Hampton Inn Manhattan - Madison Square Garden Area
116 W 31st Street, Near Macy's, New York, NY 10001, United States
Rating
4.3
GreenLeader
2024
Price Level
$$$$
Rooms
136
Pets
Yes
from
$ 1,240.34
21
Jan
Hampton Inn Manhattan - Madison Square Garden Area, New York
Hampton Inn Manhattan - Madison Square Garden Area
Ideally located in the prime touristic area of Chelsea, Hampton Inn Madison Square Garden Area promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like facilities for disabled guests, Wi-Fi in public areas, car park, room service, restaurant are readily available for you to enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating to ensure a restful night. Entertain the hotel's recreational facilities, including fitness center. Discover all New York (NY) has to offer by making Hampton Inn Madison Square Garden Area your base.
Price & Availability
Select your room
1 King Bed ·
Room Only
33% discount
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, Accesible Para Personas Con Discapacidad (roll-in Shower) ·
Bed & Breakfast
Non Refundable
Room, 1 King Bed, Accessible (Roll-in Shower) ·
Bed & Breakfast · 1 King Bed
Special deal
Non Refundable
Habitación ·
Bed & Breakfast
Non Refundable
Room 1 King Bed Accessible (roll-in Shower) Non-refundable ·
Bed & Breakfast
Non Refundable
Habitación Adaptada Discapacitados ·
Bed & Breakfast
Non Refundable
Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing) ·
Bed & Breakfast · 1 King Bed
Special deal
Non Refundable
1 King Mobility Access Roll In Shower Nosmok ·
Bed & Breakfast
Non Refundable
Habitación, 1 Cama Doble, No Fumadores ·
Bed & Breakfast
Non Refundable
Room, 1 Double Bed, Non Smoking ·
Bed & Breakfast · 1 Double Bed
Special deal
Non Refundable
1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK - HDTV/WORK AREA - FREE WI-FI/HOT BREAKFAST INCLUDED - ·
Bed & Breakfast
1 Kng Acc Rollin Shwr Ns ·
Bed & Breakfast
Non Refundable
Doble No Fumadores ·
Bed & Breakfast
Non Refundable
Habitación ·
Room Only
Non Refundable
Room 1 Double Bed Non Smoking Non-refundable ·
Bed & Breakfast
Non Refundable
1 King Bed - Accessible Room ·
Bed & Breakfast
14% discount
Non Refundable
1 King Accessible Roll In Shower Non-Smoking ·
Bed & Breakfast
18% discount
Non Refundable
1 King Mobility Access Roll In Shower Nosmok Hdtv/work Area Free Wi-fi/hot Breakfast Included ·
Bed & Breakfast
Cancel free of charge before Thu, 26 Dec 2024
1 King Bed - Nonsmoking Room ·
Bed & Breakfast
5% discount
Non Refundable
2 Double Beds Nonsmoking ·
Bed & Breakfast
Non Refundable
1K PREMIUM MOBILITY/HEARING ACC RI SHOWER NS - VIS FIREALRM/DOOR/PHN ALRT/HDTV - IN-ROOM DRINKS-SNACKS/MICROWV/FRIDGE - ·
Bed & Breakfast
1 King Bed - Accessible Nonsmoking Room ·
Bed & Breakfast
4% discount
Non Refundable
Doble Cama King Size No Fumadores ·
Bed & Breakfast
Non Refundable
1kg Mob/hear Acc Ri-shw Ns ·
Bed & Breakfast
Non Refundable
Doble No Fumadores ·
Room Only
Cancel free of charge before Wed, 15 Jan 2025
Habitación Premium Cama King Size ·
Bed & Breakfast
Non Refundable
2 DOUBLE BEDS NONSMOKING,HDTV/FREE WI-FI/HOT BREAKFAST INCLUDED,WORK AREA ·
617
Non Refundable
2 DOUBLE BEDS NONSMOKING - HDTV/FREE WI-FI/HOT BREAKFAST INCLUDED - WORK AREA - ·
Bed & Breakfast
Doble Dos Camas Dobles No Fumadores ·
Bed & Breakfast
Non Refundable
2 Double Beds ·
Bed & Breakfast
14% discount
Non Refundable
Double Double/nonsmoking Non Refundable ·
Bed & Breakfast
Non Refundable
2 DOUBLE BEDS NONSMOKING,HDTV/FREE WI-FI/HOT BREAKFAST INCLUDED,WORK AREA ·
Room Only
Promo
Non Refundable
Habitación Adaptada Discapacitados ·
Room Only
Cancel free of charge before Fri, 27 Dec 2024
Habitación Premium ·
Bed & Breakfast
Non Refundable
Habitación 2 Camas Dobles ·
Room Only
Cancel free of charge before Fri, 27 Dec 2024
Habitación 2 Camas Dobles ·
Bed & Breakfast
Cancel free of charge before Wed, 25 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
998 reviews
5
1186
4
967
3
259
2
81
1
79
Customers Review
Location 4.7
Cleanliness 4.4
Comfort 4.1
Neighborhood 4.5
Amenities 4.1
Condition 4.2
Recomendation 87.7%
“Overall, my wife and I had a wonderful stay here. The staff from the front desk to house keeping were friendly and professional. They helped with my request since it was our first trip into NYC. The location is great, not on a main avenue so it's a little more quiet. Rooms are smaller than what you would find outside the city but I though they were still good. We had a king bed and there was still plenty of room to move. Always been a fan of Hampton Inn and this location is good. The only thing that prevented a 5 star was the heating and ac was a little more loud than others”
— Robert Burns
“The room, while was clean when we arrived, it wasn't cleaned until the night before we left. It was an unpleasant surprise, when we were informed by the staff at check-in that we would not have daily cleaning for a $300/night hotel. The staff scheduled our cleaning mid-stay. However, the cleaning crew did not actually clean our room at that scheduled time, so we were in a dirty room, with no fresh towels, for the majority of the duration of our stay. We only experienced the cleaned room during the last night of the stay, for a few hours, as we checked out early the next morning.
As far as the room condition and maintenance, the moldy smell would hit us every time we entered the room. Several amenities and decor were in disrepair. Paint job was horrendous with what looked like dirt-contaminated paint slapped on room trim and doors, by a complete amateur. It felt like a room of a cheap motel, not a $300/night Hilton hotel. The room was crammed, with extremely limited space to move around, Bathroom was crammed, with a tiny sink in the corner that didn't allow its proper use, especially when the bathroom door opened right at it. I very much doubt this building met any safety or occupancy codes from the space utilization, or fire safety point of view. The toilet seat was broken on one side and it was sliding around. The shower was EXTREMELY hot in the morning with no good way to turn the heat down, except for running it on a very low pressure level so that the apparent lack of pressure on the cold water channel could be equalized.
Breakfast - tiny room for too many guests. It was extremely overcrowded. A molded muffins were served (see photo that perfectly describes the condition of the entire hotel)! Very limited selection.
In summary, it was an extremely unpleasant stay, with the only highlight that the staff was quite friendly, however, this hardly overcame all the deficiencies of this bad, bad hotel. I very much regret staying here, and my trust in Hilton, where I stayed many times, has been shaken since this brand is allowing for such a bad hotel to have its name on it. I don't see myself booking another Hilton family hotel after this.
EDIT: since I discovered that Hilton overcharged me for this stay and they won't provide the reason. Repeated requests to send me a bill that shows why they overcharged me went unanswered. They are just ignoring me, This is what credit card disputes are made for.”
— David Veshapidze
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