Experience Luxurious Comfort at Doubletree by Hilton Hotel and Spa in Chester

Sarah D

Apr 12, 2023

5

We stayed in the Deluxe Room with King Bed, it was beautiful and spacious. The bed was super comfortable, the shower could have been a bit stronger in terms of water pressure, but everything else in the room was perfect. The staff were friendly and welcoming. The gym was very well equipped. Breakfast had a good selection of hot and cold foods. The restaurant and garden was bright and spacious. All in all, I would highly recommend this hotel and we look forward to returning.

Lucy Willder

Mar 11, 2023

4

My mum and I visited the hotel as part of a Spa Package, which was £250 for room for one night, 25 minute spa treatment each, 3 course meal and breakfast. The staff on reception were friendly when they greeted us and provide a welcome cookie, which was really nice. The spa and gym were really nice with good size pool (although a little on the cold side) and Jacuzzi. The spa treatments were really good. I had the back, shoulder and neck massage which was very intensive. In the evening we drank cocktails in the bar and the strawberry daiquiri was perfectly delicious. We then ate in the restaurant, which was little disappointing except for the sticky toffee pudding. Overall we had a nice break.

Dominic Mcdermott

Feb 17, 2023

5

I recently stayed here with my partner to celebrate my birthday. We had a very smooth check in and the cookies were very much appreciated! We had a party in the abbey suite Saturday night which was fantastic! The events staff in the evening were very attentive and nothing was too much trouble. We used the spa facilities the following day which was very relaxing and the perfect way to end a great weekend. Thank you to everyone at the DoubleTree Chester.

Tim Youd

Dec 11, 2022

4

Was here for a wedding and in itself it's a lovely venue. Stayed in a nice modern room. Breakfast is good with plenty on offer. The downside is that staff need more training.. When we ordered a whisky we got a gin and when we ordered a raspberry gin we got a raspberry vodka.. Prices were high too!

Ann Ingham

Oct 12, 2022

5

Lovely clean hotel. Very spacious not cluttered. Light and airy. To say its a large hotel, hosting a wedding on the weekend we were there, did not feel overrun with people. Food was lovely and reasonable except breakfast, I think nearly £18 for a breakfast is a bit steep!!! Spa was lovely and relaxing. Room was clean and simple. Bed was comfy but could do with a couple more harder pillows but I could have asked at reception. Staff were knowledgeable and friendly Only downside was the bar on Friday evening, it was busy and definitely need more staff behind the bar took far to long to get served.

aminetted

Lovely place

5

Stayed here a month ago totally forgot to leave a review. It was a fantastic stay and the spa looks fabulous! Food was amazing and staff are helpful! 100% will recommend this place as itâs a hidden...

Emma I

Lovely and welcoming staff

5

We took my mother and father in law to celebrate 70th birthday. The hotel had all we needed for a comfortable stay. Ground floor room for our parents and a large suite at a reasonable price for us...

Ee4329

Lovely stay

5

The staff here cannot be faulted, and the younger girl who checked us in was a credit to the business, and went out of her way to ensure we had everything we needed. The room was a very good size...

robbo949494

Flawless as usual

5

A one-nighter at the start of the week. As usual, a very warm and welcoming reception and a beautiful room. Tip: if youâre a regular guest at Hilton hotels, join the (free) Hilton Honors scheme as...

chloey261

Lovely but a few issues

3

Recently stayed for my partners birthday treat. The room and facilities were very clean and as expected. The room how ever was cold heating not adequate to heat the room, no bath robes or little...

L327PBpeterl

Donât go to a Christmas do there

1

We went for a Christmas dinner at a big event. The food was terrible, all dry and of a really unacceptable standard. The beer and wine were very expensive with only 2 bar staff, causing big queues...

lindahV9652NH

High functioning Autism- Staff were exceptional accommodating professional and kind .

5

Stayed many a time here - the staff are exceptional as always I just wish everyone had their understanding and kindness - The lady who booked us in I wish I could remember her name was so kind...

Sarah T

Standard hotel

3

Hotel is fine for a one night stay if you are out and about, however very expensive for what it was. Our expectations were definitely not met and the photos on the website misold the room to us. You...

kiabl

Spa weekend for my birthday

5

Me and 2 of my friends stayed at this hotel for my birthday. Nothing was too much to ask for. We had dietary requirements of gluten free and vegan and the hotel found great options. The spa...

Richard B

Some good facilities and rooms, has more potential to be even better

4

Reception welcome was unremarkable, given a nicely laid out room in the corner of the hotel a family deluxe room. Good size with nice features but needed a heater as against the external wall and...

jeremy_hartigan

No great

3

I have never stayed in this hotel so this review is a testament about the restaurant rather than hotel Evie and three of our children had a Sunday meal here recently Unfortunately the food...

chl0e2324

Chester double tree

3

Staff are lovely and friendly. However room wasnât cleaned properly bathroom was covered in hair. It was all over the bath, sink and towels. Also bed sheets were stained. Room service is also very...

Doubletree by Hilton Hotel and Spa, Chester

Doubletree by Hilton Hotel and Spa

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