Experience Luxury and Comfort at the NH Madrid Alonso Martínez Hotel

Andrea Alcántara

Jun 01, 2022

5

Ameeeee este hotel! La ubicación es fantástica! Súper cerca a serrano y a las tiendas y además caminando como 15 min a chueca y la gran vía! Las camas están increíbles súper cómodas, un black out perfecto para hacer una siesta en medio día y el personal súper amables. Mi habitación tenía balcón con vista muy hermosos!y Volvería de todas maneras

Susana Aboitiz

May 18, 2022

5

Muy bien ubicado, especial mención al buffet del desayuno, buenísimo, mucha variedad y una atención excelente por parte de Pili. Gracias!

Christian Conesa

May 11, 2022

5

Hotel muy confortable y con una ubicación excelente. Atención del personal inigualable, especialmente las chicas del desayuno. Muchas gracias Hasta la próxima

Maria Jose Martinez

May 01, 2022

5

Habitación comoda y sin ruidos con vistas a la calle principal. Desayunos variados y muy bien atendidos por chicas profesionales y agradables. Gracias a todo el personal del hotel y especialmente a Miguel Angel por hacer de nuevo muy grata nuestra estancia en Madrid

David Meana

May 01, 2022

3

Hotel con buena situación en Madrid. Las habitaciones son pequeñas y el baño especialmente antiguo (no le vendría mal una renovación). Al irnos a dormir tuvimos que desconectar el minibar ya que hacia tanto ruido que nos impedía conciliar el sueño. En el check out se me pasó el pago por duplicado. Es algo que entiendo que puede pasar y no me generó ningún inconveniente, pero acordé con el empleado de recepción que se me confirmaría por correo electrónico una vez la devolución fuese hecha. No recibí ninguna confirmación y tuve que tomar la iniciativa de contactar con el hotel para confirmar que se había realizado

Marcin Lelek

Apr 07, 2022

3

I spent 3 nights in this hotel. Starting with strong sides: - very good location, very close to the metro station - friendly stuff - good breakfast Weak sides: - the hotel is quite old and you can see this in the rooms, especially bathroom should be refreshed (see pictures) - rooms (at least half of them) have windows only to the backyard, and you can feel as claustrophobic... - it is very loud, neither walls nor doors are soundproof so you can hear any single voice (including phone ringing from the other room), when someone is going through corridor you can hear it well - this is especially annoying when you try to sleep, the bed is next to the corridor wall and doors (see the pictures) - there is construction done next.to the hotel, with heavy noise, so there is no possibility to take a nap during the day TL;DR Good location, nice breakfasts, old rooms, lot of noises

Gerardo Senovilla

Apr 01, 2022

2

Solo hay 2 tipos de habitaciones: 1) pequeñas o 2) ruidosas. Imposible acertar. Estándares muy muy por debajo de cualquier NH. Le salva que es barato.

Alin M

Mar 28, 2022

1

The main issue is that the building is old and not sound proofed. The first night we got room 312, which was close to construction work that started at 7:00 AM and made it impossible to talk, let alone sleep. It is a huge red flag if you give rooms to your clients where you cannot sleep. We changed the room to 301, which was near another construction site on the main street. This was a bit better, but still couldn't sleep later than 8 - 8:30AM because of corridor noise. There were other smaller issues like poor wifi, bad room service (not replenishing cutlery / paper cups), and not very welcoming reception staff. A shame, because other NH hotels where we've stayed (Gran Hotel Zaragoza, Gaddi Firenze) provided a perfect experience overall. I guess if you're on a business trip or like to wake up at 8:00 AM this is a good choice, but for holidays it's quite bad.

Jose Manuel Oliveira

Feb 24, 2022

2

Bad room, little, with one window just to a wall of other buildings. Air conditioner have a not nice smell, I suppose to have contracted a orofaringite infection in this room, I am not sure about the condition of the filters of the Air-conditioned. For me was well located but it is not good enough for the price and poor quality and conditions. The level equivalent could be a Pension 3 star

Andrea De la Rica

Feb 01, 2022

5

El hotel está situado en una zona muy bien situada. Las habitaciones eran acogedoras y el servicio de limpieza fantástico. No puedo poner pegas ya que nos hicieron la estancia fácil y muy agradable

Beatriz Villaverde Piñeiro

Feb 01, 2022

5

La localización es inmejorable y las habitaciones son amplias y muy cómodas. Rosa, de la cafetería y Paz, que hacía que nuestra habitación estuviera perfecta todos los días hacen que la estancia sea el doble de agradable. Volveremos seguro!

Jorge Feteira

Jan 06, 2022

5

Hotel calmo, bem localizado quer do centro Madrid que de local para jantar

Karina Passos

Jan 06, 2022

2

Nãotem ar condicionado no quarto! Inadmissívelpara mim. Mesmo com o tempo frio láfora, o quarto super quente!

Ana Rita Santos

Jan 06, 2022

5

Bem localizado, decorado com gosto, quartos confortáveis e com todas as comodidades de um 4 estrelas . Pessoal simpático e cordial. Estadia de 2 noites 5 estrelas com pequeno-almoco top!

Luis Plaja

Dec 30, 2021

1

Una vergüenza lo que me hicieron los de reserved y recepción; Hago una reserva para un regalo, y me piden autorización de la targeta que se les mando y luego cuando llega la persona le cobran... haciendo me quedar fatal ya que era un regalo Un vergüenza que un hotel así no tengo un protocolo de reservas serio y en orden.... pagos un 30% reservado directo con el hotel que con booking t luego le hacen esto marranada

David Martin

Dec 06, 2021

5

Un servicio muy bueno. Localizado junto a la plaza de Alonso Martínez, en el centro de Madrid.

Marccello

Dec 06, 2021

5

La estancia perfecta en Madrid, el personal es muy eficiente y amable, la habitacion en la esquina muy espaciosa y limpia, baño amplio muy ventilado, con ducha y bidet. Y muy tranquilo para dormir bien. Con ganas de volver!!

Raffaele b.

Dec 06, 2021

5

La habitación que hemos reservado es maravillosa, la cama es comoda y el baño es muy grande (la ducha es preciosa). La habitación es bonita y la limpieza de esa es más que suficiente!

Haris Saleem

Nov 13, 2021

4

Great location. The rooms are well equipped and cleaning staff does a great job. It's a modernized old building so the elevator is quite small but clean and feels like new. Wifi is not great, but works. Note that some rooms might not get much sunlight as the window opens facing a wall.

Soledad CS

Nov 06, 2021

4

Muy bien. Genial todo. Muy amables y mucha independencia. NH nunca falla

Rubén

Nov 06, 2021

5

Me encanta el trato al cliente es muy bueno, tiene gimnasio estáen el centro, la habitaciónun poco pequeñay no da al.exterior pero quitando ese pequeño detalle,.volveréa repetir

Catarina Moutinho

Oct 06, 2021

4

Hotel pequeno com bom buffet de pequeno almoço. O quarto que nos foi destinado bastante antigo a precisar de remodelação.

JR Castaneda

Sep 29, 2021

2

Not up to par. Plenty of better options.

Mary Castañeda

Sep 27, 2021

1

We where coming from a long flight and the receptionist was kind enough to let us occupy the room early in the morning. However, our stay was supposed to be four nights now, and 6 more later in the month. We have stayed at different NH hotels in Spain. Never, ever, we have seen so much decay, dirt, discomfort as with this hotel. We pay for the one night and rushed out in less than 30 minutes. You do not deserve the one star. Beds are horrible.

E G

Aug 06, 2021

5

Increíble el buen trato del personal. Muy limpio y en precios, accesible para estar tan cerca de museos y tiendas. Yo visité caminando el museo del Romanticismo y el de Sorolla. Además, caminé hasta el km 0 (El centro de Madrid). Excelente ubicación.

Manuel Jalon Ortiz

Jul 06, 2021

5

Estuvo genial. Las habitaciones son amplias y acogedoras. El desayuno consistía en un bufet asistido que la verdad es que estaba muy bueno. En general, muy recomendable para cualquiera que quiera ir de visita a la ciudad, pero sobre todo para el que necesite ir por motivos de trabajo (o de oposición, como fue mi caso), dado que está en pleno centro de Madrid.

Palomino Fino

Jun 15, 2021

1

Very small rooms. No parking. Family unfriendly, car unfriendly.

Mladen Kakuca

Apr 16, 2021

4

Although being there on night only, great location, nice room, super clean and comfortable. Great reception service and staff. Love it

Francisco Completo

Jan 06, 2021

3

Localização e simpatia do staff

Denis Figueiredo Floriano

Jan 06, 2021

3

Lugar velho. Atendimento mediano.

Mario Leite

Jan 06, 2021

5

Fantastico Hotel com pessoal muito atencioso.

Pedro LB

Jan 06, 2021

4

O melhor foi a simpatia dos empregados da recepção, sempre muito atenciosos e disponíveis. O quarto era bom mas a vista era virado para uma janela. Ginásio pequeno mas limpo, bem cuidado e suficiente. Bom pequeno-almoço. Bem localizado

João Carlos Santos Lopes

Jan 06, 2021

4

If at the reception was just Belén and Rafael the service would be 5 Starts.If you will stay at this hotel be lucky to have Belén or Rafael at the reception. They are amazing and they will treat you special. We stayed 9 nights and when we had to ask things they were always happy to help...The breakfast was good and the people at the breakfast are always kind and friendly.

Thial

Jan 06, 2021

3

Stayed at the hotel when there was no buffet due to corona, very understandable but this was a bit underwhelming at first. If I didn’t ask i would have gotten the 3 pastries + yoghurt and OJ only. They took good care of hygiene which was much appreciated but the beds were a bit hard.

Aliya Rysbek

Jun 01, 2019

5

Very friendly and professional staff. The breakfast was ok. The rooms are neat, clean. Despite being in the central part the district isn't noisy at all. The hotel is near the 10th metro line's stop, which is very convenient, such districts as La Latina are just several stops away (you can even walk for like half an hour).

Matt Carmody

Jan 06, 2018

5

Small room but great rate for the location. Friendly staff. And that breakfast is best around for hotel breakfast. Absolutely amazing. The way the lights are in the rooms are a little odd. Their toiletries that they supply are plentiful and even had a shoe horn which was a nice touch after forgetting mine. Great place to stay

Helena Sofia D

very friendly

4

Hotel well located and very friendly. Very good breakfast with a very nice service. The reception works very well, with a fast and efficient service. Some rooms, interiors, are very hot and it is not...

Josemike

Unbelievable Generosity and Comfort

5

My husband and I stayed in this hotel for 3 nights, and we were delighted. Our room was on the 6th floor and our daughter had hers on the first floor. Ours was a Junior Suite, the largest in the...

RG_globetrotter

Good hotel!

4

This is a good hotel and location is just perfect. You can find good restaurants around. And the breakfast they serve is very good. However, it would be much better if they serve complementary water...

asanzalvarez

Excellent location, great for single parents travelling with children

5

I was travelling solo with my 2 kids, and really appreciated the hotel staff help. Friendly receptionists that facilitated everything they could to make our stay a great experience. Most definetely...

AlbertLosAngeles

Very good hotel. I totally recommend it for a stay!

4

I really enjoyed my stay at the hotel. I can not really mention big negatives. In general the hotel is very good. First of all, I liked its location a lot. It is located in a cute ideally clean and...

mercef482

Pleasant but can be cleaned better

3

The floors in the 2 rooms I tried were in great need of thorough cleaning with water and soap (for this I requested a change of room). I was told this would be done but my new slippers had too much...

CSB_Caracas

Excellent location, half a block away from metro station

4

Room and bed were very comfortable. Bathroom was large and clean. The hotel is located in a nice area, safe and clean, with access to all you could need. The staff was professionally friendly. Good...

Avani Alonso Martínez Madrid Hotel, Madrid

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