Hotel Zessa Santa Ana, a DoubleTree by Hilton
201 East MacArthur Blvd., Near Segerstrom Center for the Arts, Santa Ana, CA 92707, United States
Rating
4
Price Level
$$
Rooms
253
Pets
No
from
$ 1,342.66
20
Jan
Hotel Zessa Santa Ana, a DoubleTree by Hilton, Santa Ana
Hotel Zessa Santa Ana, a DoubleTree by Hilton
The 3-star Doubletree Santa Ana Orange County Airport Hotel offers comfort and convenience whether you're on business or holiday in Santa Ana (CA). The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour front desk, facilities for disabled guests, car park, room service, family room are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Doubletree Santa Ana Orange County Airport Hotel.
Price & Availability
Select your room
2 Qn Mobility/Hearing Accessible Tub No Smok ·
Room Only
Non Refundable
2 Qn Hearing Accessible No Smok ·
Room Only
Non Refundable
1 King Bed With Sofabed-Nonsmoking ·
Room Only
Non Refundable
2 Queen Beds-Nonsmoking ·
Room Only
Non Refundable
1 KING BED WITH SOFABED-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Room Only
Non Refundable
2 QUEEN BEDS-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Room Only
Non Refundable
Double King Size Bed ·
Room Only
Package Rate
Double Or Twin Two Queen Beds ·
Room Only
Package Rate
Room Accessible Smoking ·
Room Only
Package Rate
Non Refundable
Doble Cama King Size ·
Room Only
Non Refundable
Doble 1 O 2 Camas Dos Camas Queen Size ·
Room Only
Non Refundable
1 King Bed-Nonsmoking ·
Room Only
Non Refundable
Room Run Of House ·
Room Only
Non Refundable
2 Queen Beds-Top Floor-Nonsmoking ·
Room Only
Non Refundable
1 King Deluxe Rm W/ Sofabed Top Floor No Smok ·
Room Only
Non Refundable
1 King Hearing Accessible Non-Smoking ·
Room Only
13% discount
Non Refundable
2 Queen Hearing Accessible Non-Smoking ·
Room Only
13% discount
Non Refundable
2 Queen Beds-Top Floor-Non-Smoking ·
Room Only
13% discount
Non Refundable
1 King Deluxe With Sofabed Non-Smoking ·
Room Only
13% discount
Non Refundable
2 Queen Mobility Hearing Accessible Tub Non-Smoking ·
Room Only
13% discount
Non Refundable
1 King Mobility Hearing Accessible With Tub Non-Smoking ·
Room Only
13% discount
Non Refundable
2 Queen Beds-Non-Smoking ·
Room Only
13% discount
Non Refundable
1 King Bed With Sofa Bed-Non-Smoking ·
Room Only
13% discount
Non Refundable
1 King Mobility Hearing Accessible Roll In Shower Non-Smoking ·
Room Only
13% discount
Non Refundable
2 Camas De Matrimonio, No Fumadores, Accesible ·
Room Only
Non Refundable
1 Cama De Matrimonio Grande, No Fumadores ·
Room Only
Non Refundable
2 Qn Mobility/Hearing Accessible Tub No Smok ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
2 Qn Hearing Accessible No Smok ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
1 King Bed With Sofabed-Nonsmoking ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
2 Queen Beds-Nonsmoking ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
2 QUEEN BEDS-TOP FLOOR-NONSMOKING,DRINK COUPON - BATHROBE AND SLIPPERS,MICROWAVE AND REFRIGERATOR ·
Room Only
Non Refundable
1 KING DELUXE RM W/ SOFABED TOP FLOOR NO SMOK,DRINK COUPON - BATHROBE AND SLIPPERS,ONE THOUSAND BONUS HILTON HONORS POINTS STAY ·
Room Only
Non Refundable
Two Queen Beds, Non-Smoking, Accessible ·
Room Only · 2 Queen Beds
Non Refundable
One King Bed, Non-Smoking ·
Room Only · 1 King Bed
Non Refundable
2 Queens Non Smoking ·
Room Only · 2 Queen Beds
Non Refundable
Room, 1 King Bed, Accessible, Non Smoking ·
Room Only · 1 King Bed
Non Refundable
Room, Accessible, Non Smoking ·
Room Only · 2 Queen Beds
Non Refundable
Room Deluxe ·
Room Only
Package Rate
2 Queens Non Smoking Non-refundable ·
Room Only
Non Refundable
Room Accessible Non Smoking Non-refundable ·
Room Only
Non Refundable
Two Queen Beds Non-smoking Accessible Non-refundable ·
Room Only
Non Refundable
2 QUEEN BEDS-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Bed and Breakfast Rate 1
Cancel free of charge before Thu, 2 Jan 2025
1 KING BED WITH SOFABED-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Bed and Breakfast Rate 1
Cancel free of charge before Thu, 2 Jan 2025
Habitación Deluxe ·
Room Only
Non Refundable
Two Queen Beds Non-smoking Accessible ·
Room Only
Cancel free of charge before Tue, 14 Jan 2025
King Room With Sofa Bed - Non-smoking - Non-refundable ·
Room Only
Non Refundable
Queen Room With Two Queen Beds - Hearing Accessible/non-smoking - Non-refundable ·
Room Only
Non Refundable
2 QUEEN BEDS-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Rate Plan 4
Cancel free of charge before Thu, 2 Jan 2025
1 KING BED WITH SOFABED-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Rate Plan 4
Cancel free of charge before Thu, 2 Jan 2025
2 Camas De Matrimonio, No Fumadores ·
Room Only
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio Grande, No Fumadores ·
Room Only
Non Refundable
2 Queen Beds-Top Floor-Nonsmoking ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
1 King Deluxe Rm W/ Sofabed Top Floor No Smok ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
1 KING DELUXE RM W/ SOFABED TOP FLOOR NO SMOK,DRINK COUPON - BATHROBE AND SLIPPERS,ONE THOUSAND BONUS HILTON HONORS POINTS STAY ·
Bed and Breakfast Rate 1
Cancel free of charge before Thu, 2 Jan 2025
2 QUEEN BEDS-TOP FLOOR-NONSMOKING,DRINK COUPON - BATHROBE AND SLIPPERS,MICROWAVE AND REFRIGERATOR ·
Bed and Breakfast Rate 1
Cancel free of charge before Thu, 2 Jan 2025
1 Cama De Matrimonio Grande, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Fri, 17 Jan 2025
2 Camas De Matrimonio, No Fumadores, Accesible ·
Bed & Breakfast
Cancel free of charge before Fri, 17 Jan 2025
Deluxe Room 1 King Bed Non Smoking Non-refundable ·
Room Only
Non Refundable
King Room With Sofa Bed - Non-smoking ·
Room Only
Cancel free of charge before Sat, 11 Jan 2025
Deluxe Room 1 King Bed Non Smoking ·
Room Only
Cancel free of charge before Tue, 14 Jan 2025
Deluxe King Room With Sofa Bed - Non-refundable ·
Room Only
Non Refundable
1 KING DELUXE RM W/ SOFABED TOP FLOOR NO SMOK,DRINK COUPON - BATHROBE AND SLIPPERS,ONE THOUSAND BONUS HILTON HONORS POINTS STAY ·
Rate Plan 4
Cancel free of charge before Thu, 2 Jan 2025
2 QUEEN BEDS-TOP FLOOR-NONSMOKING,DRINK COUPON - BATHROBE AND SLIPPERS,MICROWAVE AND REFRIGERATOR ·
Rate Plan 4
Cancel free of charge before Thu, 2 Jan 2025
Two Queen Beds Non-smoking Accessible ·
Bed & Breakfast
Cancel free of charge before Tue, 14 Jan 2025
2 Queens Non Smoking ·
Bed & Breakfast
Cancel free of charge before Tue, 14 Jan 2025
Habitación Deluxe, 1 Cama De Matrimonio Grande, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Fri, 17 Jan 2025
Deluxe Room 1 King Bed Non Smoking ·
Bed & Breakfast
Cancel free of charge before Tue, 14 Jan 2025
Queen Room With Two Queen Beds - Non-smoking - Breakfast Included In The Price ·
Bed & Breakfast
Cancel free of charge before Wed, 15 Jan 2025
King Room With Sofa Bed - Non-smoking - Breakfast Included In The Price ·
Bed & Breakfast
Cancel free of charge before Wed, 15 Jan 2025
2 Camas De Matrimonio, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Fri, 17 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
974 reviews
5
4
3
2
1
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.3
Amenities 3.9
Condition 4.2
Recomendation 79.8%
“The hotel was nice overall but there are some things that need improvement. The arm chair in the room was dirty to the point that I didn't even want to put my things in it. The room is actually not even big enough for the chair to be in there. Also the condition of the shower was surprising. The curtain was a bit dingy and the drain area quite warn. The carpet also needs some attention ans there were rips and stains. I did enjoy the workout room and amenities in there. This hotel has potential but definitely needs renovations/upgrades.”
— Michelle McIlwain
“I was a walk-in lodger, the only 2 points earned by the lady who helped me to check in that night. They are the service problems and housing problems.
(And also everything based on that lady told me that’s one of the best rooms I can get, and I believe she upgraded for me already to a room with the coach, I appreciate that)
1. The misplacing of body lotion and body wash; The body wash was placed where the wash basin at, while the body lotion was placed above the bathtub by the housekeeping ladies. Soaking wet, I had to drag my damp body to the washbasin naked to squeeze the body wash so that the floor was full of water. If this was not due to the negligence of the cleaning staff, this design was particularly unreasonable. Who would be responsible if the procedure caused the guests to slip? If a family with children lives in a guest room like this, who is responsible if the child falls in the process? I was scared to think about it.
2. After checking in with my Hilton membership, the lady at the front desk agreed to an hour's delay in check-out. At the same time, I put a do not disturb sign outside my door. However, after 11 o 'clock, there was still a cleaning staff knocking loudly on the door as if desperately trying to get rid of the guest. Do strict training guidelines exist for the humanized connection between employees and customers while your company trains your employees? If such training exists, are any special notes passed on to their following shifts of the customer’s needs?
3. Hotel soundproof facilities are madly unreasonable; at a bit more than ten o 'clock in the morning will hear a lot of noise, people in the corridor talking, a vacuum cleaner sound, and so on. Ironically, it took a long time for the call to be answered at the front desk for the noise complaint, but an hour later, I was bombarded with calls urging me to check out.
And yes, everything was based on the experience of being promised one of the best rooms.”
— Qianhui Ma
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