Homewood Suites by Hilton Chicago Downtown
40 East Grand Avenue, Near Chicago Riverwalk, Chicago, IL 60611, United States
Rating
4.4
Travelers Choice
2021
Price Level
$$$
Rooms
233
Pets
Yes
from JPY 273,666.71
24
May
Homewood Suites by Hilton Chicago Downtown, Chicago
Price & Availability
Select your room
1 Bedroom Standard King Suite ·
Bed & Breakfast · King
Non Refundable
Standard King Suite (Accessible) ·
Bed & Breakfast · King
Non Refundable
Standard King Room (Accessible) ·
Bed & Breakfast · King
Non Refundable
Standard King Studio (City View) ·
Bed & Breakfast · King
Non Refundable
1 Bedroom Standard King Suite (City View) ·
Bed & Breakfast · King
Non Refundable
Standard King Suite ·
Bed & Breakfast · 1 King Bed
Non Refundable
Standard King Suite with Extra Bed (Accessible) ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Non Refundable
1 Bedroom Corner King Suite ·
Bed & Breakfast · King
Non Refundable
1 Bedroom Corner King Suite (City View) ·
Bed & Breakfast · King
Non Refundable
Standard King Studio Suite (City View) with Extra Bed ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Standard King Studio Suite ·
Bed & Breakfast · King
15% discount
Non Refundable
Standard King Suite (City View) with Extra Bed ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Standard King Suite (City View) with Extra Bed (Accessible) ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Premium King Suite (Accessible) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Corner King Suite (City View) with Extra Bed ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Standard King Studio Suite (City View) ·
Bed & Breakfast · King
15% discount
Non Refundable
1 King Bed - Accessible Suite ·
Bed & Breakfast
15% discount
Non Refundable
1 Bedroom Studio - 1 King Bed ·
Bed & Breakfast
15% discount
Non Refundable
1 Bedroom Suite - 1 King Bed ·
Bed & Breakfast
15% discount
Non Refundable
1 Bedroom Suite - 1 King Bed + Sofabed - Accessible ·
Bed & Breakfast
15% discount
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
934 reviews
5
1978
4
965
3
293
2
92
1
67
Customers Review
Location 5
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.7
Amenities 4.2
Condition 4.4
Recomendation 94%
“The good:
- The view from the room was great (corner room #2504) and it had separate living room and bedroom.
- Breakfast was included and standard but ended a bit early if you are a tourist (10AM).
- Location is good, right on Michigan avenue and 15 min walking distance to the river. I highly recommend the transportation pass (we got 7 day pass at the metro station). We used it a lot for bus and train rides around the city. Very convenient.
The bad:
- Service was bad - nothing happened on first request, you call for extra towels the receptionist says that it will be there in 15min, but nothing happens, you have to call at least 3 more times to get something (every time) or go get it yourself.
- You have to schedule room cleaning 48 hours in advance and even then they don’t do it and you have to argue about it and follow through until it is done.
- 3 elevators are not enough for breakfast rush time.
- Lobby is very small and unimpressive for such a big hotel.
- Design in general is bland and outdated. Shower faucet flew off the first time we wanted to shower, had to wait for plumber.”
— Yan Karasik
“The location was great with easy access to buses and subway. Breakfast included everyday, which could get crowded. Staff was very friendly and accommodating. Room was large and comfortable, except for the sofa bed. Sofa bed was extremely uncomfortable. But front desk immediately set up 4-5 soft blankets to help pad the mattress which made more bearable. They also let us check out other rooms for mire comfortable mattress.”
— Donna
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