Abba Hotel Balmoral
C/ Vía Augusta, 5, Near Casa Mila, Barcelona, 08006, Spain
Rating
4.2
Travelers Choice
2021
Price Level
$$
Rooms
103
Pets
No
09
May
Abba Hotel Balmoral, Barcelona
Abba Hotel Balmoral
Located in the heart of Barcelona.Is located next to the Pedrera, Diagonal, very close to Passeig de Gràcia and Rambla Catalunya. Free Wi-Fi connection, coffee–bar,restaurant, parking, business center, sauna, fitness center, wellness and solarium.
Price & Availability
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Overall
Excellent
4.2
383 reviews
5
356
4
418
3
136
2
47
1
36
Customers Review
Value 4.1
Location 4.3
Cleanliness 4.5
Comfort 4.1
Neighborhood 4.5
Amenities 4.2
Condition 4.2
Recomendation 92.6%
“I am so disappointed!! First, we came in and the room was steaming hot. We put the a/c on 15 c and still, nothing. The staff came in and said all the rooms are like that cause the hotel is facing the sun. Coming from a warm country myself I know it's not true. We packed ourselves and was ready to leave, you can't spend 4 days in Barcelona like that! All of a sudden they had a new room ready for us. The a/ was great.Second, they are very cheap on the shampoo/soap/body soap/conditioner. They didn't put enough and they didn't put new ones. We needed to ask every time!Third, I was looking forward to getting a massage, which is why I wanted this hotel! When I came to reception I was told to book after 3 pm, when I came back I was told spa isn't operating on Monday and that Tuesday is almost booked. Only slot available is at 19:30, I needed to pass because we already made dinner reservations.At the end of the day, service is at the minimum, they might be nice but it's not enough at this rate.”
— Hilla Paz Field
“Only just got here. Seems like a good location but the reception staff specifically need a major lesson in customer service. Rooms are well stocked if not a little small. Roof terrace is nice if not the best view.”
— Vishal Patel
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