One&Only Mandarina
Riviera Nayarit, Nuevo Vallarta, Lo de Marcos, 63779, Mexico
Rating
4.7
Price Level
$$$$
房间
104
Pets
Yes
從
$ 31,448.97
25
Dec
One&Only Mandarina, Lo de Marcos
One&Only Mandarina
Price & Availability
Select your room
Ocean Treehouse ·
Room Only
Non Refundable
Ocean Treehouse ·
Bed & Breakfast
Tree House (Ocean) ·
Room Only · 1 King Bed
Non Refundable
Panoramic Ocean Treehouse ·
Room Only
Non Refundable
Panoramic Ocean Treehouse ·
Bed & Breakfast
Panoramic Tree House (Ocean) ·
Room Only · 1 King Bed
Non Refundable
Villa Cumaru ·
Room Only
Non Refundable
Villa Cumaru ·
Bed & Breakfast
Villa (Cumaru) ·
Room Only · 1 King Bed and 1 Queen Sofa Bed
Non Refundable
Signature Villa 01- 04 Bedrooms ·
Bed & Breakfast
Signature Villa 01 ·
Bed & Breakfast
Private Home 01 ·
Room Only · 4 King Beds and 8 Queen Beds
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.7
73 reviews
5
233
4
37
3
14
2
5
1
3
Customers Review
Cleanliness 4.9
Comfort 4.9
Amenities 4.7
Condition 4.9
“Trabalho neste hotel e foi um pesadelo, acho que é o hotel com as piores condições de trabalho que existe, muitas violações dos direitos trabalhistas, principalmente vindo da Gabriela, que passa o tempo todo ameaçando todos os funcionários com suas condições ridículas. .... se você é cliente, é muito provável que o pessoal que o atende esteja de mau humor para todas essas situações Dona Gabriela ainda está ameaçando o pessoal, dizendo que 90% das gorjetas correspondem a ela e que se não gostarmos, não podemos ir embora.”
— Enrique Wells
“Absolute stunning resort that offers both jungle and beach vibes. The One&Only Mandarina is a top tier resort, which also means it is quite expensive. However, every guest is going to have their own definition of what is a reasonable price.For some this resort is out of reach finically, where others wouldn't blink an eye at the cost. I don't think it is fair to knock off a star due to the cost. Beside, if this resort was a reasonable price, then everyone would be going. Part of the appeal is the exclusivity and luxury.I was aware of some of the kinks or problems other guest had. I witness a few moments where things weren't perfectly smooth. But for the most part my experience was amazing. I would rank the resort a 90/100; fantastic but not flawless.Property: Massive, lush and architectural stunning. The layout and size of facilities never makes you feel cramped or crowded with other guest. In my suite the shower door opened fully allowing me to basically shower outside.Spa: The treatment room for my massage was unreal and unique. The 90-minute massage was very calming and wonderful. There is a mud bath that is free for guest to use, along with sauna and steam rooms. Probably the most beautiful spa I have been to in my life and I have been to many. Suggest booking spa treatments in advance.Host: Every suite is assigned a host to help facilitate dinner reservations, answer questions, book activities, etc. Our host Alfredo always had our best interest in mind. He would check in with us, ensure we had dinner plans, etc.. We had some unique request and Alfredo went above and beyond to fulfill our request. (i.e., we requested to have the same incense from restaurant placed in our room...it smells sooooo good!...he quickly made it happen).Staff: Every single staff member was polite, warm, friendly and engaged in conversation with guest.Activities: I did a free yoga class and rented paddle board. Both were really fun. If there is any activity or spiritual treatment that you must do then I highly recommend reaching out and booking before you arrived. When on site I requested a quantum reading, but there was no one on property that week to perform that treatment. For me it wasn't a big deal since I was able to find other equally enjoyable activities. There is also a butterfly/insect pavilion that the resort barely promotes. It was amazing and there is a super friendly and knowledgeable tour guide there to walk you around.Food: Most of our meals we had were winners (i.e., everything at Carao), but there were a few fails (i.e., pizza). I highly suggest sticking to local Mexican dishes, fish dishes or healthy dishes; these types of dishes were typically very good. The cauliflower tacos (Jetty), octopus tacos (Carao pool), smoked fish and bagel (alma) were our stand outs. The menu is limited when it comes to more "classic American" restaurant standards; you won't find many steak, chicken fingers, burger options. I found the biggest misses were the more American traditional dishes; the pizza was not very good.Buggy: You will read lots of opinions about the buggy system. I under estimated the sheer size of the property. Based on the location of your suite you might be very dependent on ordering the buggys to get you around. It could easily take 5-7 minutes by golf cart to go from one side of property to other. There were a few instances when my buggy would arrive but someone else had been waiting longer for theirs. It can create a bit of an awkward situation. 90% of the time the buggys came within 5-7 minutes. We had one situation, where the buggy battery died on way to get us and they had to send another. But it was during the dinner rush. We ended up waiting 45 minutes to get buggy. But just remember you are on vacation, there is no rush to really get anyway.”
— Matthew G
