“This hotel is not up to the standard I expect of a Hilton Hotel, and not worth the money. The hotel is in need of some refurbishment, there are scuff marks on most of the walls and the carpet needs replacing. The staff were lovely and extremely helpful. My room was not cleaned to a sufficient standard and I ended up cleaning the shower and toilet myself before using them. The bed was comfortable, however it was hot and stuffy in the room. There was a fan attached to the wall but this was not good enough for the size of the room. I did not open the window due to being on the ground floor. The food was awful and expensive for what it was. The Premier Inn would have been better and I regret staying here.”

“This Hilton is really in need of some TLC, as it looks really tired in places.- We stayed in a room starting with 300, down on the lower floor. The walls of the corridor to our room were scraped, scuffed and it all just felt a bit dingy. - The main bedroom itself wasn't that clean, there were tablets from a previous guest (paracetamol or similar) on the floor, and my socks had blonde hair over them after walking around the room (I'm brunette). - Our bathroom needed some real attention, the bath had big gouges and scratches in it which had turned brown on the base and lip where you step in, and the grout was crumbling out of a large number of the floor tiles. There was also no toilet brush which I thought was odd! - *Please bear in mind there is no general lift for taking luggage to the top floors, only a disabled access lift which you need permission to use.*We didn't use the pool or spa, so I can't comment.On a positive note: - The staff were all lovely and very helpful, even at 1am when we came back from a family wedding! - The breakfast was quite nice with loads of choice, and had a nice view out onto the grounds. - We slept well, our bed was comfy and it was pretty quiet (I unfortunately can't say the same for my family who stayed up on the top floor and were kept awake by other guests). - The welcome cookie on arrival was a nice touch.Overall, not the quality I would expect from a Hilton hotel and I don't think the price was worth it. Este Hilton realmente necesita un poco de atención, ya que se ve muy cansado en algunos lugares.- Nos alojamos en una habitación a partir de 300, en el piso inferior. Las paredes del corredor a nuestra habitación estaban raspadas, rayadas y todo se sentía un poco lúgubre. - La habitación principal en sí no estaba tan limpia, había pastillas de un huésped anterior (paracetamol o similar) en el suelo, y mis calcetines tenían pelo rubio encima después de caminar por la habitación (soy morena). - Nuestro baño necesitaba mucha atención, la bañera tenía grandes rajaduras y raspaduras que se habían vuelto marrones en la base y el borde donde entras, y la lechada se estaba desmoronando de una gran cantidad de baldosas del piso. ¡Tampoco había escobilla de baño, lo que me pareció extraño! - *Tenga en cuenta que no hay ascensor general para llevar el equipaje a los pisos superiores, solo un ascensor de acceso para discapacitados que necesita permiso para usar.*No usamos la piscina o el spa, así que no puedo comentar.En una nota positiva: - Todo el personal fue encantador y muy servicial, ¡incluso a la 1 am cuando volvimos de una boda familiar! - El desayuno era bastante agradable, con mucha variedad, y tenía una bonita vista de los jardines. - Dormimos bien, nuestra cama era cómoda y bastante silenciosa (desafortunadamente no puedo decir lo mismo de mi familia que se quedó en el último piso y otros huéspedes los mantuvieron despiertos). - La galleta de bienvenida a la llegada fue un buen toque.En general, no es la calidad que esperaría de un hotel Hilton y no creo que el precio valga la pena.”