Decent hotel if you just interested for the accommodation. I guess the golf court gets it on another level if you are a fan. Very polite and helpful personnel. The room was comfy and clean although old fashioned. Great breakfast with nice view.

It's a Marriott so the beds are as comfortable as I always expect. However, the walls in the main hotel are paper thin and therefore it sounds like your neighbours are in the room with you. A beautiful parish church on site and the entrance to the hotel is awesome - however I wouldn't recommend. Restaurant is poor value for money, but I guess we are a "captive audience".

Wonderful place - needs up dating in areas & customer service at breakfast was not great! Was hurried up & out by 1030am only arrived at 10am as a nice night away for my birthday. Not all things were fresh at breakfast - warm yogurt... turned up ends on bread to toast. No butter.. its a beautiful venue just needs some caring touches.

We booked a night in a Lakeside villa which was a bit dated, but lovely. Cleaning could have been a bit more thorough as glitter and cobwebs under desk and windows didn't look as if they'd been cleaned for months, but a nice space all the same. I had a hot stone massage in the health spa which unfortunately was not very good and my husband went for a swim in the pool. The pool and spa areas are old and tired. Even a quick revamp would make them look cleaner. The massage therapist was friendly enough, but came across as inexperienced and could develop her people skills. I've had lots of massages in my time and this one wasn't one of the best. The room was very cold. I'm glad I opted for hot stones because it was the only warm things about the entire experience! When I told the therapist that I was cold, she said she was warm and asked if I'd like her to get me a blanket, but I was so cold by then, it took ages to warm up. In most places, they usually use a heated under blanket but there was no heat coming from that either. After she'd finished, I stood on the floor and that was freezing! The radiator was barely warm. I have to be honest and say I was glad to get out and go and get a coffee to warm me up. I didn't come out relaxed and I don't think I'd ever go back. My husband complained to reception who said they'd tell the facilities manager, but that was it. Quite a disappointing experience for what is a lovely hotel in places.

Very relaxing Marriot to stay at. The whole place is quite dated but with it being a castle does work quite well. Everything was clean and working order, had a good sleep and the dinner and breakfast were really good. All staff really nice and friendly. The only thing would be nice to have was a fridge in the room. Not used the leisure club or golf course but seems like this place is a golfer’s paradise. Solid 4 stars.

Stayed at St Pierre to celebrate my mothers birthday. Asked for some additional extras and got it. Staff made our stay very enjoyable. Nice room, very good food in Morgans restaurant but manu a...

Stunning hotel in beautiful grounds. Rooms could do with a refurb but common areas are lovely. Lovely food. I think the wine list could be more extensive but service is friendly and professional. A...

We booked a superior room. On arrival we were shocked to find out that there are no guest rooms in the beautiful main building - instead we were given a map to drive to a separate unit down the...

Had a lovely relaxing afternoon today, with a small in the pool and a Massage. Luckily for me, the lovely Ann, was my therapist. Ann listen to how I was feeling, asked if I had any aches or pain...

Rooms need renovation and re decorating and cold when we arrived. When ordering meals incorrect starters arrived for our table, very long waiting times between each course. Very disappointed with our...

We had a private company Christmas party in the Chepstow Room. Everyone had a fab night, and so many commented on how good the food was. The room was set out perfectly and the service was spot on...

My husband and I arrived late and had booked last minute, exhausted from recent events. Kirsty on the front desk was nothing but kind, warm and considerate to us and pulled out all the stops to give...

Fabulous room with a free upgrade. Meal was superb though I was resentful that there was an assumption that everybody likes garlic- I don't and the potatoes were soaked in it and they could offer no...

Reception staff were very good during check-in despite a queue waiting she took her time and explained where our room was and showed its location on a map and explained the covid requirements in...