Experience Luxury and Adventure at Hilton Los Angeles/Universal City in California

James Norton

Sep 15, 2021

3

Would give four stars but.... Check in wasn't smooth. Pedestrian traffic pattern in lobby needs help. Holes in linen on both beds. I know linen companies have a standard but if you. Can fit a tow through it, it's too big. Rust stain from hand hold in shower And almost got 2 stars because coffee maker didn't work. The world is safer when I get coffee!!!!

Mj Campbell

Aug 31, 2021

5

I am very satisfied with our stay in this hotel. It was very convenient going to Universal Studios. I love the pool. I woke up early just to enjoy it. Would definitely come back and stay here. Breakfast was good too.

Avelina S

Jul 23, 2021

5

We stayed at this hotel for a family vacation and we enjoyed it! The room was clean and comfortable.The food was delicious at breakfast and dinner time! Every single employee that talked to us was very friendly and helpful. A special thanks to Leo O. for been a great team player!! I will book another stay in our next vacation!

Shari B

Jul 13, 2021

5

One of the best hotel experiences I have ever had. My friend and I stayed here a whole week and we could not talking about how wonderful our experience was. Their level of hospitality is very high and it shows in every detail and in every person you meet. From the first person we met on our first day until the last day. Benny at the front desk was so kind to us when we arrived at our hotel late from a delayed flight. The servers at the hotel lounge were so gracious and kind. Gretel and Violetta and other restaurant staff in the lounge were incredible! The valet driver, bell hops, the front desk, concierge, and every staff member had a smile on their face and pure kindness during our stay. Everything was clean, very organized, and convenient. We stayed here and we’re about 15-30 minutes from each of our trips we did. It is right in Universal Studios too if that is your destination with a free shuttle to the park and City Walk. We saw a wedding here too while walking the hotel and it was gorgeous. I am definitely callIng Hilton to compliment this hotel and staff hereafter. I highly recommend your stay here. A+++

Amelia-Grace Weaver

Jun 07, 2021

5

The room was great! Everything is new and clean. The staff was wonderful, and the restaurant in the hotel was great. This was an overnight stay before leaving this city. No matter who you came in contact with, you felt like a special guess. I highly recommend this hotel for any organizations who want top-shelf service for their employees and their meeting executions.

BWHawkes

Great place to stay near Universal Studios

5

Nice, clean hotel very near park. Stafff and adminities are very good. Restaurant and bar had good selections. Meeting rooms were clean. Food for meetings was very good too. The front desk staff...

Cbsrr555

Family universal studios trip

5

Stayed at the universal Hilton and took their shuttle to Universal Studios and universal CityWalk. It is also within walking distance . Great location! Nice big room with a view. My family and I...

bubblegumtastic

"Great Hotel"

5

Very helpful and friendly staff, extremely comfy bed, bathroom was immaculate and the seafood and prime rib buffet was absolutely amazing. The hotel is a short walk to Universal Studios and City Walk...

allyb669

good place

4

Hilton is a hilton hotel. and this was no exception. I always good excellent service at the hiltons. Good location, good food, excellent staff, clean and secuire. What else do you need at the hotel...

Deanna B

Was very excited about our trip, was very disappointed with the hotel.

2

Was disappointed with communication with not having housekeeping, how to handle garbage etc. no extra garbage bags, toilet paper, amenities, cups, ice liners. Garbage pickup times or even what...

stargazrgirl

Awesome Universal City Stay

5

My family and I always stay at the Hilton in Universal City when we visit Universal Studios Hollywood. It is a short walk to the park and access to shops, restaurants and entertainment at City Walk...

anthonyaO7570OD

Above and beyond

5

I want to acknowledge LINDA from the front desk who is very friendly, helpful and treated me and my family like we are home. If you like to be treated fair, friendly, look for Linda at the front desk.

nmmanning

Dirty Room! Dirty Bedding! Overpriced!!!

1

This was a horrible experience. Although, location is prime, that is it! Checked in and went to our room. It smelled. When I went to pull back bedding, there was food stuck to pillowcases, food stuck...

dalcaraz905

Excelente Hotel Defiantly going back.

5

Very clean and comfy hotel definitely going back felt like I was at home loved the heated pool swimming in a 50* degree weather with the warm water was so relaxing jacuzzi was great liked they close...

Hilton Los Angeles/Universal City, Universal City

Hilton Los Angeles/Universal City

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