Experience Luxury and Comfort at NH Monterrey La Fe Hotel in Monterrey, Mexico

Said alexander Jiménez Rocha

Jul 15, 2022

5

Excelente lugar fui comemorar meu aniversário em Monterrey com minha mãe e irmã e nos divertimos muito a proximidade do aeroporto gostamos muito da atenção os quartos muito agradáveis e o buffet uma delícia super rica seu chef muito simpático o menino e o praça que fica perto é ótima para te distrair excelente atendimento

Said alexander Jiménez Rocha

Jul 15, 2022

5

Excelente lugar fui a festejar mi cumpleaños a Monterrey con mi mamá y hermana y la pasamos muy bien la cercanía al aeropuerto nos gustó mucho la atención las habitaciones muy bonitas y el bufett una delicia súper rico su chef muy amable el chico y la plaza que está cerca es genial para distraerte excelente servicio

Amber Rollins

Jul 08, 2022

4

Update: desta vez meu quarto era muito moderno. Quartos 20 e acima estão longe do barulho da vida noturna. Meu chuveiro parecia novo e muito limpo. Eu tinha uma toalha e travesseiros em duas camas, o suficiente para mim. Cafeteira funcionou.A recepção foi muito acolhedora e o quarto era bom. Chuveiro precisava de limpeza e cafeteira estava quebrada, mas eles disseram que iriam acertar quando eu fiz o check-out. O ruído foi o pior problema. A base dos restaurantes do shopping até as 2 da manhã pode mantê-lo acordado. Nenhum aviso de ruído de construção na manhã seguinte. Os clientes gritando nos corredores tarde da noite podiam ser claramente ouvidos. Eu pessoalmente poderia ter usado mais dois travesseiros e uma toalha.

Amber Rollins

Jul 08, 2022

4

Update: this time my room was very modern. Rooms 20 and up are away from the night life noise. My shower looked new and very clean. I had a wash cloth and pillows on two beds so sufficient for me. Coffee maker worked.The reception was very welcoming and the room was nice. Shower head needed cleaning and coffee maker was broken but they said they would get right on it when I checked out. Noise was the worst problem. Base from the mall restaurants until 2a can keep you awake. No warning of construction noise the next morning. Customers yelling in the halls late at night could clearly be heard. I personally could have used two more pillows and a wash cloth.

Berenice Rocha Hernández

Jun 22, 2022

5

Fiz uma viagem com minha família e adoramos super local de compras e entretenimento nas proximidades super fácil de chegar do aeroporto os belos quartos com uma vista perfeita adoramos o buffet estava delicioso muito variado o chef super amigável se você for Monterrey para negócios ou viagens nh Faith é uma excelente opção

Lupita Esparza

Jun 22, 2022

3

Este hotel está localizado na praça comercial Paseo la Fe, tem lojas exclusivas e lugares muito bons para jantar-bar. No meu caso, fiquei no quarto andar e na realidade o barulho desses lugares não me incomodou, como li em outros comentários. O que não gostei no quarto foi a torneira da pia quebrada da maçaneta, foi relatado na recepção três vezes, na primeira vez eles colocaram silicone e obviamente não resistiu, na segunda vez a equipe de manutenção não foi consertá-lo e na terceira vez Eles só colocaram fita de Teflon nele, a estadia durou cinco dias, então ficou muito chato, pois era uma chave muito necessária para usar, até o dia da partida ainda era o mesmo, eles nunca resolveram nós. Mas se houvesse mais estrelas eu daria 10 estrelas para aqueles na cozinha porque eles têm muito boa atenção, tudo é delicioso e menu diferente, pessoalmente eles me consistiram, muito atenciosos especialmente uma garçonete (senhora de cabelo escuro) é a melhor coisa sobre este hotel.

Berenice Rocha Hernández

Jun 22, 2022

5

Fui de viaje con mi familia y nos encantó súper lugar compras y entretenimiento cerca súper fácil de llegar desde el aeropuerto las habitaciones hermosas con una vista perfecta nos encantó el buffet estubo delicioso muy variado el chef súper amable si van a Monterrey de negocios o de viaje nh la fe es una excelente opción

Lupita Esparza

Jun 22, 2022

3

Este hotel está ubicado en la plaza comercial paseo la fe tiene tiendas exclusivas y muy buenos lugares para cena-bar en mi caso me tocó cuarto piso y en realidad no me molestó el ruido de estos lugares como leí en otros comentarios. Lo que si no me gustó en la habitación estaba la llave del lavabo rota de la manija se reportó a recepción en tres ocasiones, la primera le pusieron silicon y obvio no resistió, la segunda vez los de mantenimiento no fueron a repararla y la tercera vez solo le pusieron cinta teflon, la estancia fue de cinco días por lo que se hizo muy fastidioso ya que era una llave muy necesaria para usar, hasta el día de la salida seguía igual nunca nos resolvieron. Pero si hubiera más estrellas le pondría 10 estrellas a los de cocina porque tienen muy buena atención, todo está rico y diferente menu, en lo personal me consistieron, muy atenta en especial una mesera (señora de cabello oscuro) es lo mejor de este hotel.

Alejandra Botello hermoso

May 22, 2022

1

O ar condicionado não funciona em geral no hotel, e eles não fornecem uma solução, nem ventilador, barulhento, você não descansa, tem música nos bares do shopping. Eles colocaram apenas 1 toalha no banheiro e também velhas e desgastadas. Muito mau serviço.

Sergio Mota

May 22, 2022

5

Este é definitivamente o hotel para chegar em Monterrey! Muito novo . excelente atendimento com centro comercial integrado, negócio de alimentação e todos os serviços... recomendo! Os quartos muito agradáveis e muito limpos e o excelente serviço na recepção valem muito a pena! Parabéns a todos os funcionários! Realmente muito bom hotel

Cecilia Randall

May 22, 2022

5

Localização muito conveniente, dentro de um shopping. A uma curta distância de alguns restaurantes/opções de compras/farmácia. Alguns comentários indicaram barulhento, mas meu quarto ficava no 1º andar e era silencioso. Problemas de encanamento no quarto 125, à noite tentei usar o banheiro e voltei com meias molhadas. Pet friendly foi uma vantagem 🐶🥰.

David Arroyo

May 22, 2022

3

Ele está localizado em uma praça muito barulhenta. Péssima opção para descansar. Você pode encontrar defeitos nos acabamentos dos quartos, por exemplo: a água estagna no chuveiro devido ao mau nivelamento do piso, na minha primeira estadia não havia tapete de banho, cafeteira, copos ou xícaras, e nem ferro nem passar roupas borda. É importante mencionar que na 2ª estadia a impressão melhorou.

David Arroyo

May 22, 2022

3

Se encuentra ubicado en una plaza muy ruidosa. Mala opción para descansar. Pueden encontrarse con defectos de acabados en las habitaciones, por ejemplo: el agua se estanca en la ducha por mala nivelación del piso, en mi primera estancia no había tapete de baño, cafetera, vasos ni tazas, y tampoco plancha ni tabla para planchar. Es importante mencionar que en la 2a estancia mejoró la impresión.

Alejandra Botello hermoso

May 22, 2022

1

Aire acondicionadono sieve en general en el hotel, y no dan solución, ni un ventilador, ruidoso no se descansa, hay música en los bares de centro comercial. Solo ponen 1 toalla en el baño y además vieja y deshilachada.Muy mal servicio.

Sergio Mota

May 22, 2022

5

Definitivamente este es el hotel para llagar a Monterrey ! Muy nuevo . cuidado excelente atención con un centro comercial integrado , negocio de comida y todo los servicios.. muy recomendable!Las habitaciones muy bonitas y muy limpias y excelente servicio en la recepción de verdad vale la pena ! Felicidades a todos los empelados! Realmente muy bien el hotel

Cecilia Randall

Apr 26, 2022

5

Very convenient location, inside of a mall. Walking distance to some restaurants/shopping/pharmacy options. A few of reviews indicated noisy but my room was at the 1st floor and it was quiet. Plumbing issues in room 125, at night I tried to use bathroom and I came back with wet socks. Pet friendly was a plus 🐶🥰.

Aldo Garfias

Apr 22, 2022

3

El hotel esta limpio y el servicio es bueno, la ubicación también es buena por que tienes varios lugares para comer a pasos del hotel por que esta dentro de una plaza comercial... por otro lado no es cómodo, las camas están muy duras, lo mismo que las almohadas, hay que considerar que por las noches se escucha el ruido de los bares que están dentro de la misma plaza.

Alberto Dominguez

Mar 22, 2022

5

El hotel en general muy cómodo para descansar el personal muy amables y atentos. En el área de comedor⭐️⭐️⭐️⭐️⭐️ El desayuno espectacular muy rico todo los jugos naturales y sin faltar el buen café por la mañana, varias opciones para desayunar y para los que quieren algo un poco más pesado varios guisos para almorzar. Si visitan el hotel no se vallan sin comer algo de allí crean no se arrepentirán 😉

Karina Rodrigues Brasil

Feb 22, 2022

2

Hallways were always dirty with trash outside the rooms. Breakfast was never ready on time and the food they put on is questionable. Got rotten milk twice and molded fruit. If you get rooms facing the mall expects noises from bars til 2am.

Crystal Hoang

Feb 10, 2022

5

Great hotel! That have an amazing location with lots of shopping and restaurants nearby. The staff is friendly and the rooms are clean. I also enjoyed the complimentsry "Welcome" pastries and beverages in the lobby.

Joe Latigo

Jan 09, 2022

3

Reservation, made online reservations, agreed to a price but was charged more during check in. Not happy about that. Location, located in Paseo del Fe shopping center. Easy to find a place to eat no matter the time. Provides a safe area to walk around and go shopping if that is what you like. Breakfast option, paid for the breakfast to be included, it was nice to enter the restaurant and order freshly made eggs how you like them, along with fruit, juices and some coffee of course. Had a comfortable stay and did not have to request an Uber to go eat, everything is there. So you pay for convenience, security and comfortable room. Be forewarned that on Friday and Saturday, the restaurants are also bars, so there will be loud music. Overall, would stay there again.

Luis Gomez

Dec 22, 2021

2

Good location but very forgetful staff. Have to remind them 2 or 3 times over 1 or 2 days to do things like open the fridge, find missing clothes, turn on the heat in the shower (3 nights we had mild water). Late on dry cleaning or flat out not offering it for multiple days. They also have issues with room service being unavailable often this is a problem here since stores close by 9 and restaurants by around 10 or 11. We tried to order coffees, or food multiple times to tell us they dont have it, or have anything really. Overall its a nice area but too many issues.

Heather De Los Santos

Nov 28, 2021

2

This place has nice view and was conveniently located because of the mall and restaurants but not staying here again. Hotel room was filthy. Mold in shower, window had someone’s spit on it and they made a heart on the window, floors were filthy and crud was all over the furniture. Told the manager at least 5 times to please come clean the room and they claimed they did but there was still dirt and the window was never cleaned. It was extremely filthy. I wasn’t asking for a deep clean and they couldn’t even get the person’s spit off the window. The nastiest two night there! Never again… I asked for some help so many times politely and they never came to clean. The towels were stained too. Get your money’s worth someone else.

Joe Yerardi

Aug 29, 2021

5

My girlfriend and I stayed here for one night in August 2021 while in town for a wedding. The room was modern and clean, the service was excellent and, unlike some other hotels during the pandemic, they offered a full breakfast buffet. The only negative is the hotel's failure to fully utilize an excellent patio with beautiful views of the mountains surrounding the city. As it stands now, there are only a few tables and chairs out there. Seems like a great place for an outdoor bar or even a restaurant.

Edgar Deleon

May 04, 2021

5

Hotel muito bom, serviço excelente e limpeza muito boa

Alex Hack

May 04, 2021

3

Os quartos são bonitos, mas se fosse pela comida que vendem lá colocaria menos de uma estrela, é um preço alto que não seria inconveniente se fossem ricos e de qualidade ... Mas nem isso, nem mesmo os nachos, são impossíveis de ingerir, comida que não recomendo. E falta muito treinamento de atendimento ao cliente para os funcionários.

Javier Zapien

May 04, 2021

5

Me negaron el crédito

Alex Hack

May 04, 2021

3

Los cuartos están agradables, pero eso sí fuera por la comida que venden ahí pondría menos que una estrella, es un precio alto a lo que no tendría inconveniente si estuvieran ricos y de calidad... Pero ni eso, nisiquiera los nachos, están imposible de ingerir, comida no recomiendo. Y les falta mucha capacitación de atención al cliente a los empleados.

Edgar Deleon

May 04, 2021

5

Muy buen hotel, excelente servicio y muy buena limpieza

Shira Mejia

Apr 20, 2021

5

Um local muito limpo com uma equipa muito eficaz, atenciosa e simpática e com uma localização excelente! ✨🙌

Shira Mejia

Apr 20, 2021

5

Un lugar muy limpio y con un personal bastante efectivo, atentó y amable y con una ubicación excelente!✨🙌

Alberto Beltrán

Mar 11, 2021

5

Local de relaxamento total, está perfeitamente localizado na praça comercial. Fiz uma viagem de negócios a Monterrey e adorei o estado, o hotel é mantido limpo e sempre há silêncio no quarto, ideal para pessoas que acabam cansadas do trabalho

Alberto Beltrán

Mar 11, 2021

5

Lugar de relajación total, está perfectamente ubicado en la plaza comercial. Fui por un viaje de negocios a Monterrey y ame el estado, el hotel lo mantienen limpió y siempre hay silencio en la habitación, ideal para las personas que terminamos muy cansados de la chamba

Carlos Ahn

Mar 11, 2021

3

There is no parking lot for hotel. I should fight for parking and walk around to find the entrarance of hotel. And need to pay fee !!! The reception? So~so. It seems like very close to the shopping centre, but ssooo many people in the mall. Stay in the room.

Carlos Ahn (멕시코김사장)

Feb 27, 2021

3

There is no parking lot for hotel. I should fight for parking and walk around to find the entrarance of hotel. And need to pay fee !!! The reception? So~so. It seems like very close to the shopping centre, but ssooo many people in the mall. Stay in the room.

James Guy

Feb 03, 2021

5

Awesome rooms, awesome service, located right next to mall. Can't beat that!!

Diego Rodríguez Sio

Dec 11, 2020

4

O hotel, na linha NH, muito bom. Café da manhã a seu pedido, por não disporem de buffet. Ele está localizado em um centro comercial com lojas de alimentos e lojas de roupas. O estacionamento é pago

Diego Rodríguez Sio

Dec 11, 2020

4

El hotel, en la linea de NH, muy bien. El desayuno segun pidas, por motivo de covid no tienen buffet. Se encuentra ubicado en un centro comercial con locales de comida y tiendas de ropa. El parking es de pago

Jorge Patraca

Oct 11, 2020

5

Excelente hotel, muy agradable y la cama es una maravilla, ideal para descansar después de un largo día laboral.

Bea D

Jul 11, 2020

3

First time staying in this hotel. A lot of restrictions for covid-19.I was staying in 2nd floor with a nice view. The hotel was okay. I stayed in a Junior Suite. You have to pay for parking. I bet when everything is back to normal the hotel will function a 100%. I will give another try in the future. I don't want to review a 100% with details the bad experience since the hotel was re-opening from covid-19. Their Restaurant was NOT open, but you have room service for breakfast and I believe dinner too.. Hotel is located at Paseo la Fe, lots of noises because you have 2 floors open (street mall) full of restaurants and shopping areas ( you only heard it when you go outside,not from my room). NH hotel has their own restaurant but, outside on that floor it has a wide open patio so you can enjoy the views of the mountains,and people at the Plaza. Cesar (receptionist)speaks English and he is very nice guy! They employees are friendly.And again the Hotel just re-open for business and they are following the protocol for covid-19 very serious.Only 1 person can ride the elevator,they wear masks, they check your temperature and spray your 🧳 . Never saw employees following this protocol 24/7!!👏👏👏👏

cynthia rodriguez

Jun 20, 2020

4

Nice rooms with comfortable beds. Clean, friendly and helpful staff. Several restaurants on property as well as Mall. Hotel and mall taking every precaution against Covid-19. There are also bars open at night if you want to get out for a drink. Breakfast included and it is brought to your room

Gigi Barragan

May 11, 2020

5

El hotel cuenta con instalaciones modernas, buena iluminación, es cómodo, tiene cortinas blackout y que bueno porque nuestra habitación tenía el sol casi de frente jsjs, cuenta con todas las amenidades, es limpio y la atención por parte del personal es muy buena. Por fortuna tomamos una promo reservando en la página de NH con late checkout hasta 3 p.m. lo cual fue de mucha ayuda y me gustó también que llegamos antes de la hora de entrada y nos pudieron brindar habitación sin problema.El único detalle es que comparten estacionamiento con la plaza y no tienen un espacio para clientes del hotel, por lo que tuvimos que pagar $65 por día y detalles con boletos de entrada y salida. Es un poco estresante estar buscando estacionamiento en toda la plaza y más si estas cargando con cosas. Elegimos la opción con desayuno y muy rico y variado el buffet. Se los recomiendo también:)😊☕🍳🥓🧀🍽

Alexandre Cabral

May 11, 2020

4

The hotel is in the area of a shopping mall called Passeo La Fe, in the middle of a open air food course with several restaurants. Good for me who arrived late in the night to eat something with a beer in a cool place. Despite the music outside, the hotel is very quiet inside, with this modern style, bossa nova like music in the lounge, and still cozy.Clean, quiet, polite people, I would recommend this hotel. I only missed a bathrobe and more bottles of water in the room. The windows don't open from inside.

Carl Schaefer

Mar 04, 2020

2

Very nice hotel, well situated in Liverpool complex in La Fe, nice large well-appointed suite on 3rd floor...BUT the noise from bars & clubs in the shopping complex is just RIDICULOUS! It’s all night,every night - the bass rattles the windows. Not the fault of NH, but bring earplugs!! Mar 2020

João Carreiro

Feb 29, 2020

5

Great hotel location and quality. Amazing shopping next to it. Plenty of restaurants and very safe neighborhood.

W8718UClarrys

Christmas trip 2020

5

If the third times a charm, then that charm was NH Hotel. Loved my stay here. My 3rd trip to Monterrey MX and this was the warmest stay. Octavio, the Manager went out of his way to make sure it was...

KhaledIbrahim

Good hotel with an issue

3

The hotel is modern and so clean. The service is good. They speak English but the room service didn't speak much english. I'm really satisfied with the hotel. Their breakfast was just fine but their...

White_Shadow_2001

One of the Worst Stays Ever

2

The language is a real problem. The front desk staff was fine, but if you needed anything else, then it was a real problem. Had dinner in the restaurant which was the worst mistake that I have made...

girod700

No friendly staff, parking nightmare!

2

Hotel front desk are rude. Book room on hotel site and once arrived front desk decide to put me in a lesser room then what I payed for. They will argue and make you feel your wrong despite you show...

josegHouTx

Loud Weekend

2

Save your money and book a different hotel. This place was loud in the weekends. Thereâs a mall adjacent to the entrance that has restaurants on the patio that all had live bands playing until the...

Caleras2010

Mrs

5

I had trouble checking in but Carlos Beltran (front desk) took his time to fix the problem with the trip agency Thank you Carlos ! Very clean and customer service was the best Very safe and...

NH Monterrey La Fe, Monterrey

NH Monterrey La Fe

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