Experience Luxurious Comfort at Hilton Garden Inn Guatemala City

Hilton Garden Inn Guatemala City

13 Calle 7-65 Zona 9, Near U.S. Embassy in Guatemala, Guatemala City, 01019, Guatemala

Rating

4.3

Travelers Choice

2021

Price Level

Rooms

109

Pets

May

Hilton Garden Inn Guatemala City, Guatemala City

Hilton Garden Inn Guatemala City

Price & Availability

2 Մեծահասակներ, 1 Room

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Overall

Excellent

4.3

536 reviews

238

106

Customers Review

Value 3.6

Location 4.4

Cleanliness 4.5

Comfort 4.2

Neighborhood 4.3

Amenities 4.5

Condition 4.2

Quality 4.1

Recomendation 93.2%

“No lo recomiendo para eventos. Quedamos muy decepcionados del servicio. El personal de Banquetes es irresponsable, lamentablemente ya habíamos reservado. Luego del evento tuvimos quejas de los invitados, mala actitud y servicio de meseros. Lo que se coordino con Banquetes no se cumplió, y eso que fuimos muy puntuales en ciertos detalles.”

— Lesly Paz

“Hotel e bem confortável, o cafe da manha e restaurantes sao excelentes, quarto bem limpoe completo, aconchegante,super recomendo o local”

— Taka No Mundo

Customers review

Overall Excellent, 4.3

Value 3.6

Location 4.4

Cleanliness 4.5

Comfort 4.2

Neighborhood 4.3

Amenities 4.5

Condition 4.2

Quality 4.1

Recomendation 93.2%

Samuel Roldán

Jul 10, 2022

Maomenos

Felipe Clemente

Jul 10, 2022

Atendentes muito simpáticas e otima comida.

Marlon Alvarado

Jul 10, 2022

Rico café

Edson Sampaio França

Jul 10, 2022

Hotel muito bom e agradável.

Paula Sauer

Jul 10, 2022

Quarto perfumado. Atendimento excelente. Funcionarios prestativos.

Taka No Mundo

Jul 10, 2022

Hotel e bem confortável, o cafe da manha e restaurantes sao excelentes, quarto bem limpoe completo, aconchegante,super recomendo o local

José Del Carmen Barrios

Jun 19, 2022

Excelente servicio, buena comida y habitaciones cómodas. Como está en el centro, el tráfico en horas pico es denso.

Lesly Paz

Jun 10, 2022

No lo recomiendo para eventos. Quedamos muy decepcionados del servicio. El personal de Banquetes es irresponsable, lamentablemente ya habíamos reservado. Luego del evento tuvimos quejas de los invitados, mala actitud y servicio de meseros. Lo que se coordino con Banquetes no se cumplió, y eso que fuimos muy puntuales en ciertos detalles.

Cesia Trinidad

Jun 10, 2022

Excelente lugar para organizar tus reuniones y eventos.La comida exlente. El servicio muy profesional.

Anthuanee Franco

Jun 10, 2022

Es un espacio acogedor, puedes llegar caminando a varias zonas de ocio y cultura. Pero lo que más me ha gustado es la calidez en el trato y la perspicacia del personal para identificar las necesidades y atenderlas. Muchas gracias, me hicieron sentir muy bienvenida.

Astrid Vera

May 16, 2022

Parking space definitely needs to be bigger! I had AC issues in the room I was checked in. The receptionist said that due to my late checking (11pm) there was no maintenance guy; I had to request to be transferred to other room.

Mirna Lopezeg

May 10, 2022

Hotel para hospedaje para celebracion de eventos de cualquierindole precioso lugar inspira paz armonía con la naturaleza en en plena ciudadexcelente servicioatención esmeradasumamente limpio tanto salones como sanitarios jardinizado de forma delicada en pocas palabras da gusto estar ahí lo recomiendo personal muy atento educado cordial

Johnika Dreher

May 10, 2022

Not one issue during my one night stay. I just completed a country tour from El Paredon to Livingston with Omnium_travel_guatemala (IG/Google Maps) and this was my final stop/stay before my tour and airport drop off. The room was phenomenal except the window was cracked a little bit and you could hear loud rushes of the wind at times. It was a small issue for a stay less than 12 hours and no bugs entered. The hotel is in a small business district and attached to what seems to be a little mall area too. Check-in was simple. The bed was comfortable. Plenty of space to move about. There were no issues with the shower. As someone who doesn’t eat meat there were plenty of options available for the breakfast. And the coffee was decent. I would definitely stay here again without hesitation if I needed to but Guatemala City lacks much of anything worth enjoying for me with the colder weather/wind and traffic that I would skip it for Livingston, El Paredon, or Antigua. I hope you find this review helpful. If so, please give me a thumbs up. Thank you.

Arturo Carmenate

May 10, 2022

Un lugar excelente para descansar, realizar actividades de trabajo. Ofrecen un excelente servicio

Zuly Noriega

May 01, 2022

Great service and great food. Great people

Carlos Jones M.

Apr 10, 2022

Céntrico, cómodo, agradable.Un excelente servicio, personal atento y su restaurante es una joya ( buena comida local o internacional).Recomendado los desayunos variados.Para cortas o largas estadías recomendado.

Bethany Hughes

Apr 10, 2022

I can't say I've ever been made to feel embarrassed for staying at a Hilton family hotel before this. We had elected and paid for a room which included breakfast and the older woman at the entry had asked us our room number no less than 3 times throughout the meal. When we finished and got up to leave, she came running after us like bandits saying we needed to pay, that it was not included. So she took our room number a 4th time and that seemed to settle it.We spent the morning working quietly at a small table in the back corner and when I brought in outside lunch, I went to the front desk to ask where we could eat and work. The receptionist said we could eat "al fondo" of the restaurant, which is where we were anyway. When I went to enter, the older woman again blocked my path and informed me that if we wanted to eat outside food at one of the tables we would have to pay a fee.It was all rather embarrassing and happened in front of other guests, making the public spaces very uncomfortable for us to work in. It would also be nice to give more than one room key when there are two people staying in a room.Also, do not pay cash as the exchange rate the hotel charges is ridiculous and earns them .30 on the dollar!The cleaning staff were lovely and the beds were comfortable. The wifi was strong and the rooms were quiet and clean. All in all a reasonable stay, though well below the Hilton standards I had come to anticipate.

Fotodigitalgt

Mar 10, 2022

Lo he visitado 2 veces y puedo recomendarlo ya que su precio compensa su calidad y servicio. Su desayuno bufete es indispensable para comenzar un buen día despues de una noche bien dormida en sus limpias y comodas habitaciones.

Jamie Arnott

Feb 10, 2022

Great service, front desk staff was amazing, nice clean rooms, comfy beds and cold A/C....Loved it.

Владимир Чернов

Feb 10, 2022

The staff was friendly, but they did loose an order of Pollo Campero once. The hotel was a bit small but the rooms were comfortable. The A/c was also very comfortable and the bed pillows delivered a great night of sleep. The amenities were limited though there was a gym. Also disappointed there was no microwave in my room but I found one in a storage closet and dragged it to my room.

Carlos Turcios

Feb 07, 2022

Great place for a last stop before heading to the airport. Service good and awesome brrakfast...breakfast.... however, they need to update those TV with smart faster for a better entertaiment experience...

Brenda Paredes

Jan 10, 2022

Will definitely use again! A big plus was the shower pressure, breakfast & cleanliness. Took off one star due to the mini fridge not working. Staff only offered an apology but didn’t fix.

Christina Castillo

Jan 01, 2022

Very nice hotel, everyone there was very helpful and friendly. I would definitely stay here again

Hin Lee Chiu

Dec 10, 2021

this hotel is little old with old fashions taste of GUATEMALA i think even thought not the experts with their history and i still felt it. Services is good and courtesy, sincerely and nice. no matter the front desk, dining room and the housekeeper, room service most of the staffs make you feel stay home. i will be back one day.

Uriel MB

Nov 25, 2021

The Best Hotel near the Airport. Good restaurant, bar, security, and good rooms. The breakfast is really good

Sergio Fontanin

Jul 10, 2021

Ótimo

Joan L

Great place to stay near airport

An early morning flight cancellation left us in Guatemala City for a day. Every step of the way from the Hilton reservation center to the on-call airport shuttle service to the reception desk...

Julio A

Good place/location but a little expensive than other options

I had to travel for meetings in Guatemala City with my office and the location of the Hilton Garden is very close to bussiness centers, restaurants (different options), malls and local metro...

Misslovelygirl

SUCH A NICE PLACE TO STAYð

I chose here cause it was close to were my friends were staying! Very clean and helpful staffâ¤ï¸ they helped me a lot cause my Spanish isnât so greatð the Resturant is nice, breakfast is delicious...

kraor

Good for one night stay in transit

I stayed one night on the final day of my trip at the Hilton Garden Inn. It is in the business district around many other big name Hotel names just off Reforma Avenue in Zona 9 near Plaza Espana in...

cvaldez8011

Nice hotel but pricey

Nice hotel pricey for not including parking garage and for not many amenities not much variation of snacks and drinks in lobby nice area to stay in lots of restaurants beds and pillows very...

228mayter

Once again! A great place to stay!

This is my 4th time at the Garden Inn. Joshua and Claudia at the front desk treat you like FAMILY. They are very professional and kind. BEST Hotel in Zona 10. I stayed in other hotel in the area...

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