“I have visited here a few times. This hotel front desk staff was very disrespectful to us. She was yelling very loud like we did something wrong. I was apart of the rewards program but after this morning I declined my offer because of the front desk service.. I work in customer service myself and I would never treat a person let alone a guest the way she treated us.. She also was upset that the morning person was not in. I believe she said the person called off and breakfast was suppose to be out at 7am.. however it was after at least 8 am once everyone was able to eat. Then she also was screaming at the two ladies that came to help her.. she was just rude to everyone in her site.. This person should not be a front desk person. She should not be working with people since she doesn't respect other people. She lacks people skills.. This will be my last visit at this hotel. I hope in the future that she treats people how she would like to be treated. Sincerely Teresa”

“I might give this hotel three stars if it wasn't in Minneapolis. But it's in Minneapolis, which apparently holds a riot in the streets all night every night. And I'm not talking about a party, I'm talking about a riot. There really is no sleeping with that incessant honking and yelling and shouting. If you think the reputation Minneapolis has earned the last couple of years is unjust, just go see for yourself. The place is a total dumpster fire. And this hotel is in the center of it. The actual room was pretty clean, and the bed would have been comfortable if it hadn't been for the noise outside. And I'm not just talking about one night. This was my entire stay. That's just the way things are there. I got this place because it had a stove in the room that I didn't actually end up using. And because it had breakfast. But I can tell you that I've stayed at a lot of motels that had much better breakfast to offer in this place. I wouldn't even call the warmed over defrosted stuff they served food. About the best you're going to do is one of their packaged Greek yogurts or a cold boiled egg. Everything else is highly processed and probably adulterated. It's really basically a continental breakfast if you know what I mean. Hotel staff was friendly. But in retrospect I should have stayed outside the city center. Before I left for the airport I stayed one night at a very nice quiet a very nice, quiet, affordable hotel that even had a shuttle and was right on the blue line so you didn't have to risk getting mugged or something to get back and forth. I won't mention the name of that hotel in this review, but I will ride a positive review for that hotel. But the bottom line is unless you have a really good reason to be in Minneapolis. go anywhere else. I felt safer wandering around Oakland or New York City. I would never just freely wander at night in Minneapolis. It's taking your life in your hands.”