Grand Hyatt Kuala Lumpur
12 Jalan Pinang, Near Petrosains Science Discovery Centre, Kuala Lumpur, 50450, Malaysia
Rating
4.7
Travelers Choice
2021
Price Level
$$
Rooms
411
Pets
No
from
JPY 338,132.20
21
Jan
Grand Hyatt Kuala Lumpur, Kuala Lumpur
Grand Hyatt Kuala Lumpur
Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is strategically located in the heart of city and within walking distance to Golden Triangle shopping, dining scene and entertainment district. The hotel features spacious guestrooms including elegant suites with floor-to-ceiling windows that maximise natural daylight and best capture panoramic views of the city. For an enhanced experience of luxury, Grand Hyatt Kuala Lumpur presents three vibrant dining options with interactive live show kitchens, seven highly versatile meetings and events space including the Sky Lobby Lounge on the highest floor of the building, a 24-hour fitness centre, a freeform outdoor swimming pool and rejuvenating treatments at Essa Spa.
Price & Availability
Select your room
Club Room, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Book now and save
Non Refundable
Club Twin Room ·
Bed & Breakfast · 2 Twin Beds
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Non Refundable
Club Twin Room (Tower View) ·
Room Only · 2 Twin Beds
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Non Refundable
Habitación Club, 1 Cama De Matrimonio Grande ·
Bed & Breakfast
Cancel free of charge before Thu, 16 Jan 2025
Habitación Club Con 2 Camas Individuales ·
Bed & Breakfast
Cancel free of charge before Thu, 16 Jan 2025
Club Room, 1 King Bed (Tower View) ·
Room Only · 1 King Bed
Book now and save
Non Refundable
Double Room, Twin Beds ·
Room Only
Cancel free of charge before Wed, 15 Jan 2025
Double Room, King Bed ·
Room Only
Cancel free of charge before Wed, 15 Jan 2025
Club Twin Room (tower View) ·
Room Only
Cancel free of charge before Mon, 13 Jan 2025
Deluxe, King Bed ·
Room Only
Non Refundable
Habitación Club, 1 Cama De Matrimonio Grande ·
Room Only
Non Refundable
Habitación Club Con 2 Camas Individuales ·
Room Only
Non Refundable
Doble Club ·
Room Only
Cancel free of charge before Tue, 14 Jan 2025
Deluxe Room, 1 King Bed (Tower View) ·
Room Only · 1 King Bed
Book now and save
Non Refundable
Club Room 1 King Bed Non-refundable ·
Room Only
Non Refundable
Club Twin Room (tower View) Non-refundable ·
Room Only
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio Grande (tower View) ·
Room Only
Non Refundable
Standard Room ·
Room Only
4% discount
Non Refundable
Deluxe Room 1 King Bed (tower View) Non-refundable ·
Room Only
Non Refundable
Deluxe Room, 1 King Bed (Tower View) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio Grande (tower View) ·
Bed & Breakfast
Cancel free of charge before Thu, 16 Jan 2025
Grand Suite (Tower View) ·
Room Only · 1 King Bed
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Non Refundable
Suite Grand (tower View) ·
Room Only
Cancel free of charge before Thu, 16 Jan 2025
Grand, Executive Suite ·
Room Only · 1 King Bed
Book now and save
Non Refundable
Grand Executive Suite ·
Room Only
Cancel free of charge before Mon, 13 Jan 2025
Suite ·
Room Only
Non Refundable
Grand Twin Towers View Suite ·
Room Only
Cancel free of charge before Tue, 14 Jan 2025
Grand Twin Towers View Suite ·
Bed & Breakfast
Cancel free of charge before Tue, 14 Jan 2025
Grand Suite (tower View) Non-refundable ·
Room Only
Non Refundable
Executive Suite ·
Room Only
Non Refundable
Suite (Diplomat) ·
Room Only · 1 King Bed
Non Refundable
Standard Suite ·
Room Only
4% discount
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.7
981 reviews
5
3798
4
798
3
202
2
80
1
68
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.6
Condition 4.7
Recomendation 86.6%
“Grand Hyatt could do better.
Competitor is high especially u r located right in the city center.
Room is clean and comfy but service is no where near 5-star, probably like 2-3. Was ignore multiple times. Check in and check out is not smooth. Had to stand and wait for long.
Thirty8 is supposed to be a classy restaurant but the staff didn’t manage to hold on to their standards and allow guests to come in shorts and hotel ma slippers.
The hi tea set was not as great as advertisement. The combination was strange. We didn’t feel welcome and no warmth in your service.
The breakfast - Chinese noodles was excellent! One of the best I’ve ever tested. Egg station was fantastic with great presentation. Good spread was good. Just the walk to the foods station and our seat is rather long. But again, the service is not meeting expectations. Needed to wait for long before enter. Being treated like a student where teacher will need to check your this and that.
The overall staffing is obviously new and under trained.
Gym is great though!
All and all, feeling disappointed. Not coming back.”
— Dandelion Diamond
“We had a memorable stay and dine at Grand Hyatt. We liaise with Ann from the beginning. We always got a prompt reply whenever we ask her anything. She also helped us to get our 360 video during The Grand Getaway which we unable to download it. TGG dinner was another level experience. Food was all good. The service was great. All the crew were so friendly and helpful. The show was entertaining. We really enjoyed our dinner in 5 cities. The check in staff was very kind to fulfill our request to upgrade the room with tower view. We had a good sleep at first night but second night was terrible. The guest next door were having party with very loud music and laughing and it started after 12am. We called concierge and security went to their room politely ask them to stop/reduce the volume. Unfortunately they continued the party after security left. Our moment of truth was during check out when the staff apologized so many times for the incident. Honestly we did not blame the hotel. It’s the guest attitude which was so selfish. Other than that we had a great experience. The hospitality was beyond our expectation. You guys really deliver the service with heart. Keep it up!”
— Ssryna Hadi
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