Hilton Chicago
720 South Michigan Avenue, Near Grant Park, Chicago, IL 60605, United States
Rating
4.2
Travelers Choice
2021
Price Level
$$$
房间
1544
Pets
Yes
28
May
Hilton Chicago, Chicago
Price & Availability
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Overall
Excellent
4.2
1841 reviews
5
2560
4
1992
3
1168
2
555
1
320
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.6
Amenities 4.2
Condition 4.2
Recomendation 80.3%
“Nice location, busy hotel. Great staff. Historic and has been featured in many movies. Hilton has always been our favorite chain of hotels and 90% of our stays are at Hilton. They have a standard of doing things and cleanliness that exceeds expectations. Except for this Hotel. #1 - after walking throughout the the city, you come to a room where slippers are no longer offered to guests. Front desk person has informed us that slippers are no longer offered to guest. I have been to Hilton in Fiji where slippers were provided but i didn't need to use them. But again their flooring was not old carpet that is filled with dirt and bacteria from guests shoes after walking throughout the city.#2 - Gross: My wife, after the third day, noticed that their bed cover sheet does not have a duvet. When inquiring about this matter, we were informed that they were out of duvets but they can try to figure something out. Bit too late since we will be leaving a day later and whatever we would have caught from the previous guests, is already caught.I understand when hotels are cutting back on costs and trying to save money, and i am not saying that this is the reason in this case, but aren't these basic standards of cleanliness!!Next time i visit Chicago, i will call and inquire ahead of time if this Hotel has changed its' policy on such matters before i book another stay.”
— Tk
“Bom hoje é dia de pegar pokémon lendário”
— Kawan Lopes
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