Phone Number 18004447171
The Chelsean New York Hotel
160 West 25th Street, Near Madison Square Garden, New York, NY 10001, United States
Rating
4.1
Price Level
$$$$
Rooms
158
Pets
No
20
Jan

The Chelsean New York Hotel, New York

The Chelsean New York Hotel

Four Points Sheraton Chelsea located 645 metres from the Flatiron Building and Madison Square Park provides guests with complimentary WiFi and access to a 24-hour fitness centre. The property offers standard deluxe and city view room types and suites. All rooms are equipped with a desk free bottled water and coffee. Guests can enjoy an Irish food and local craft beers at the Westside Brewhouse. Room service is available for limited hours for guests who want to enjoy a meal in the comfort of their room. Other amenities include a seasonal outdoor patio meeting and event space and charged valet parking. The Museum at FIT is 165 metres from the property and Chelsea Waterside Park is 1.3 km from the property.

The Chelsean New York Hotel

Price & Availability

Overall

Very Good
4.1
942 reviews
5
291
4
526
3
250
2
81
1
59

Customers Review

Location 4.5
Cleanliness 4.3
Comfort 4.1
Neighborhood 4.3
Amenities 3.8
Condition 4
Recomendation 86.4%
“DO NOT STAY HERE!!!!!!!!!!!! WARNING!!!! The photos posted on their website are NOT AT ALL what the hotel looks like. It is FILTHY. THE RESTAURANT does not exist. The door is taped up with a black trash bag. Windows are broken. The dirty chairs in the lobby look like they came from a second-hand office store. The desk has a covid screen set up and there are waste cans near where you check in. They bring their supplies in from an area behind the so-called reception desk, so the elevators (which are also dirty and dented) are used constantly by staff and carts of cleaning people. The only good news is their cleaning people do show up. The rooms need a complete overhaul. Paint is chipped. My box mattress was falling apart. !!! The paper pull down window screen had holes in it. The television did not work -- only one channel came in and one news channel -- spotty. The carpet in the hallway was dirty. The safe did not work. My family stay in Marriott hotels very often and we love the brand. I was sad to see the was called a Bonvoy Marriott. SOMETHING NEEDS TO BE DONE! I MENTIONED ALL THIS TO THE STAFF AT THE FRONT AND GOT A BLANK STARE.”
— Cindy Moore
“I stayed at this hotel recently expecting a great experience because you'd expect more from Sheraton. But it was anything but that. My room looked like it wasn't cleaned in months. There was dust everywhere, there was some water damage on ceiling, and barely any amenities. The only good thing about my stay was the hotel staff which is why I am giving it a two.”
— Sumaiya

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