Movenpick Hotel Jumeirah Village Triangle
B1 Joory Street District 3 PO Box 450763, Jumeirah Village Triangle, Dubai, 450763, United Arab Emirates
Rating
3.5
Price Level
$$
Rooms
166
Pets
No
31
мая
Movenpick Hotel Jumeirah Village Triangle, Dubai
Price & Availability
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Overall
Good
3.5
4 reviews
5
3
4
2
3
0
2
1
1
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Customers Review
Cleanliness 2.7
Comfort 2.7
Amenities 5
Condition 3.2
“I had a very bad service. Ladies salon is not working properly. Spa treatment is very POOR and girls does not have any clue in massage therapy. I guess they just hired random girls without proper certification. They are luck of experience and luck of knowledge. What was really the most ugly side of service is that Spa Management also does not care about the feedback of guests.
I was wrong when I had belief that once I complain to the manager she will solve the issue or at least show some INTEREST. But she not even tried to listen nor assist me. she just replied with rude manner that I can leave my feedback. so I did.”
— Dzhyldyz Kokoeva
“Tuve un muy mal servicio. El salón de damas no funciona correctamente. El tratamiento de spa es muy POBRE y las chicas no tienen idea de la terapia de masaje. Supongo que solo contrataron chicas al azar sin la certificación adecuada. Son suerte de experiencia y suerte de conocimiento. Lo que realmente fue el lado más feo del servicio es que la gerencia del spa tampoco se preocupa por los comentarios de los huéspedes. Me equivoqué cuando creí que una vez que me queje con el gerente, ella resolverá el problema o al menos mostrará algún INTERÉS. Pero ella ni siquiera intentó escucharme ni ayudarme. ella simplemente respondió de manera grosera que puedo dejar mis comentarios. Así que lo hice.”
— Dzhyldyz Kokoeva
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