Sofitel Marrakech Lounge & Spa
Rue Harroun Errachid, Near Menara Mall, Marrakech, 40000, Morocco
Rating
4.2
Price Level
$$$
Chambre(s)
157
Pets
Oui
de
$ 2,465.14
20
Jan
Sofitel Marrakech Lounge & Spa, Marrakech
Sofitel Marrakech Lounge & Spa
Conçu dans un style contemporain, l'hôtel 5 étoiles Sofitel Marrakech Lounge & Spa est un espace de calme et de volupté au milieu d'un somptueux jardin avec vue sur les montagnes de l'Atlas. Ressourcez votre corps et votre esprit dans ce luxueux havre de paix à quelques pas de la Médina. Proposant de confortables chambres et des suites spacieuses, ce bel établissement vous promet des moments de détente dans ses piscines extérieures, son spa, sa salle de fitness, ses restaurants gastronomiques et ses bars
Prix et disponibilité
Select your room
Doble Superior ·
lit et petit-déjeuner
Cancel free of charge before Wed, 15 Jan 2025
Junior Suite Cama King Size ·
Chambre seulement
Non Refundable
Contemporary Junior Suite, 1 King-Size Bed, Terrace Or Balcony ·
Chambre seulement
8% remise
Non Refundable
Junior Suite King Size Bed ·
Chambre seulement
Non Refundable
Junior Suite, 1 King-Size Bed, View Of Hivernage ·
Chambre seulement
8% remise
Non Refundable
Junior Suite Cama King Size ·
lit et petit-déjeuner
Non Refundable
Junior Suite Con Vistas ·
Chambre seulement
Non Refundable
Atlas Junior Suite, 1 King-Size Bed Or Twin Beds, Pool/Atlas View, Balcony ·
Chambre seulement
8% remise
Non Refundable
Junior Suite King Size Bed ·
lit et petit-déjeuner
Non Refundable
Contemporary Junior Suite, 1 King-Size Bed, Terrace Or Balcony ·
lit et petit-déjeuner
15% remise
Non Refundable
Junior Suite With Views ·
Chambre seulement
Non Refundable
Junior Suite Con Vistas ·
lit et petit-déjeuner
Non Refundable
Suite Prestige ·
Chambre seulement
Non Refundable
Junior Suite, 1 King-Size Bed, View Of Hivernage ·
lit et petit-déjeuner
8% remise
Non Refundable
Prestige Suite Agdal, 1 King-Size Bed, View Of Pool Or Atlas, Balcony ·
Chambre seulement
8% remise
Non Refundable
Junior Suite With Views ·
lit et petit-déjeuner
Non Refundable
Suite Prestige ·
lit et petit-déjeuner
Non Refundable
Prestige Suite, King-Size Bed, View Of The Garden, Pool And Atlas Mountains ·
Chambre seulement
8% remise
Non Refundable
Suite With Balcony With Views ·
Chambre seulement
Non Refundable
Suite With Balcony With Views ·
lit et petit-déjeuner
Non Refundable
Suite Con Vistas ·
Chambre seulement
Non Refundable
Suite With Views ·
Chambre seulement
Non Refundable
Suite Con Vistas ·
lit et petit-déjeuner
Non Refundable
Suite With Views ·
lit et petit-déjeuner
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
494 reviews
5
2663
4
911
3
339
2
201
1
172
Customers Review
Value 4.3
Localisation 4.6
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.4
Amenities 4.3
Condition 4.2
Recomendation 80.4%
“This place really understands the human body and pressure points. And there really is nothing better than someone that listens to what you came in for and works on it. The wonderful lady "Mouna" at the Spa was able to quickly ascertain what was causing the pain and gives me tailored massage to exactly what I wanted. She was warm, caring, professional, talented and knowledgeable. Amazing with Magic hands! The BEST Massage ever I enjoyed during my stay . Great staff Keep up the good.”
— fatima aichi
“We stayed at the Sofitel Hotel in Marrakech - the hotel is lovely and the amenities such as the swimming pool is a welcome break from the intense Moroccan heat of summer. My complaint with this hotel is the male staff that exhibit bizarre behaviour that is completely opposite to the female staff who are always professional, courteous, welcoming and helpful.
Several occasions when approaching the front desk to ask a direction or for a specific service such as car rentals availability etc. they keep you waiting while they are tapping away on their mobile phones and sharing a joke amongst each other. I saw one woman get upset as they made her wait so long. This happened us several times. There seems to be this attitude that they are too good for their jobs and find it beneath them to actually do the job they are paid to do. When you ask a question or disturb them, they get visibly annoyed and twice I had to ask a particular member of staff to help an elderly man with his bags and who was clearly was struggling.
In the dining room the same type of behaviour with the male staff refusing to answer questions or suddenly forgetting they spoke English when they previously had.
The final most disturbing part of this is mail - I gave them 4 postcards (with enough postage) over a matter of 3 days to post - none of these made it back to the UK. My friends at various times also gave postcards to post, none of these made it either, my wife before leaving handed over several postcards and none of them made it back. I believe they were throwing away the postcards and couldn’t be bothered to mail them such was their disdain for their guests.
To the hotel Sofitel corporate management - I strongly suggest you remove your reception staff and give the jobs to the women. They clearly do a much better job than their male counterparts.
I would not stay here again and in future when visiting Marrakech will stay elsewhere.”
— VMZ
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