Sofitel Marrakech Lounge & Spa
Rue Harroun Errachid, Near Menara Mall, Marrakech, 40000, Morocco
Rating
4.2
Price Level
$$$
Rooms
157
Pets
Yes
from
$ 2,465.14
20
Jan
Sofitel Marrakech Lounge & Spa, Marrakech
Sofitel Marrakech Lounge & Spa
The contemporary 5-star Sofitel Marrakech Lounge and Spa is a quiet, sumptuous space in the middle of a gorgeous garden overlooking the Atlas Mountains. Rejuvenate body and mind in this luxurious haven just steps from the Medina. Offering comfortable rooms and spacious suites, this beautiful property promises moments of relaxation in the outdoor pools, spa, fitness room, gourmet restaurants and bars
Price & Availability
Select your room
Doble Superior ·
Bed & Breakfast
Cancel free of charge before Wed, 15 Jan 2025
Junior Suite Cama King Size ·
Room Only
Non Refundable
Contemporary Junior Suite, 1 King-Size Bed, Terrace Or Balcony ·
Room Only
8% discount
Non Refundable
Junior Suite King Size Bed ·
Room Only
Non Refundable
Junior Suite, 1 King-Size Bed, View Of Hivernage ·
Room Only
8% discount
Non Refundable
Junior Suite Cama King Size ·
Bed & Breakfast
Non Refundable
Junior Suite Con Vistas ·
Room Only
Non Refundable
Atlas Junior Suite, 1 King-Size Bed Or Twin Beds, Pool/Atlas View, Balcony ·
Room Only
8% discount
Non Refundable
Junior Suite King Size Bed ·
Bed & Breakfast
Non Refundable
Contemporary Junior Suite, 1 King-Size Bed, Terrace Or Balcony ·
Bed & Breakfast
15% discount
Non Refundable
Junior Suite With Views ·
Room Only
Non Refundable
Junior Suite Con Vistas ·
Bed & Breakfast
Non Refundable
Suite Prestige ·
Room Only
Non Refundable
Junior Suite, 1 King-Size Bed, View Of Hivernage ·
Bed & Breakfast
8% discount
Non Refundable
Prestige Suite Agdal, 1 King-Size Bed, View Of Pool Or Atlas, Balcony ·
Room Only
8% discount
Non Refundable
Junior Suite With Views ·
Bed & Breakfast
Non Refundable
Suite Prestige ·
Bed & Breakfast
Non Refundable
Prestige Suite, King-Size Bed, View Of The Garden, Pool And Atlas Mountains ·
Room Only
8% discount
Non Refundable
Suite With Balcony With Views ·
Room Only
Non Refundable
Suite With Balcony With Views ·
Bed & Breakfast
Non Refundable
Suite Con Vistas ·
Room Only
Non Refundable
Suite With Views ·
Room Only
Non Refundable
Suite Con Vistas ·
Bed & Breakfast
Non Refundable
Suite With Views ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
494 reviews
5
2663
4
911
3
339
2
201
1
172
Customers Review
Value 4.3
Location 4.6
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.4
Amenities 4.3
Condition 4.2
Recomendation 80.4%
“We stayed at the Sofitel Hotel in Marrakech - the hotel is lovely and the amenities such as the swimming pool is a welcome break from the intense Moroccan heat of summer. My complaint with this hotel is the male staff that exhibit bizarre behaviour that is completely opposite to the female staff who are always professional, courteous, welcoming and helpful.
Several occasions when approaching the front desk to ask a direction or for a specific service such as car rentals availability etc. they keep you waiting while they are tapping away on their mobile phones and sharing a joke amongst each other. I saw one woman get upset as they made her wait so long. This happened us several times. There seems to be this attitude that they are too good for their jobs and find it beneath them to actually do the job they are paid to do. When you ask a question or disturb them, they get visibly annoyed and twice I had to ask a particular member of staff to help an elderly man with his bags and who was clearly was struggling.
In the dining room the same type of behaviour with the male staff refusing to answer questions or suddenly forgetting they spoke English when they previously had.
The final most disturbing part of this is mail - I gave them 4 postcards (with enough postage) over a matter of 3 days to post - none of these made it back to the UK. My friends at various times also gave postcards to post, none of these made it either, my wife before leaving handed over several postcards and none of them made it back. I believe they were throwing away the postcards and couldn’t be bothered to mail them such was their disdain for their guests.
To the hotel Sofitel corporate management - I strongly suggest you remove your reception staff and give the jobs to the women. They clearly do a much better job than their male counterparts.
I would not stay here again and in future when visiting Marrakech will stay elsewhere.”
— VMZ
“Quality is very unequal!!
Great rooms but very bad pool food, with even a single bruschetta for 20 Euros..!
Still great cocktails at the bar (not pool) and excellent food at L'Orangeraie restaurant.
Service is sometimes excellent and sometimes they just don't care about delivering but still ask you 20 times per minute if everything is fine.. which it is not!
And sometimes they give you wrong info on late check-out and show you the customer waiting for your room, telling you its your fault.
Massage is great but is very borderline in terms of "is it getting a bit pro here?!" when you are touched in the wrong places..
But the hotel is nice and service can be nice as well.. unequal!”
— Zack Dans la pampa
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