Experience Home Away From Home at Homewood Suites by Hilton Hagerstown

Emerson T. Silva

Sep 22, 2022

5

Maravilhado, lugar aconchegante

Joanne Hill

Jul 22, 2022

2

Quando cheguei ao meu quarto, notei que TODAS as portas do armário estavam abertas. Olhou na cama tem percevejos visíveis na cama. Mudou de quarto imediatamente! Pergunte sobre a piscina porque está listada como piscina aberta. A recepção declarou "Piscina não aberta." Isso deve ser listado no site sem piscina.

Julie Moran

Jul 22, 2022

4

Five star accommodations, four-star value ... I was given a truly spacious, comfortable and well-stocked room (with one exception -- one tiny pair of shampoo / conditioner bottles, necessitating a trip to the lobby to get more).The hotel is conveniently located off I-81 and offered a decent breakfast and good front desk service.One sour note: While it didn't affect my one-night stay, room cleaning and servicing takes place every four days.At a total price exceeding $200 for a off-the-highway hotel, I would consider that a rather lousy value.

Noah Chauvin

Jul 22, 2022

5

hospedado aqui para uma parada noturna em uma longa viagem de carro. Hotel era muito bom! Era perto da estrada sem estar ao lado dela, então não havia ruídos da estrada. O hotel ficava perto de muitos restaurantes e lojas agradáveis. O hotel e os quartos eram muito limpos e atualizados. O quarto em que ficamos tinha 2 quartos e 2 banheiros, além de uma grande cozinha que foi maravilhoso para nós 3 que ficamos no quarto. Café-da-manhã tinha uma grande variedade de itens, no entanto, definitivamente recomendo que eles obtenham uma segunda máquina de waffles para ajudar com a espera. Além disso, eles também têm uma lavanderia para hóspedes, o que foi muito útil porque tínhamos muita roupa para lavar em nossa viagem. Eu recomendaria que eles instalassem mais máquinas de gelo em cada andar, o único que encontramos ficava no nível 1 do outro lado do hotel.

Noah Chauvin

Jul 22, 2022

5

Me alojé aquí para una parada de una noche en un viaje por carretera de larga distancia. ¡El hotel fue muy agradable! Estaba cerca de la autopista sin estar justo al lado, por lo que no había ruidos de la carretera. El hotel estaba cerca de muchos buenos restaurantes y tiendas. El hotel y las habitaciones estaban muy limpias y actualizadas. La habitación en la que nos alojamos tenía 2 dormitorios y 2 baños, además de una gran cocina que fue maravillosa para los 3 que nos quedamos en la habitación. El desayuno tenía una gran variedad de artículos, sin embargo, definitivamente recomendaría que obtengan una segunda máquina para hacer gofres para ayudar con la espera. Como ventaja, también tienen una lavandería para huéspedes que fue muy útil porque teníamos mucha ropa que lavar de nuestro viaje. Recomendaría que instalaran más máquinas de hielo en cada piso también, la única que pudimos encontrar fue en el nivel 1 al otro lado del hotel.

Julie Moran

Jul 22, 2022

4

Five star accommodations, four-star value ... I was given a truly spacious, comfortable and well-stocked room (with one exception -- one tiny pair of shampoo / conditioner bottles, necessitating a trip to the lobby to get more).The hotel is conveniently located off I-81 and offered a decent breakfast and good front desk service.One sour note: While it didn't affect my one-night stay, room cleaning and servicing takes place every four days.At a total price exceeding $200 for a off-the-highway hotel, I would consider that a rather lousy value.

Angela George

Jul 22, 2022

1

The staff accusedus of stealing because we asked for a roll of toilet paper from a cart with a house keeper there... she replied for us to take it. Also the manager (Stephanie) continuouslyhung up on me when trying to explain situation and when I asked for corporate number she refused to give it to me.

Noah Chauvin

Jul 16, 2022

5

Stayed here for an overnight stop on a long distance road trip. Hotel was very nice! It was close to the highway without being right beside it so there was no road noises. The hotel was close to many nice restaurants and shops. The hotel and rooms were very clean and updated. The room we stayed in had 2 bedrooms and 2 bathrooms, plus a great kitchen which was wonderful for the 3 of us that stayed in the room. Breakfast had a great assortment of items, however would definitely recommend that they get a second waffle maker to help with the wait. As a plus they also have a guest laundry which was really helpful because we had a lot of laundry to do from our trip. I would recommend that they install more ice makers on each floor as well, the only one we could find was on level 1 on the other side of the hotel.

Julie Moran

Jul 11, 2022

4

Five star accommodations, four-star value ... I was given a truly spacious, comfortable and well-stocked room (with one exception -- one tiny pair of shampoo / conditioner bottles, necessitating a trip to the lobby to get more). The hotel is conveniently located off I-81 and offered a decent breakfast and good front desk service. One sour note: While it didn't affect my one-night stay, room cleaning and servicing takes place every four days. At a total price exceeding $200 for a off-the-highway hotel, I would consider that a rather lousy value.

Joanne Hill

Jun 28, 2022

2

When I got to my room I noted ALL cabinet doors open. Looked on bed it has bed bugs visible on bed. Changed room immediately! Ask about pool because it is listed as open pool. Front desk stated "Pool not open." That should be listed in website no pool.

James redneck

Jun 22, 2022

5

Perto da rodovia. Quarto estava perfeitamente limpo. Ponta do chapéu para a equipe de limpeza. Mark estava trabalhando na mesa e foi ótimo. Levou seu tempo e foi além para me fazer sentir bem-vindo. Isso nunca aconteceu comigo antes, mas cerca de 20 minutos depois que eu fiz o check-in, ele me enviou uma mensagem perguntando sobre o quarto e eu estava satisfeito com isso. Agora isso é serviço. Espero que a gerência reconheça seus esforços e avance. Se você está procurando uma equipe limpa e amigável, definitivamente fique aqui.

James redneck

Jun 22, 2022

5

Cerca de la autopista. La habitación estaba perfectamente limpia. Punta del sombrero para el personal de limpieza. Mark estaba trabajando en el escritorio y fue genial. Se tomó su tiempo y fue más allá para hacerme sentir bienvenido. Esto nunca me había pasado antes, pero unos 20 minutos después de registrarme, me envió un mensaje preguntándome sobre la habitación y si estaba satisfecho con ella. Ahora eso es servicio. Esperemos que la gerencia reconozca sus esfuerzos y se intensifique. Si buscas un personal limpio y amable, definitivamente quédate aquí.

James redneck

Jun 04, 2022

5

Close to hiway. Room was perfectly cleaned. Tip of the hat to cleaning staff. Mark was working the desk and was great. Took his time and went beyond to make me feel welcome. This has never happened to me before but about 20 min after I checked in he messaged me asking about the room and was I satisfied with it. Now that's service. Hopefully management recognize his efforts and steps up. If your looking for clean and Friendly staff definitely stay here.

Rick T

May 22, 2022

3

Não ficou impressionado. O hotel estava bastante vazio, mas nos foi atribuído um quarto para deficientes físicos na extremidade que não era muito grande. Tínhamos reservado através do nosso portal de reservas captial e atribuído no check-in. Se o hotel estivesse mais ocupado, eu entenderia, mas era uma cidade fantasma. Além disso, eles realmente economizam em xampu e outras coisas e, se você ficar por um tempo prolongado, precisará ligar para a limpeza.É à direita da 81 e perto de um shopping, então isso é uma vantagem. O hotel era principalmente limpo. Não vi qualquer coisa de jantar de boas-vindas do gerente, mas o café da manhã era 4/5.

Rick T

May 22, 2022

3

No estaba impresionado. El hotel estaba bastante vacío, pero nos asignaron una habitación para discapacitados en el otro extremo que no era muy grande. Habíamos reservado a través de nuestro portal de reservas de captial ones y asignado al momento del check in en la habitación. Si el hotel hubiera estado más ocupado, lo entendería, pero era un pueblo fantasma. Además, realmente escatiman en champú y esas cosas, y si te quedas por un tiempo prolongado, debes llamar para que lo limpien.Está justo a la salida de la 81 y cerca de un centro comercial, por lo que es una ventaja. El hotel estaba mayormente limpio. No vi nada de la cena del gerente de bienvenida, pero el desayuno era un 4/5.

Rick T

May 12, 2022

3

Wasn't impressed. The hotel was fairly empty but we were assigned a handicap room at the far end that wasn't very big. We had booked via our captial ones booking portal an assigned at check in room. Had the hotel been more busy I'd understand but it was a ghost town. Also they really skimp on shampoo and stuff and if you stay for an extended time you have to call for cleaning. It is right off 81 and near a mall, so that's a plus. The hotel was mostly clean. Didn't see any welcome manager dinner thing but breakfast was a 4/5.

Armando Borja

Dec 22, 2021

4

Buen servicio y atencion

Nohemi Ramirez

Sep 22, 2018

4

Es un bonito Hotel ,muy limpias las habitaciones,y son amables al atender al cliente.

Rosa Ferrera

Sep 22, 2017

5

Bien bueno los servicio son excelentes los cuartos muy limpios

rm8589

Consistently meets expectations

4

This is our 4 or 5th stay here over the past three years, and it consistently meets all expectations for this brand of hotel. Rooms, amenities, and breakfast are what you would expect, and is a solid...

Explorer21829801866

Weekend Getaway

5

Wonderful hotel, wonderful staff and an overall grat experience. We will definitely be back to this hotel. We were treated like royalty by the staff at check-in as well as checkout. The breakfast...

Passenger54014795524

Great Hotel for Families

5

We have stayed at Homewood Suites in many different states and have found them to be a great place to stay with our kids. The rooms are very comfortable and spacious which we love considering our...

SpottedLove

Very accommodating

5

Stopped for one night on a road trip. Front desk was great. Room was very clean, beds great. 3 front desk attendants that were always cheerful when going in/out. Breakfast was more than...

TimS669

Great place for JFK 50 central.

5

Nice hotel with great accommodations. Centrally located for the event. Adequate space for packet pick up. Staff was very accommodating. Exercise room could be a little more complete. The...

sue330ntS

Restful

5

After ten hours on the road room for our dog to run and us to rest and shower (nice and hot). Enjoyed breakfast. Clean and comfortable mini suite. Plenty of options for food. Right off highway easily...

Homewood Suites by Hilton Hagerstown, Hagerstown

Homewood Suites by Hilton Hagerstown

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Homewood Suites by Hilton Hagerstown, Hagerstown

Homewood Suites by Hilton Hagerstown

Price & Availability

Travelers

Select your room

Standard King Studio ·

Standard Studio (Accessible) ·

Standard Suite (Accessible) ·

1 Bedroom Standard King Suite ·

Overall

Customers Review

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