“Today, totally understaffed At first I will say, the people who works here, in every profession and position, they where always friendly, helpful and polittly. Rooms was not clean, for example my bathroom has lakes of dry urine around the toilet, or the blades of the room fan was black from dirt. The Room Service isn`t available every day. The orders in the Restaurant doesn`t come or it tooks a lot of time. They mix up my reservation for a suite with AC, I end up in a very small room without AC. Outside now are 36Grad now, great.”

“Maybe it was just that day, but when when we arrived at this hotel we got quite a shock because of different atmosphere than we expected from the photos. This leans more towards a hospice environment behind barriers, with sick and recovering patients from the medical center attached to it, than that of a luxury spa hotel. That is perfectly fine but we were absolutely not aware of that prior to visiting. The room smelled like the room where my late grandmother lay in state, windows with fingerprints on them and no airconditioning, keep in mind it was 35 degrees that day. The hotel had many elderly people with crutches and drainages that they carried with them as well as wheelchairs moving though the thin long corridors that have a hospital atmosphere. Obviously hotel and staff do a wonderful job for those people but it was absolutely not the kind of hotel we expected for a romantic or luxury spa trip. I suggest the photos and explanations should tell a more complete story about the target audience and interconnectedness with medical relations in this case. We decided to leave and take our financial loss.”