Phone Number 6167777
Meliá Barcelona Sky
Diagonal / Pere IV, 272-286, In Barcelona (Poblenou), Barcelona, 08005, Spain
Rating
4.1
Travelers Choice
2021
Price Level
$$
Rooms
162
Pets
No
16
May

Meliá Barcelona Sky, Barcelona

Meliá Barcelona Sky

Meliá Barcelona Sky is located in one of the city’s most avant-garde and iconic skyscrapers. Enjoy the stunning views and the most exclusive services. Cutting-edge and innovative hotel located in the emblematic skyscraper designed by Dominique Perrault. Offering 360º views from our terrace, a privileged location with an exclusive atmosphere. Just a ten minute walk from one of the best beaches in Barcelona, in the vibrant district of Poble Nou, in the heart of Av. Diagonal, and just a few steps from the CCIB conference centre.

Meliá Barcelona Sky

Price & Availability

Overall

Very Good
4.1
699 reviews
5
693
4
450
3
159
2
84
1
82

Customers Review

Value 3.8
Location 3.3
Cleanliness 4.1
Comfort 4.1
Neighborhood 3.5
Amenities 4.3
Condition 4
Quality 4.3
Recomendation 83.5%
“Horrible experience with the hotel. I was staying here on a school trip, so we had no choice but to stay here. When I checked into the hotel, I upgraded my room to a suite. I went shopping on Sunday and still had my new purchases in my shopping bag in the room. After coming back from few meetings, my bags have disappeared from my room. I immediately reported to the hotel staff. They were able to recover some but not all of my items. Any items that came back to me were damaged. The hotel tried to cover up the incident first by saying that it was a mistake. Then they tried to tell me that there was nothing in my shopping bag even though they returned some of my items damaged. Then they said to me that it's the hotel policy not to toss out shopping bags even though some guests got mad that they didn't toss out the shopping bags. I sent a message to others who traveled together, and they told me that they had an empty shopping bag that theirs did not get tossed out per the hotel policy. Lastly, the hotel staff kept telling each other that the situation had been resolved when the hotel did not resolve the theft from my room. The experience manager ghosted me until I raised my concerns to the travel agency who booked us there. However, the travel agency returned to me saying that the manager was very apologetic and embarrassed by the situation. Their staff ghosted me, but they were apologizing to the travel agency who brought them business instead. It shows that the hotel's priority is with their profit and robbing their guests instead of providing a quality hospitality service for their guests. After multiple attempts of reaching out to them, their experience manager eventually came back to me on an email apologizing for the situation. In addition, he offered to pay back in hotel reward points for the incident. Honestly, why would any rational person stay at a hotel where they got robbed from their room where the hotel staff works harder to cover up the incident rather than resolving it? Then they asked for my banking information to refund lost items. How can I trust a hotel with my banking info where I experience theft. I asked them to refund the portion of what I paid for my stay. The hotel once again ghosted my emails. This is truly the worst experience I have ever had at a hotel. I have never seen bad hospitality work from a hotel that is rated as a 4-star hotel. One of my classmates asked about the incident as she was checking out, and the manager lied to her and told her that the incident was resolved.”
— Allen Cho
“In an area of remarkable modern buildings, the building of the Meliá Barcelona Sky stands out. It is best to first set eyes on it from a distance. It looks like part of the building is sliding out of the main structure and that it wouldn't be long before it just falls. If the intention of the architects of the building was to attract attention, they've succeeded remarkably. Seek it out, even if you're not staying at the hotel.”
— Georges Younes

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