Hard Rock Hotel Orlando
5800 Universal Boulevard, Near Universal Studios Florida, Orlando, FL 32819, United States
Classificação
4.5
Travelers Choice
2021
Nível de Preço
$$$$
Quartos
650
Animais de estimação
Sim
desde $ 4,963.01
18
May
Hard Rock Hotel Orlando, Orlando
Hard Rock Hotel Orlando
Situado no Universal Orlando® Resort, sinta-se como realeza do rock ‘n' rol, com o impecável alojamento, entretenimento, e serviço pessoal digno de uma celebridade da “lista A”. O hotel conta com piscina com praia de areia que mergulha todos em som, não só em água, verdadeira memorabilia, e mais. Os hóspedes podem desfrutar de um exclusivo pacote de benefícios dos parque temáticos, incluindo acesso ilimitado às atrações, com o Universal ExpressSM Unlimited GRÁTIS, que permite PRIORIDADE NAS FILAS em ambos parques temáticos.
Preço e Disponibilidade
Selecione o seu quarto
Standard 2 Queen Room (Pool View) ·
Room Only 5 · 2 Queen
Não Reembolsável
Standard Room (Pool View) ·
Apenas Quarto
Isenção de responsabilidade: a imagem mostrada é apenas para fins ilustrativos e pode não representar o quarto de hotel. O layout do quarto, móveis, comodidades e vista podem variar dependendo da disponibilidade e localização do hotel.
Geral
Maravilhoso
4.5
989 criticas
5
6898
4
2660
3
1014
2
482
1
310
Avaliação de Clientes
Localização 5
Limpeza 4.5
Conforto 4.5
Vizinhança 4.8
Facilidades 4.5
Condição 4.5
Recomendação 88%
“As much as I wanted to enjoy my stay at the Hard Rock this past weekend, I could not have been more disappointed with my experience. We arrived at the hotel at 9 pm on Thursday after a long flight and 4 hour drive. When we went to check in, we were told our room was not yet ready. We were confused since check-in is supposed to be at 4pm. The front desk did not give us any reason for the delay, and we had to wait until 10 pm until our room was ready. After waiting over an hour, we had to spend an additional 15 minutes finding our room, as we were placed in a room on the first floor (below the lobby), which way out in a dark corner of the hotel and had view of a large bush blocking any sunlight during the day (a "garden view" room). The room had a musty smell and it did not look like anyone had recently entered it, let alone cleaned it. The next day, we got back to our room around 6 pm from the parks ready to relax, and walked in on a housekeeper making personal calls from our room phone about another guest. The room was not clean, and we had to ask for towels several times before getting any. After our third night, we requested late check out at noon instead of 11am. We were told that we could not check out late as the hotel was fully booked (which is understandable if our room was actually ready on time and not six hours later. For close to $500/night, your money would be much better spent at any other hotel at Orlando.”
— Anita Datta
“I am always bringing the family up to Orlando, always staying somewhere onsite (Universal). Very happy with how well the customer service at check in was. For the amount of money spent I was not thrilled with a dirty room. Dirt caked on the counters and floors, looked like food particles left on the floor. Very dusty. Shower head falling apart. Worse part was we had ants all over the room. In the bathroom and on the night stand. The day we left I found them all over by the TV. I took a few pics and videos, hopefully someone gets them and gets it taken care of. My next trip I don’t believe I will be staying there. Not worth the amount of money.”
— Joe DeCola
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