Phone Number 6167777
Rixos Borovoe
Schuchye Lake South Eastern, On a lake, Nursultan / Astana, 021700, Kazakhstan
Rating
4.5
Price Level
$$
Rooms
200
Pets
No
from $ 2,020.42
30
Jun

Rixos Borovoe, Nursultan / Astana

Rixos Borovoe

Surrounded by the pine trees of the Borovoe National Park and located on Shchuchye Lake, a stay at Rixos Borovoe feels like heaven. At the heart of nature in this breathtakingly beautiful region, the air scented with pine is clean and fresh. The lake provides a stunning backdrop for many of the activities that take place at Rixos Borovoe, including fishing and open-air yoga.

Rixos Borovoe

Price & Availability

Select your room

Room

Deluxe King Room (Forest View) ·

Bed & Breakfast · King
Total
$ 2,020.43
Rixos Borovoe

Deluxe Room, 1 King Bed, View (Forest View) ·

Bed & Breakfast · 1 King Bed
Total
$ 2,136.10
Room

Deluxe Twin Room (Lake View) ·

Bed & Breakfast · Twin
Total
$ 2,183.91
Room

Deluxe King Room (Lake View) ·

Bed & Breakfast · King
Total
$ 2,183.91
Room

Deluxe King Room (Forest View) ·

Full Board · King
Total
$ 2,821.58
Rixos Borovoe

Junior Suite (Forest View) ·

Bed & Breakfast
Total
$ 2,837.93
Rixos Borovoe

Deluxe Room, 1 King Bed, View (Forest View) ·

Full Board · 1 King Bed
Total
$ 2,983.15
Room

Deluxe Twin Room (Lake View) ·

Full Board · Twin
Total
$ 2,985.08
Room

Deluxe King Room (Lake View) ·

Full Board · King
Total
$ 2,985.08
Rixos Borovoe

Junior Suite (Lake View) ·

Bed & Breakfast
Total
$ 3,083.18
Rixos Borovoe

Junior Suite (Forest View) ·

Full Board
Total
$ 3,639.09
Rixos Borovoe

Junior Suite (Lake View) ·

Full Board
Total
$ 3,884.34
Rixos Borovoe

Presidential Suite ·

Bed & Breakfast
Total
$ 4,472.94
Rixos Borovoe

Presidential Suite ·

Full Board
Total
$ 5,274.10

Overall

Wonderful
4.5
35 reviews
5
123
4
58
3
27
2
13
1
19

Customers Review

Location 4
Cleanliness 4.6
Comfort 4.8
Neighborhood 4.3
Amenities 4.3
Condition 4.7
Recomendation 100%
“Todo está bien, pero... No llega a 5))) ¿Por qué la calificación es 3 (todo se suma por las pequeñas cosas que dejan un regusto desagradable): - Cambio de sábanas en la habitación una vez por semana de estancia - durante la limpieza de la habitación no reportar agua - sacaron vasos sucios de la habitación, pero no trajeron vasos limpios - al reemplazar 2 albornoces, quedó 1 albornoz limpio en la habitación - cocina muy modesta en todos los restaurantes (platos mediocres, sin delicias gastronómicas) - en el territorio del hotel, excepto caminar, no hay nada que hacer, especialmente para los niños (a excepción de la habitación de los niños).Todo lo demás es bueno. ¿Volveré? Tal vez si la gerencia reconsidera la política comercial;)”
— Михаил Н
“3 rooms with 3 extra bed were prepaid. On the day of arrival decided to remove 1 extra bed, as there was no need anymore. Talked to Reception and agreed that the difference can be used as a deposit for extras. However on the day of departure 31.08.20 Aigerim answered that the amount is already refunded and she doesn't see third extra bed in the billing. After small calculation I can see that nothing was refunded back. Super nice front desk agent is insisting that it "supposed to be", even with the fact that she can't provide Credit Card sleep of refund. At the end Aigerim concluded that the amount will be refunded but only tomorrow, because the finance department is closed on holiday. Why we can't refund it now - I have the CC slip with the code, you have CC machine??? ...mystery Final dialog with the reception agent convinced me to avoid this hotel forever: -will I get point for this stay? -I don't know -what does it mean? -it is suppose to be added after check-out. -can't you check if my loyalty card number is attached? -yoh didn't ask if it is attached. You asked if the points will be received.The whole conversation the agent showed how she is tired of people surrounding her.I didn't ask to pretend that anybody is happy to welcome a guest in this hotel. But there is no welcome amenities for loyal Accor member. No smiles.My membership number 308103 1 2702630D M. And I am waiting for a feedback. If the amount will not be refunded by 04.09.20 - I am going to waste my time and go to the court”
— Elmira Kozhumratova

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