Sonesta ES Suites Minneapolis - St. Paul Airport
3040 Eagandale Place, Near Fort Snelling State Park, Eagan, MN 55121, United States
Rating
4.2
Certificate of Excellence
2018
Price Level
$$
Rooms
120
Pets
Yes
15
May
Sonesta ES Suites Minneapolis - St. Paul Airport, Eagan
Sonesta ES Suites Minneapolis - St. Paul Airport
Enjoy something surprisingly different at Sonesta ES Suites Minneapolis St. Paul hotel. From our convenient location and thoughtful amenities to the warm, friendly atmosphere and roomy suites, we're the perfect choice for extended stay Minneapolis St. Paul hotels. Our suites feature apartment-style living with fully equipped kitchens and delightful little extras to make your stay even better. Spread out or do work with plenty of room to spare in our comfy, oversized suite. Start your day with a free, delicious hot breakfast buffet. Stay productive and connected with business services and free WiFi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night's sleep.
Price & Availability
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Overall
Excellent
4.2
945 reviews
5
198
4
115
3
47
2
38
1
33
Customers Review
Value 4.5
Location 4.6
Cleanliness 4.3
Comfort 4.4
Neighborhood 4.4
Amenities 3.9
Condition 4.1
Quality 4.8
Recomendation 90%
“I would not recommend this place to anyone!! The customer service is horrible! I showed up with my 2 kids after driving 4 hours, ready to check in and they said they needed to see my credit card that was already on file. My husband who would not be here til 11pm had it. I had more than enough cash to cover the room plus incidentals but I was told I couldn't check in unless they had the card and couldn't take cash. I said here i am with my 2 kids, cash and you won't help me? They said no, no exceptions. I asked to talk with a manager and the unfriendly front desk man told me that he would call the manager but they wouldn't talk to me. He called them and sure enough they wouldn't talk to me nor help me. He said all he can do is cancel my room. I took my kids and got back in the car. I looked up the next closest hotel and let me tell you it was a blessing we didn't stay at the sonesta hotel. We went to Springhill suites and it was a complete turn around of the customer service i had just experienced. They got me a room, helped me with me kids and were simply amazing. Save yourself the hassle and just go to Springhill suites to start. Can't give this place a low enough score.”
— Hope DeBulten Debulten
“I stayed a night and it was ok. Kitchen area needs cleaning and lot of food fliessurrounded. Some parts of the carpet wasn't clean. We use the sofa as bed and noticed under neath it wasn't cleaned. However the master bed was nice. Overall it's not good nor bad.”
— Dineshkumar
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