Sandals Grande Antigua
Dickenson Bay, P.O. Box 147, Near Dickenson Bay Beach, Dickenson Bay, Antigua and Barbuda
Rating
4.3
Travelers Choice
2021
Price Level
$$$$
Rooms
373
Pets
No
21
Jan
Sandals Grande Antigua, Dickenson Bay
Sandals Grande Antigua
Voted the "World's Most Romantic Resort" year after year, adults-only Sandals Grande Antigua is located on Antigua's best and most famous beach, Dickenson Bay. Explore the Caribbean Beachfront Village, a charming seaside garden oasis graced by meandering pathways, majestic palms and cooling Trade winds. Then step into a realm of chic sophistication where European grandeur unfolds from the hillside to villas-by-the-sea at the Six-Star, all-suite Mediterranean Oceanview Village. Come relax on silky-soft, pure white sands and let the warmth of the Caribbean fill your senses. Create your own lover's legend as you share the most romantic holiday of a lifetime. Two perfect worlds. One grand resort in Antigua. All included.
Price & Availability
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Overall
Excellent
4.3
287 reviews
5
5339
4
2336
3
948
2
473
1
408
Customers Review
Value 3.9
Location 4.5
Cleanliness 4.4
Comfort 4.3
Neighborhood 4
Amenities 3.4
Condition 4.3
Quality 4.1
Recomendation 84.7%
“My wife and I are still here at sandals checking out today. The resort needs updating. We had a beachfront room smells like mildew. The service here is very, very poor. The best service we got was in the Mexican restaurant. We called the front Desk for things like soap, shampoo that they never refilled and it never came. It was our anniversary somebody came to the room and said we will come back and they never came back. I am a sandals, royalty customer I will never stay had another Sandals property. This property ruined it for me. The people are very rude. They don’t really care because they’re not getting tips. I asked for diet sprite. They said they were gonna get it never came. Definitely not premium liquor. The food was average nothing outstanding. I would rate this hotel 2.8 to 3 stars at its best. Alcohol drinks are horrible. Not every person is rude but majority of people don’t care at all. I have friends that are coming in for a week so I’m gonna tell them to cancel and go somewhere else. When it comes to housekeeping, they never mop the floor they never clean the glass doors They never vacuum very poor housekeeping. Very unsatisfied customer. Trust my review, I don’t sugarcoat anything. I travel everywhere and the best I would give it is a 3 star because of the beach. I see reviews of five star here totally false. When I checked out this morning, the guy asked me how is my stay from 1 to 10 I gave it a five just because of the beach and you’re on a nice island really should’ve been a three. Membership with sandals 7742427108947204. Just canceled. I was a member since 2005 no more”
— Richard Speruta
“**I edited this in October 2019 to take out some personal details but this was originally posted in 2017**
I want to share my experience with all of you in hopes that I can spare anyone else from the trouble we have had with the Sandals Resorts.
My fiance and I have been trying to plan our wedding at the Sandals Resort in Antigua for the past few months. It has been a complete struggle to get anyone on the phone to answer questions and we have been stood up for multiple phone meetings. We chose to work through the struggle in order to avoid the hassle of changing resorts, flights, ceremony details etc..
Today, I received an email, instead of a phone call, asking me to call Sandals regarding some changes to our wedding (which is less than three months away). Upon calling Sandals, I was told that the resort will be closing for maintenance work until December. After taking some time to digest the fact that Sandals has just told me that our wedding can no longer be held there, I called them back. I was then told that the only sort of compensation they are offering for this humongous inconvenience is that they will "transfer our booking to any other sandals resort at no additional cost, and give us one night for free."
I am in complete shock at Sandals lack of compassion and accountability and their unwillingness to help. Considering the fact that this was 100% their doing and they are CANCELLING OUR WEDDING, not just a nice vacation we had planned, I would have expected them to bend over backwards to help us (they've had to know for at least a year that they were planning to shut the hotel down for months, this sort of thing doesn't just happen overnight).
Needless to say, we have cancelled our reservations with Sandals and are now having to start this wedding planning process all over again just 77 days before our wedding. This is, by far, the most disappointing travel experience of my life. Please, please, please spare yourself the hassle and trouble and do not stay with any of the Sandals Resorts”
— Brooke H
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