“Warning: not a real Relais and Chateaux experience. Expect 2-3 star level service and amenities. Way overpriced. A tarnish on the relais and chateaux brand. Minibar area had a lot of spilled coffee on it. Kettle had brown water in it. Some requests we made beforehand were misinterpreted and not done. Only gave towels for 2 adults when we asked for 3. Took us to request four times to four different people to clean or replace the electric kettle in the room. Second kettle was still dirty. When I asked again and complained, the man at the front desk (Mond) finished my sentence for me in a condescending and mocking way, “… so your upset with the level of service globally and dissatisfied with the staff?…” then just smiled at me and said “… this just happens sometimes...” Staff very unprofessional and seemed to be upset about getting up to help. Service is way below other relais and chateaux stays. Beware. Much better options in the area.”

“Hotel is centrally located. I had an executive suit. The bathroom is very small and extremely bad illuminated ( lighting should be revised) when you open the door of changing room and bathroom there is no space left in these rooms. During 3 nights stay hotel put only one small bottle water! This is very unusual for a hotel of this category. Quality price ratio is bad.”