Hyatt Place Dallas

Dean Bass

Oct 08, 2021

1

Do not stay here. There are too many other options. Poor experience for us from the start: 1. Could not get access to the hotel due to their customer screening via intercom. Doors would not open. 2. The room we reserved (King) was not available. 3. The room did not have ANY washcloths. When I called the front desk to let them know, (Miguel) told me that if they had any I would have to come down and get them. 4. While I was down getting my washcloths, I asked for an extra pillows. (Miguel) said they had no extra. The entire hotel had not one extra? 5. Miguel never apologized for ANY of these inconveniences. He was matter of fact and emotionless. No customer service skills. Acted like he couldn’t care less if the hotel had our business.

Dean Bass

Oct 08, 2021

1

Do not stay here. There are too many other options. Poor experience for us from the start: 1. Could not get access to the hotel due to their customer screening via intercom. Doors would not open. 2. The room we reserved (King) was not available. 3. The room did not have ANY washcloths. When I called the front desk to let them know, (Miguel) told me that if they had any I would have to come down and get them. 4. While I was down getting my washcloths, I asked for an extra pillows. (Miguel) said they had no extra. The entire hotel had not one extra? 5. Miguel never apologized for ANY of these inconveniences. He was matter of fact and emotionless. No customer service skills. Acted like he couldn’t care less if the hotel had our business.

JacQuline Turner

Oct 01, 2021

3

A única coisa boa sobre este lugar são as camas e o espaço da sala de estar. O banheiro é muito pequeno e não há espaço suficiente para fechar as portas do banheiro. Eu nunca ficaria neste local novamente 🙄

JacQuline Turner

Sep 25, 2021

3

The only thing good about this place is the Beds and the living room space. The Bathroom is way too small and not enough space to even close the bathroom doors. I would never stay at this location again 🙄

Ji Chung

Sep 15, 2021

3

ficou por 1 noite. Queria ficar longe de outros hóspedes devido ao problema de ruído e eles acomodaram essa necessidade. No entanto, quando entrei na sala, o ar cheirava a mofo ...Prós: atende às suas necessidadescontras: 1. parecia que o preço era mais alto para o hotel de 3 estrelas, não parecia que valia o preço que pediram 2. banheiro e chuveiro pequenos e minúsculos 3. cheiro de mofo ...

Ji Chung

Sep 15, 2021

3

stayed for 1 night. Wanted to stay away from other guests due to noise issue and they accommodated that reqeust. However, when I stepped into the room, air smelled somewhat moldy....pros: accommodates your needcons: 1. felt like price was higher for 3 star hotel, didn't feel like it was worth price they ask for 2. bathroom & shower small & tiny 3. moldy room smell....

Randa Azim

Aug 15, 2021

2

Então, honestamente, é um hotel fofo, os quartos são grandes e as taxas são razoáveis. Mas este lugar tem um sério problema de arrumação e cobiça definitivamente não é uma desculpa para ser preguiçoso. Primeiro, quando fiz o check-in, no banheiro do meu quarto havia uma toalha suja no chão e etiquetas para roupas no chão, o que me fez duvidar da limpeza do banheiro como um todo. Em segundo lugar, solicitei a troca diária de toalhas porque meus filhos (3 adolescentes) estão em um torneio e tomam muito banho. E adivinha, fiquei de quarta de manhã até domingo e só tinha toalhas no sábado, quando liguei 4 vezes. Terceiro, não tive nenhuma arrumação durante toda a visita. Só esvaziaram as latas de lixo após 3 dias (já estava transbordando) Na frente, o edredom para a cama era branco e tinha manchas pretas mascaradas com outro lençol plano Eu não voltarei novamente. Eu não recomendo. Minhas expectativas não foram atendidas e eu sinto muito, mas eu realmente não acho que cobiça é uma desculpa ...

Roberto Diaz

Aug 15, 2021

1

Se você gostaria de ter um hotel de 2 estrelas a um preço de 4 estrelas, então este é o lugar. A sala tinha pesticidas e a resposta do gerente, SCOTT, disse que é normal durante o verão, pois os insetos procuram água se não chove. Ele não se desculpou absolutamente. Além disso, você precisará fazer sua própria limpeza, uma vez que não há serviço de quarto durante a sua estadia. Eu não ficaria aqui novamente, possivelmente não a cadeia Hyatt se o serviço ao cliente é o mesmo que eu encontrei com o gerente, Scott neste estabelecimento.

Randa Azim

Aug 15, 2021

2

So honestly it’s a cute hotel , rooms are big and rates are reasonable. But this place has a serious housekeeping problem and covid definitely is not an excuse for being lazy. First when I checked in, in my room’s bathroom there was a dirty towel on the floor and clothes tags on the floor which makes me doubt the bathroom cleanliness as whole. Second, i have put in a request for towels to be changed daily because my boys (3 teenagers) are on a tournament and would shower a lot. And guess what , I stayed from Wednesday morning till Sunday and i had towels only Saturday when I called 4 times. Third, i had zero housekeeping for the whole visit. Only they emptied the trashcans after 3 days ( it was already over flowing) Forth the comforter for the bed was white and had black stains on it masked with another flat sheet I won’t be coming again. I won’t recommend. My expectations were not met and i am sorry but I really don’t think covid is an excuse…..

Roberto Diaz

Aug 13, 2021

1

If you like to have a 2 star hotel at a 4 star price then this is the place. Room had pesticides and the response from Manager, SCOTT, said that it's normal during the summer since insects look for water if it hasn't rained. He didn't apologize at all. Also you will need to do your own cleaning since there's no room service, during your stay. I would not stay here again, possibly not the Hyatt chain if customer service is the same as what I encountered with the Manager, Scott at this property.

Mardiva29

Jul 15, 2021

5

Fiquei aqui por uma semana quando visitei minha família em Dallas. Ótima facilidade. Nice, clean hotel com quartos espaçosos. Pool out back.Nice staff e muito confortável. Grande pequeno-almoço continental diário! Sanduíches quentes, frutas, sucos, iogurtes, cereais, muffins! Muitas opções. Os quartos têm áreas de estar com sofás, frigobar e pia para alimentos. Infelizmente não há microondas no quarto, mas apenas ter essas coisas são grandes. Eu ficaria aqui novamente.

Taby Perez

Jul 15, 2021

5

Pessoal foi extremamente amigável e útil. Chegamos tarde da noite e estávamos cansados de dirigir, e o ar condicionado do quarto não funcionava. Eles vieram imediatamente ao nosso quarto, verificaram-no rapidamente e imediatamente nos mudaram para outro quarto. As toalhas de banho eram macias; A sala era espaçosa e confortável. Ficamos muito satisfeitos.

Tote Sarmiento

Jul 15, 2021

5

Todo muy bien, muy buena atención

Taby Perez

Jul 09, 2021

5

Staff was extremely friendly and helpful. We arrived late in the evening and were tired from driving, and the room air conditioner would not work. They came up to our room right away, and checked it quickly, and immediately moved us to another room. The shower towels were soft; the room was spacious and comfortable. We were very pleased.

Mardiva29

Jun 24, 2021

5

Stayed here for a week when I visited my family in Dallas. Great facility. Nice, clean, hotel with spacious rooms. Pool out back.Nice staff and very accommodating. Great continental breakfast daily! Hot sandwiches, fruit, juices, yogurts, cereals, muffins! So many choices. Rooms have lounge areas with couches, mini fridge and sink for food. Unfortunately no microwave in the room but just having these things are great. I would stay here again.

QuietOne InAtl

Jun 15, 2021

4

Poderia usar uma limpeza profunda no banheiro. Café-da-manhã foi em estilo continental ... sem alimentos quentes diferente de aveia instantânea individual. Os itens eram de boas marcas, pelo menos.

Carlos Rodríguez

Jun 15, 2021

5

Excelente lugar, muy limpio y personal muy amable

QuietOne InAtl

Jun 15, 2021

4

Could use a deep cleaning in the bathroom.Breakfast was continental style...no hot foods other than individual instant oatmeal.Items were good brands at least.

Maria Antonieta Mendoza

May 15, 2021

3

Lo único que tienes cerca es la Farmacia, 24 h. El centro comercial no es accesible caminando. Las instalaciones ya son viejas.

Alex Mdz

Oct 15, 2020

5

Buen lugar muy céntrico de donde los lugares a visitar

Abigail y Aguilar

Oct 15, 2020

5

Me gusta mucho

Jacqueline Flores

Oct 15, 2020

3

No tuve la mejor experiencia, porqué el aire acondicionado era súper ruidoso. Pero las habitaciones son muy amplias y tienen muy buen servicio

Jairo Velázquez

Oct 15, 2020

5

me encantó porque tiene todo muy bien los parqueaderos muy bien organizados al entrar todo está muy bien inspeccionado me encanta todo está muy bien Hay seguridad hay todos los más Los invito a que vengan a engañarte que vengan a conocer yo salí muy contento de aquí

Rose Alba

Sep 20, 2020

4

The pool was clean 😃

Byleslylopez *

Oct 15, 2018

5

Me encantó este hotel. Muy bonito. Lo único es que en mi habitación no había microondas. Lo demás muy bonito. La habitación muy amplia

Quest14186680327

A little out dated but worth the stay

4

I stayed at the Hyatt Place in Cedar Park and got spoiled. That place was beautiful. While this HP was a little out dated, the service was awesome. Breakfast was below expectations for sure. I would...

OnAir07008280916

Awesome hotel!

5

Great staff, super helpful! Very nice place to stay, itâs like your home away from home. Breakfast is good. Bar/restaurant is good as well. Would recommend to anyone. Rooms are comfortable and...

dlabrake

Average Stay

3

First I would like to say the hotel staff was fantastic! From the time you walk in to the time you walk out EVERYONE was super friendly and accomodating. The hotel itself was very average. Don't...

OGP74

First choice when traveling to Dallas

5

Always feel welcome, rooms are clean, and prices are reasonable (considering not having to spend money on breakfast). Only negative thing this time around was choosing to stay on first floor, it was...

glyanne2022

Great service, amenities a little misleading.

4

The service from hotel staff was great. My only complaint is some of the amenities offered were misleading âfast high speed internetâ not true. The cleanliness of bathroom was concerning there were...

kevinhalle110

Best Staff Ever

5

The front desk staff at this hotel is amazing! They were extremely kind, courteous, helpful, and friendly! We were greeted with kindness every time we walked by the desk. If we needed something, they...

Hyatt Place Dallas – North, Dallas

Hyatt Place Dallas – North

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Hyatt Place Dallas – North, Dallas

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Avaliação de Clientes

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