“The hotel itself was nice enough, good location, large rooms, friendly staff. Unfortunately there were so many issues with the stay that it really soured the experience. To start, whilst staying at the hotel, the staff put on a new coat of paint in the bathroom while we were out, causing the room to smell of paint fumes. Supposedly they were planning to move our room but "forgot". Additionally, the hotel seemingly has a tendency to overcharge. When eating at the bar, they overcharged by double, which I had to call and resolve. Upon checkout, they double charged my credit card, and when I brought it to their attention, they didn't refund the full amount (and then did, but re-charged the difference). Ultimately there are 5+ charges on my credit card when there should have been 0. This has caused a lengthy back-and-forth for what should be a straightforward process. If you do choose to stay here, keep a close eye on your credit card statement.”

“I spent here 3 night during my last business trip in NYC. I tried several hotel in the city, but honestly speaking, I never found nothing like this! Position: is located in a beautiful area, in the border between Tribeca and Financial District. In front of the hotel there’s also the connection to the subway trough Chambers std exit. Location: all in the hotel smell of new or recently renovated. The hall is very nice, full fill of sofas that grant to meet somebody or just for a rest after a long day on walking in the city. The hall is also directly connected to the restaurant Smyth Tavern, where you can have a fantastic breakfast, a good lunch, a nice dinner or just for a cocktail. The location is really suggestive during the evening thank to its internal style, soft lights and a beautiful bar counter. The place is frequented by very nice people, so is a pleasant to stay here. Room: my room was amazing! Really super clean, super silent, super comfortable bed, very big bathroom with amazing shower. Coming back after a day around city was all the time a pleasure! Gym: the hotel have also a gym, open 24h. Is not big but equipped with all the most important machines. Staff: a i have to admit that the staff all the time that i have had need of them, has been soo kind and professional to reply to all my request! Price: the price is not cheap, but in line with other hotel in that area, with more benefit, so i think that is correct. To conclude, i have to say that if you need a very good base to approach you business or vacation in NYC, Smyth Tribeca represent a good choice, so don't let it get away!!”