“clean, great decor, plush beds. luxurious”

“I have to be completely honest here…I would have loved to rate this place higher but there were a lot of things that needed some work. I prefer Marriott branded hotels most of the time for work travel. I was really excited to stay here and the room I ended up in aligned with my expectations. However, when I checked in I was ready to cancel my reservation and go somewhere else. I called earlier in the day to notify the hotel that I was arriving after midnight because I had a late flight in. I had a 5 night stay reserved for work that I paid in full when I booked. When I got in, the guy at the desk ran my card TWICE and said it was declined…then later realized that it was because I’d prepaid my stay. This was unnerving as hell. I was thinking something was wrong with my card. I get upstairs to my room and it’s a tiny king room wedged between two other rooms. This room was definitely not the square footage described in my reservation. There was limited storage space for my bags and clothes. I felt immediately uncomfortable and started to get anxious about being in this space for 5 nights. I went downstairs to ask what my upgrade options were. There was nothing else available the first night so I had to wait for someone to contact me the following morning. Through the night into the early morning I could pretty much hear everything in the neighboring rooms. I could hear their shower, doors opening and closing, cleaning crew, etc.Management was super responsive the following morning and showed me another room that had opened up in the same tier I booked in. This is the room in the photos and I kid you not it was seemingly double the size of the original room I booked. It was much more comfortable, had a dining table, fridge, a closet, and additional storage. Much more ideal for a 5 night stay.The hotel itself is large and even at capacity doesn’t seem overwhelmingly full. There is a decent gym but a lot of the equipment wasn’t working. 3 of 6 treadmills were off. 2 of 3 peloton bikes didn’t work. Definitely needs better maintenance in the fitness room.The location is proximal to a lot of shopping and places to eat.Parking is $75 a day with no discounted rate for extended stays. There is a garage across the street that is $40 daily and allows you 1 in and out each day.”