After reading the reviews I still booked the room because they have truck parking and are dog friendly $25 fee). I’m glad I took my chances because they seem to have stepped up and fixed the issues people were complaining about. I saw no evidence of roaches anywhere. The bed was clean and comfortable. The floor could have used a sweeping and mopping. The sandy grit was kind of gross. The breakfast was incredible. Since Covid it’s been hard to find a decent breakfast at a hotel and they go above and beyond. Scrambled eggs, hash browns, link sausage, yummy biscuits, yogurt, cereals, fruits, juices, milk, coffee. If you leave there hungry, it’s your own fault. Outside they have a huge fenced in dog park with doody bags and trash can. The gate is broken so you have to stand guard there but hopefully it will be fixed soon. I was in room 134 on the bottom floor with sliding doors to the pool. They have the handicap chair lift that swings into the pool. The drapes in the room were kind of inappropriate for the bottom floor. If people are in the pool area they can see in the room and the drapes cannot be closed for privacy. I like that the sliding door had 3 security locks although the neighborhood seemed quite and safe. The bathroom had plenty of thick soft towels. The water pressure was absolutely amazing. Just wow. The tub drain had issues. By the time I was done with my shower, the water was above my ankles. The toilet was a disappointment. I’m not sure why they remodeled and used such short toilets. I mean I felt like I was at an elementary school. I’m 5’10” and have weak knees. It would be helpful if grab bars were installed to help elderly people to stand up. They have a well equipped exercise room. Iron and ironing board and safe in the room. Microwave and refrigerator were clean. The front desk clerk was very polite , knowledgeable, helpful and just a joy to meet. His parents should be very proud of him. All in all, I enjoyed my stay here and I will definitely be back. I’ll recommend it to friends and other truckers needing a room.

The best part about this stay was the breakfast. The food was delicious, Fresh, and the breakfast area is extremely clean. There are eggs, sausage, and waffles as main dishes. I had a few issues with room service... but the issue was resolved. I would love to stay at this location again. Thank you Mrs. Cassie for a wonderful breakfast!

Giving a three star because the breakfast is amazing! Otherwise this hotel has really gone downhill over the last year. Paint chipping and falling off the walls and ceilings. Carpets need cleaned. For the price and proximity to the amusement park you will love the breakfast. The staff was courteous upon check in and check out. Side note: I accidentally left my charging equipment in the room and when I called to let them know I wanted to come back to pick it up, it disappeared. Not good business.

I've stayed here a few times, but I'm not sure it will continue to be my hotel of choice near Carowinds. I am a gold member and as such, I generally receive an early check-in. We arrived about 11:00 AM. Front desk man Jeffrey wrote down my name and phone number and said he would give me a call when he had a room ready. I didn't hear back from Jeffrey and according to the front desk staff at night, there was nothing in the book. That wasn't a huge deal however; The bigger disappointment was the room itself: 1) The toilet didn't flush. I took off the lid and noticed the flapper chain had rusted off. Fixed it myself. 2) The USB ports didn't work near the bed. 3) There were wire connections with wire nuts on the air conditioner that came out into the floor. On the plus side, the shower worked and the bed slept well. It's location is very convenient to the park. I think I'll try a new hotel next time though. This hotel is feeling very run down and in need of refurbishment. Plus..when the lady told me no sausage gravy during the week, I knew I wouldn't be back anytime soon :)

Nope. Dirty hotel... there was stuff stuck or laying all over the halls floors. Almost like it wasn't swept or moped. Rooms weren't properly cleaned. Things were falling apart. Service was ok, but the front desk needs to maned vs guests having to wait 5+ minutes before anyone appears. Beds are hard & the pillows were super small & flat. The outlets on the headboard were messed up & the ones in the walls were coming apart from the wall. The carpet as we entered the room had stains off something having been dripped all in the floor. There was a lounge chair next to the bed..😳🤢🤮 *see pics* The bathroom... don't get me started! Toilet wouldn't flush, I had to rig the chain in the tank. The "counter" legs were breaking off. The wall along the shower lakes ALL OVER THE FLOOR!! The ceiling was cracked & very poorly "repaired". Blow dryer was falling off the wall. We attached some pics.. but just a few gets the point. Breakfast was lacking big time. It was not a customer service oriented hotel.. other than housekeeping saying good morning as we left. Disappointed. No return visit from us.

Enjoyed our one night stay here on our way down to Florida. We walked in and were warmly welcomed. Our room was nice and fresh and clean. The staff was all very friendly to us and the breakfast was...

My husband and I enjoyed our stay very much. Most relaxing. The room was very clean and the beds were comfortable. The complimentary breakfast was a real treat, especially the waffles. The dining...

Nice place, clean, well-maintained, friendly service, and close to good restaurants and Carowins amusement park. If you're going to drive to downtown Charlotte from this hotel during morning rush...

I stayed her for one night on Nov 6th while attending Carowinds' Winterfest preview for passholders. Hotel is clean. Water pressure is good! I've read in other reviews that pressure is low, but I...

We stayed for one night following the Scarowinds event. The hotel is a quite reasonable walk to the park and the rooms were compact, but clean and comfortable. There is apparently a lot of weed...

We enjoyed the continental breakfast and all day free coffee. The pool area was clean and there were plenty of restaurants close by to enjoy. The rooms were very spacious and the air conditioning...