“The overall hotel had a modern feel but doesn't seem as if it is maintained very well. Very dingy. The room was somewhat dirty as well. The location from the French Quarter was good and the front desk staff was pleasant, but the location is all that this hotel really has going for itself. As soon as I walked in the room, the bathroom sink faucet was coming loose and looked like it was about to fall off. We had to call and get it fixed for fear that they would blame us for the damage. The glass on the inside of the shower was filthy and the headboard on the bed was also dirty. I requested to have my room cleaned, which you have to call before 10 a.m. for same-day cleaning, which is something I really wasn't too fond of. Then, when I called to schedule a cleaning for the following day, when the day came, no one ever came to clean my room, which I was really looking forward to given the somewhat filthy conditions the room started off in. Yet, someone knocked on my door with the cleaning cart and only handed me 4 wash clothes. I was really confused and inquired about someone actually coming to clean the room and they responded that they were not with the cleaning crew. At that point, I asked if he could just stand there and hand me the cleaning products off the cart so I can spray down some things in the room, clean up some and give the spray bottles back in two minutes. He agreed. For the price, I could have stayed elsewhere in the French Quarter with better service.”

“The was nice but they could not accommodate additional pillows and the TV did not work unless you stood directly to the left of it. We were told there was nothing that could be done and they were sold out. We were promised a refund of parking for the inconvenience but then they randomly found us another room. The new room was worse because of the running toilet all night and the shower was not clean. We had to stand on a towel to shower and feel secure. The morning manager was helpful and ended up reimbursing us for the 1 night stay as we were in need of a good night's rest after driving over six hours and had 6 more to go to reach our destination. The parking was weird because they valet and you have to leave your car in the street for someone to pick it up. We stayed with the car to ensure it did not get hit. Room for improvement. It was close to Bourbon St.”