearing Access Bathtub ·
Room Only
Non Refundable
2 Queen Beds ·
Bed & Breakfast
Cancel free of charge before Thu, 2 Jan 2025
1 King Mobility/Hearing Accessible W/ Bathtub ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
2 Queen Hearing Accessible ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
1 Kg Terrace Mobility/Hearing Access Ri Shwr ·
Room Only
Non Refundable
1 King Bed With Terrace ·
Room Only
Non Refundable
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 2 Queen Beds, Accessible (Hearing) ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Room, 2 Queen Beds ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Room, 2 Queen Beds, Accessible (Roll-In Shower) ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
2 QUEEN BEDS,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Tue, 17 Dec 2024
1 King City View-Hearing Accessible ·
Room Only
Non Refundable
2 Queen Access With Roll In Shower ·
Bed & Breakfast
12% discount
Non Refundable
1 King Mobility Hearing Accessible With Tub ·
Bed & Breakfast
12% discount
Non Refundable
Double Accessible King Size Bed ·
Room Only
Non Refundable
Double With Views ·
Room Only
Non Refundable
Double Accessible With Views ·
Room Only
Non Refundable
Habitación, 2 Camas De Matrimonio ·
Room Only
Non Refundable
Habitación, 2 Camas De Matrimonio, Accesible Para Personas Con Discapacidad (hearing) ·
Room Only
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, Bañera (mobility & Hearing) ·
Room Only
Non Refundable
2 Queen Beds - Accessible Room ·
Room Only
5% discount
Non Refundable
1 King Bed - Accessible Room ·
Room Only
5% discount
Non Refundable
2 Queen Beds With Dallas Skyline View ·
Room Only
Non Refundable
2 Queen Beds With Terrace ·
Room Only
Non Refundable
2 Queen Mobility Accessible W/ Roll In Shower ·
Bed & Breakfast
Non Refundable
Habitación, 2 Camas De Matrimonio ·
Bed & Breakfast
Cancel free of charge before Sun, 5 Jan 2025
Habitación, 1 Cama De Matrimonio Grande, Bañera (mobility & Hearing) ·
Bed & Breakfast
Cancel free of charge before Sun, 5 Jan 2025
Habitación, 2 Camas De Matrimonio, Accesible Para Personas Con Discapacidad (hearing) ·
Bed & Breakfast
Cancel free of charge before Sun, 5 Jan 2025
Double King Size Bed ·
Room Only
Non Refundable
2 QUEEN HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING MOBILITY/HEARING ACCESSIBLE W/ BATHTUB - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN MOBILITY ACCESSIBLE W/ ROLL IN SHOWER - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN BEDS - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN BEDS - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN MOBILITY ACCESSIBLE W/ ROLL IN SHOWER - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING MOBILITY/HEARING ACCESSIBLE W/ BATHTUB - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
Doble Vistas A La Ciudad Cama King Size ·
Room Only
Non Refundable
Habitación Vistas A La Ciudad Cama King Size ·
Room Only
Non Refundable
Doble Accesible Cama King Size ·
Room Only
Non Refundable
1 King City View/hear Acc ·
Bed & Breakfast
Cancel free of charge before Thu, 2 Jan 2025
1 King City View/hear Acc ·
Room Only
Non Refundable
Double Two Queen Beds ·
Room Only
Non Refundable
1 King Mobility/hearing Accessible W/ Bathtub ·
Room Only
Cancel free of charge before Fri, 3 Jan 2025
Doble Cama King Size ·
Bed & Breakfast
Cancel free of charge before Sat, 4 Jan 2025
1 King Bed Dallas Skyline View ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
1 King Corner Mobility/Hearing Access Bathtub ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
Doble Con Terraza ·
Room Only
Non Refundable
Room 1 King Bed Accessible Bathtub (mobility & Hearing) Non-refundable ·
Room Only
Non Refundable
2 QUEEN BEDS,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Sat, 21 Dec 2024
Room, 1 King Bed, Accessible, City View (Hearing) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 1 King Bed, City View ·
Bed & Breakfast · 1 King Bed
Non Refundable
1 KING BED DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Tue, 17 Dec 2024
1 King City View-hearing Accessible Vis Fire Alarm/door/phone Alert-welcome Gift 360 Sq Ft-nespresso-fridge-serta Canopy Bed ·
Room Only
Non Refundable
1 King Bed With Terrace ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
1 Kg Terrace Mobility/Hearing Access Ri Shwr ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
Habitación, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
Room Only
Non Refundable
1 King City View-Hearing Accessible ·
Bed & Breakfast
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
Bed & Breakfast
Cancel free of charge before Sun, 5 Jan 2025
Room, 1 King Bed, Accessible, Terrace (Mobility & Hearing, Roll-in Shower) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 1 King Bed, Terrace ·
Bed & Breakfast · 1 King Bed
Non Refundable
Queen Room With Two Queen Beds - Hearing Access - Non-refundable ·
Room Only
Non Refundable
Room, 2 Queen Beds, Accessible (Roll-In Shower) ·
Room Only · 2 Queen Beds
Non Refundable
1 KING BED WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Tue, 17 Dec 2024
1 KING CITY VIEW-HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING CORNER MOBILITY/HEARING ACCESS BATHTUB - VIS FIREALRM/DOOR/PHN ALRT/WELCOME GIFT - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING BED DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING CORNER MOBILITY/HEARING ACCESS BATHTUB - VIS FIREALRM/DOOR/PHN ALRT/WELCOME GIFT - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING CITY VIEW-HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING BED DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 Queen Beds With Dallas Skyline View ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
2 Queen Beds With Terrace ·
Bed & Breakfast
Cancel free of charge before Tue, 31 Dec 2024
Habitación, 1 Cama De Matrimonio Grande, Terraza ·
Room Only
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, Terraza ·
Bed & Breakfast
Cancel free of charge before Sun, 5 Jan 2025
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Tue, 17 Dec 2024
2 QUEEN BEDS WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Tue, 17 Dec 2024
1 KING BED WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KG TERRACE MOBILITY/HEARING ACCESS RI SHWR - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING BED WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KG TERRACE MOBILITY/HEARING ACCESS RI SHWR - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 Queen Beds With Dallas Skyline View Incl Evening Tasting-welcome Gift-comp Wifi 370 Sq Ft-nespresso-fridge-serta Canopy Bed ·
Room Only
Non Refundable
Habitación Vistas A La Ciudad Cama King Size ·
Bed & Breakfast
Cancel free of charge before Sat, 4 Jan 2025
Doble Vistas A La Ciudad Cama King Size ·
Bed & Breakfast
Cancel free of charge before Sat, 4 Jan 2025
Habitación, 2 Camas De Matrimonio, Vistas A La Ciudad ·
Room Only
Non Refundable
Habitación, 2 Camas De Matrimonio, Vistas A La Ciudad ·
Bed & Breakfast
Cancel free of charge before Sun, 5 Jan 2025
1 KING BED DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Sat, 21 Dec 2024
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN BEDS WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN BEDS WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
Queen Room With Two Queen Beds - Hearing Access ·
Room Only
Cancel free of charge before Mon, 30 Dec 2024
Doble Con Terraza ·
Bed & Breakfast
Cancel free of charge before Sat, 4 Jan 2025
Room 1 King Bed Accessible Terrace (mobility & Hearing Roll-in Shower) Non-refundable ·
Room Only
Non Refundable
1 KING BED WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Sat, 21 Dec 2024
1 King City View-hearing Accessible Vis Fire Alarm/door/phone Alert-welcome Gift 360 Sq Ft-nespresso-fridge-serta Canopy Bed ·
Bed & Breakfast
Cancel free of charge before Thu, 2 Jan 2025
Room 2 Queen Beds City View Non-refundable ·
Room Only
Non Refundable
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Sat, 21 Dec 2024
2 QUEEN BEDS WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Sat, 21 Dec 2024
2 Queen Beds With Dallas Skyline View Incl Evening Tasting-welcome Gift-comp Wifi 370 Sq Ft-nespresso-fridge-serta Canopy Bed ·
Bed & Breakfast
Cancel free of charge before Thu, 2 Jan 2025
Queen Room With Two Queen Beds - Breakfast Included In The Price ·
Bed & Breakfast
Cancel free of charge before Fri, 3 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
267 reviews
5
274
4
37
3
17
2
13
1
16
Customers Review
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.9
Amenities 4.4
Condition 4.7
Recomendation 99%
“My wife and I drove from Phoenix to Dallas yesterday. We booked four nights at the Hilton Canopy because it located near some friends. I used the Hilton website to book the room (confirmation attached).
After driving for 15.5 hours, we arrived just after midnight. I went inside to check in.
A woman named Marla was at the front desk and asked for my reservation information, which I gave her.
She then proceeded to tell me that my reservation had been cancelled.
I told her that there must have been a mistake because I didn’t receive any notifications from the hotel other than my reservation confirmation (proof attached).
She said that a $1 charge on my credit card didn’t go through so my reservation was terminated.
I told her that I had the credit card that I used to book the room in front of me and she could run the card now.
She said that I needed to be smarter about making my reservations and input a correct credit card.
I told her that I didn’t deliberately input a wrong credit card. I had been on the road traveling for the last month and maybe the credit card company flagged the transaction. That seemed weird thought because I booked through the Hilton site. I was given a confirmation email. Other than the confirmation email I had no further communication from the hotel. I asked if she could just reinstate the reservation.
She said she couldn’t because it was after midnight. It was 12:07am.I would need to now pay the walk-in rate—which was $70 more per night. I also would need a different room type because they no longer had my kind of room.
I asked her to help me out because I had no way of knowing that my reservation was cancelled.
She again said that I needed to be smarter about making my reservations and input a correct credit card.
I gave up and walked out of the hotel. Because the Canopy didn’t inform me that they cancelled my reservation, I had to find a dog friendly hotel near my friends at 1am on a Friday night. I then had to pay the walk in at another hotel, which was farther away from my friends.
The experience I had at the Canopy and the treatment I received from Marla at the front desk is one of the worst hotel experiences I’ve had in my life.
I’d avoid the hotel if at all possible and stay at a place that values their customers and treats people with respect.
EDIT: reached out the manager and he left me a nice response if I am ever back in Dallas I will try again.”
— John Franklin
“O hotel em geral era muito bom, muito moderno e a uma curta caminhada de alguns restaurantes agradáveis. Encontrei a recepcionista de plantão às 18h, quando fiz o check-in muito amigável. O bar da cobertura era muito convidativo, mas não a equipe. O barman e o anfitrião não pareceram amigáveis. Minha esposa e eu decidimos ir para o lobby e sentar, conversar e aproveitar a noite. No saguão, a recepcionista do turno da tarde nos disse que não podíamos sentar nas mesas redondas porque elas faziam parte do restaurante. Eu me perguntei se os maus-tratos eram resultado das tensões raciais em Dallas / América. Eu viajo com frequência e sou forçado a lidar com a ignorância e a incompreensão das pessoas. Espero voltar a Dallas em breve e também espero que os funcionários recebam treinamento em habilidades de atendimento ao cliente. A comunicação é possivelmente uma das partes mais importantes do serviço ao cliente. A maneira como a equipe interage pode fazer ou quebrar uma experiência.”
— Juan Montanez
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