This hotel was perfect for me and my kiddos! Great room layout/size, good variety of breakfast, decent size pool & hot tub, and extra nice staff. Note--only hotel in our experience that breakfast is well stocked!! Places ALWAYS run out near end of breakfast time. Both weekend mornings were well stocked and was perfect for my hungry teens! Will stay here again.

This hotel was fine..honestly great breakfast. The rooms are huge. It's just probably in need of a renovation soon.

My wife and I stayed here for two nights for my eye surgery. Staff was super helpful and understanding. Rooms were great, and much more spacious than I expected. I would totally stay here again for business or for fun.

Hotel was ok. Breakfast decent. We had a late flight out Sunday eve. I asked for a later checkout Sunday around 5am as we left for a hockey game. The guy at the desk said no problem, 3pm is fine because they had so many rooms to clean they would never need to get to them all. By 12, cleaning was harassing us. Then Jean called and was super rude. Wanted us out and said the guy never wrote that down. Acted like I was not honest. So we just left and went to sit at the airport for 6 hours.

I stayed with my girlfriend here recently most to all of the staff are pretty great pretty awesome actually!! But before we made reservations we made sure to call and ask if they had Netflix and internet tv the lady said they did. We went in shortly after. Once we got to our room and tried setting up Netflix it kept saying error I called down after we retried many times and the lady said they’ve been having reports all day and the shift before her told her they have someone working on it should be back running in a couple hours. Great!! Well we wake up still not working i call down and I ask if it’s fixed yet this new lady said she hasn’t heard anything about this complaint from anyone it’s not in the books and no one has been called but that she will call someone and work on it. Then we spoke to tech because they gave us a number to help get enhanced WiFi cause there links weren’t working either, tech even said they still haven’t heard anything about the internet tv. Very frustrating when we asked an hour before we made the reservations about having internet tv that’s the whole reason we picked this one them saying yes they do just to find out it wasn’t working and they knew about that. Then in the morning my wife ran down to get us breakfast she asked the early morning shift lady if she could use a tray or anything because she was carrying a lot of stuff for the both of us to wake me up to a good meal, the lady gave her some dumb excuses why she couldn’t then as soon as she went back to try and carry it the breakfast guy came running with a tray and helped me out and was so sweet so clearly the morning person just didn’t care or was just being lazy or both, she looked right at me when I had the tray with not such a nice face. So for the three/four nights there was no tv which was really frustrating and no one comped anything which isn’t the biggest deal but still we had nothing to do the whole reason we went there was for that and they said yes while knowing it wasn’t working and weren’t speaking with one another about it or just didn’t wanna try and fix it. Our next door room neighbor was even telling us how frustrated and bored he was with it and seemed like no one cared. Over all the rooms are pretty good the staff was very nice and helpful except for a couple of times as explain it was good but the tv thing just really weighed it all down… hope it’s fixed now for others.

Our stay here was great! The room was much bigger than we had expected, with 2 queen beds, a pull out couch, a kitchen, a large bathroom and a vanity. The service was outstanding, and the fresh...

When I checked in the agent, Mike, asked "what are you doing here?" I said,"excuse me?" As a well traveled American I am usually greeted with what brought you to town? Or a myriad of other friendly...

I stayed at this hotel on Oct 5 and 6 this year. I have stayed here before and found it to be a comfortable hotel with clean rooms and good overall service, thus the reason I booked it again this...

The staff – I can’t say enough about the staff at the Springhill Suites, Minneapolis West/St Louis Park. Donita, Brenda, Jeannie, Quincy, Anthony & Steve – to name a few - went above and beyond...

I own a travel agency and do NOT stay here. No shuttle as advertised. They clearly have no employee to drive the shuttle. Breakfast very poor with COVID restriction and it's not clean. They...

Best customer service. Best guest relations I have encountered yet in this state. Very accommodated atmosphere and very flexible and understanding during a time of the world being in shambles...