“There are a few glaring problems with this hotel, which are not mitigated by its better qualities. The first is that the rooms were very dated when we arrived, although the public areas were better (but there's not many public areas if you don't have at least platinum status). The rooms were rather on the smaller side as well, or at least they felt constricting (due partly due to a lack of adequate lighting). The second is the fact that you feel immediately like a second class citizen. This Courtyard is located right next to JW Marriott's, and rather than making a separate entrance, the Courtyard's entrance is presented like a small side entrance to the higher class hotel, which is not an ideal first impression. Every time you enter and exit, this presents itself to you again. The third is that the rooms from the Courtyard look directly into the JW Marriott rooms on the adjoining side, and its quite easy to see how there may be privacy issues if you're not drawing your blinds closed at all times. There's no film on the windows to prevent lights from escaping during the day. However, what this hotel has going for it are its excellent location and immaculate cleaning staff. The cleaning staff here did the best job of any hotel I've ever been too, which was impressive. The location is near the West Lake (actually quite walkable) and a good range of shops and restaurants nearby. Transit options are also not terrible. However, I don't think I'll stay here again.”

“Close to the spiritual lake. Good location for taking a long walk. Hotel is at avarage quality.”