Shangri-La Surabaya
JL. May. Jend. Sungkono 120, Near Ciputra World Mall, Surabaya, 60256, Indonesia
Rating
4.4
Travelers Choice
2021
Price Level
$
Rooms
368
Pets
No
from $ 810.18
16
May
Shangri-La Surabaya, Surabaya
Shangri-La Surabaya
Stop at Shangri-La Hotel to discover the wonders of Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Shangri-La Hotel. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, slippers, separate living room, internet access – wireless. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. Convenience and comfort makes Shangri-La Hotel the perfect choice for your stay in Surabaya.
Price & Availability
Select your room
Executive King Room ·
Room Only · King
Non Refundable
Executive Double Room ·
Room Only · Double
Package Rate
Non Refundable
Horizon Club Deluxe King Room ·
Room Only · King
Non Refundable
Executive King Room ·
Bed & Breakfast · King
Holiday offers - 20%
Non Refundable
Horizon Club Executive King Room ·
Room Only · King
Non Refundable
Executive Double Room ·
Bed & Breakfast · Double
Non Refundable
Executive Suite ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
159 reviews
5
550
4
263
3
77
2
22
1
20
Customers Review
Location 4.1
Cleanliness 4.5
Comfort 4.4
Neighborhood 4
Amenities 4.5
Condition 4.1
Recomendation 84.8%
“We spend night in Executive room here. I'll say that this hotel is deserve its 5 Star in Surabaya city.
Room is very spacious, clean and has a great city view.
Pool and playground surrounded by trees, thus creating a very calm and fresh atmosphere.
Breakfast are great, although they have limited menu especially for Indonesian Local dishes, however the food does have a great taste. And, most of them are served with single packaging as a counter measure for Covid-19 pandemic.
Some of the item in the room are also packed and sanitized.
All the hotel staff are also very friendly.
I consider the Room rates as affordable for the 5-star hotel”
— Hendra Lesmana
“Overall We had a good experience during our staycation in Sangrila Surabaya. The staff in reception were very warm and helpful. He even gave me allowance to have late check out until 8 p.m. the room has been renovated and felt very clean and fancy. The only thing out of expectation was the size of executive room whcih feel smaller than I ever stayed few years ago. But then the receiptionist explained that it was because I have a hook room so it feels smaller but it's not. The swimming pool are amazing. The horizon club is also very cozy and so quiet that I could have e nice meeting with my clients. The only thing let me down was the breakfast. Not only the variety of the food are so limited but also was the quality of the food. I can understand the hotelier curently have big challenge in fighting with the running cost but I hope you guys don't reduce the quality of the food / service cause it will stick in customer's mind. But the rest are awsome and we loved it. Thank you”
— Henry Effendy
