Das Hotel liegt im wichtigsten Business-Viertel der Hauptstadt, neben den Geschäften am Plaza Indonesia und dem Unterhaltungsviertel. Außerdem können die Gäste ganz in der Nähe es Hotels Sehenswürdigkeiten wie das National Monument, das National Museum und den Präsidenten Palast (alle ungefähr 3 km entfernt) sowie die Istiqlal Moschee (ungefähr 3,5 km entfernt) finden. Zum internationalen Flughafen Jakarta's Soekarno-Hatta sind es nur etwa 45 min.Das erstklassige Luxushotel genießt einer der besten Lagen zentral in Jakarta und besteht aus insgesamt 428 wunderschön ausgestatteten Zimmern, Suiten und Apartments, in denen eine feine Mischung aus Komfort und Zweckmäßigkeit geboten wird. Das Stadthotel eignet sich ausgezeichnet für Geschäftsreisende und Urlauber gleichermaßen. Zu den weiteren Einrichtungen, die den Gästen in dem klimatisierten Haus geboten werden, zählen ein Safe, eine Wechselstube, ein Aufzug, ein Café, ein Mini-Supermarkt, ein Restaurant, Konferenzeinrichtungen und Internetzugang (gebührenpflichtig). Gegen Gebühr können die Gäste zudem den Zimmerservice und den Wäscheservice in Anspruch nehmen.Die Zimmer sind geräumig und modern, mit minimalistischer Ausstattung und klassisch indonesischen Akzenten gestaltet. Zu den luxuriösen Annehmlichkeiten zählen ein Kingsize-Bett oder 2 Einzelbetten, ein Sofa, ein gläserner Schreibtisch mit DSL-Internetzugang sowie ein eigenes Badezimmer aus Marmor mit Badewanne, eine begehbare Dusche und ein Kleiderschrank. Des Weiteren sind in allen Unterkünften ein Direktwahltelefon, ein Sat.-/Kabel-TV, eine Minibar, ein Tee-/Kaffeezubereiter, eine individuell regulierbare Klimaanlage und ein Safe Teil der Standardausstattung.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“One of the best hotel in Indonesia with historic past. The architecture is grand but rather too old and not too modern. The room itself is comfy but feels 'not from this era' aka old. It is spacious and there are many free amenities inside. Breakfast menu is various and taste good, there are many choices mostly international dishes. The service is very helpfull and taking any initiative when we need help. 5 star hotel indeed.”
— Marcelius Patria Prabaniswara
“Me and my friend booked a room in January 3rd 2021. I came there with a motorcycle, and no parking for my motorcycle. They pointed me to an illegal parking lot behind the building. That is against the law and dangerous for the motorcycle. I try to negotiate with the people in the hotel there, but they refused me with such an arrogance. Eventually, I cancelled my room and find another five star hotel in the nearby area. The arrogance and lack of decency of this hotel make me sick.”
— Reza
Customers review
Overall Wonderful, 4.5
Value 4
Location 4.9
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.6
Amenities 4.4
Condition 4.4
Quality 5
Recomendation 89.4%
Marcelius Patria Prabaniswara
Nov 24, 2021
5
One of the best hotel in Indonesia with historic past. The architecture is grand but rather too old and not too modern. The room itself is comfy but feels 'not from this era' aka old. It is spacious and there are many free amenities inside. Breakfast menu is various and taste good, there are many choices mostly international dishes. The service is very helpfull and taking any initiative when we need help. 5 star hotel indeed.
Jessevint Oliver
Sep 10, 2021
5
Spent 8D7N for quarantine days here in accordance with Indonesian Government regulations for people traveling from overseas. The procedure from the airport to the hotel room was quite simple and easy and fully serviced by the staff. I enjoyed my stay here at the Grand Hyatt even though I couldn't leave the room. The food is fantastic and varied which can be selected through the website provided by the hotel or easily ordered directly by phone and the food will be delivered to the room according to the time of order. The view of the hotel is the Bundaran HI and the busy traffic of the city of Jakarta.
Richard B
May 07, 2021
5
Very good value for the money. Hotel's facilities are still in top shape; gym, pool, restaurant. Being attached to Plaza Indonesia shopping mall is a big plus, and the location in the middle of downtown Jakarta is great.
Reza
Jan 08, 2021
1
Me and my friend booked a room in January 3rd 2021. I came there with a motorcycle, and no parking for my motorcycle. They pointed me to an illegal parking lot behind the building. That is against the law and dangerous for the motorcycle. I try to negotiate with the people in the hotel there, but they refused me with such an arrogance. Eventually, I cancelled my room and find another five star hotel in the nearby area. The arrogance and lack of decency of this hotel make me sick.
Putri Chamidah
Sep 19, 2020
5
nice view
EDS71
It had been transformed! Management deserve praise.
4
I had not stayed at the Grand Hyatt in more than 7 years. The place had been transformed. Management deserve praise.
The service is outstanding across the hotel in every location - everyone.
The...
Quest825898
business meeting in hyatt
5
excellent services. the check in and check out process were very efficient. the room is clean and always been refreshed by the staff. nice dinner menu. we have lobster on the imlek night. excellent...
anandksen
Grand Hyatt Jakarta is the best place to stay in Jakarta
5
Fabulous service especially from the Club Lounge reception staff such as Risa..From the concierge to the restaurants, service was excellent. Indonesian hospitality at its best. I will always stay at...
heilmany
Bad service check in, more charge for breakfast, hard to get parking space
2
I think with the price given I can get a more satisfying service,
some of service is not good
eg. check in time is more longer compare to another hotel like kempinski hotel, more charge for breakfast...
Danny S
Very good location but rooms urgently need an upgrade
4
The location is easy access to anywhere in Jakarta. In addition the hotel is adjacent to a decent mall and across from a major mall with many shops, restaurants, and entertainments. The hotel also...
MuliadiB
Nice hotel for quarantine
4
Booked the grand deluxe, the view is OK. The room is spacious. Internet is fast. There is a window sofa and a room sofa. Bed is super comfortable. Food ordering is easy and fast. TV channels have...
danamG3372XR
Great hotel for a family during quarantine
5
We recently stayed here for our 7 day quarantine with young kids and it was brilliant because the room was in great condition, comfy beds and couch, movie channel, good wifi, we could order specific...
Yenny31300
Better stayed at newly renovated room
3
we stayed 2 nights and got an unrenovated room. so not maintained for the price i spent. we couldn't sleep well because the pillows were uncomfortable. we stayed here only for New Year staycation. We...
ivanhongboont
Quarantine
5
Very good service. Only problem is the food order app doesnt work sometimes. All things else are good, shampoo refilled, food very good. Smart Mi TV provided for netflix, dumb bells provided...