Tivoli Avenida Liberdade Lisboa
Avenida Liberdade 185, Near National Museum of Natural History, Lisbon, NA 1269-050, Portugal
Rating
4.4
Travelers Choice
2021
Price Level
$$$
Rooms
285
Pets
Yes
18
May
Tivoli Avenida Liberdade Lisboa, Lisbon
Tivoli Avenida Liberdade Lisboa
Price & Availability
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Overall
Excellent
4.4
970 reviews
5
669
4
203
3
62
2
25
1
22
Customers Review
Value 4.2
Location 4.6
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.7
Amenities 4.7
Condition 4.4
Recomendation 86.9%
“The hotel itself is fine but certain staff members were extremely rude to us. One of the receptionists was very rude and condescending specially when we asked for face masks even though in the hotel digital system it was written that we could ask for face masks. Instead of being polite she told us we can’t have two masks “because it’s a courtesy okay” and when we asked for an extra water bottle she said we need to wait till 6 PM even though we had asked her at 10:30 AM. She clearly doesn’t belong to the hospitality sector because her other colleagues were courteous to us. Even our waiter at the breakfast table was very unpleasant and didn’t really care to even listen to the order before running away and as a result we didn’t enjoy the breakfast at all. The whole vibe of the hotel was pretty negative. The concierge however was very helpful and she explained everything very well and helped us plan our sightseeing activities and suggested great restaurants and bars for us. But overall we don’t recommend this hotel at all because apart from the location there isn’t anything that makes this hotel stand apart.”
— Anmil Vijay
“Depois do acesso negado á subida do sky bar, optamos por uma visita ao Lobby bar. Onde tudo correu muito bem, há exceção do empregado de Bar chamado Flávio : foi perfeito. Tanto na sugestão de bebidas, como na empatia que cresceu entre todos os que estavam comigo na mesa. Seremos clientes assíduos apartir de hoje. Obrigado a toda a equipa.”
— Tânia Filipa
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